Privacy Policy

1. Hoʻolauna

ʻO Foodfy ("Company", "we", "our", "us") ke kūpaʻa nei e pale i ka pilikino a me ka palekana o kāu ʻike pilikino. Hōʻike kēia kulekele pilikino pehea mākou e hōʻiliʻili ai, hoʻohana, hōʻike, mālama, a mālama i kāu ʻikepili i ka wā e launa pū ai ʻoe me ka platform Foodfy, me kā mākou pūnaewele ma foodfy.ai, nā polokalamu kelepona, nā API, nā dashboard mea kūʻai aku, nā lawelawe AI, drone delivery network, a me nā lawelawe a me nā hiʻohiʻona e pili ana (ʻo ka "Platform").

This Privacy Policy applies to all users of the Platform worldwide, including Customers, Business Partners, Delivery Partners, Territory Partners, Corporate Account administrators and employees, Investors, Influencers, NutriLife users, and visitors. By accessing or using the Platform, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

Hana ʻo Foodfy ma nā ʻāina he 250+. Hiki ke ʻokoʻa nā kānāwai pale ʻikepili kikoʻī e pili ana iā ʻoe ma muli o kou wahi. Ma kahi e hāʻawi ai ke kānāwai kūloko i ka pale ʻoi aku ma mua o kēia Kulekele Kuleana, lanakila ke kānāwai kūloko. Hōʻike kikoʻī ʻia nā mea hoʻolako kūloko ma ka Pauku 16.

2. Mea hooponopono ikepili

ʻO Foodfy ka mea mālama ʻikepili i kuleana no kāu ʻikepili pilikino i hana ʻia ma o ka Platform, ke ʻole ka ʻōlelo ʻē aʻe. No Foodfy for Work (Corporate Accounts), ke hana nei ka hui kākau inoa ma ke ʻano he mea hoʻoponopono ʻikepili no ka ʻikepili pilikino o nā limahana, a ʻo Foodfy e hana ma ke ʻano he mea hana ʻikepili no lākou.

No nā nīnau e pili ana i ka pale ʻikepili, hiki iā ʻoe ke hoʻokaʻaʻike i kā mākou Luna Hoʻomalu Data ma:

leka uila: [email protected]
Postal Address: Foodfy, Luna Hoʻomalu ʻIkepili, loaʻa ke noi ma o [email protected]

3. ʻIke mākou e hōʻiliʻili ai

We collect different categories of personal data depending on how you interact with the Platform and which services you use.

3.1 Nā mea hoʻohana a pau

ʻIke moʻokāki: ʻO ka inoa piha, ka helu leka uila, ka helu kelepona, ka lā hānau, ke kiʻi ʻaoʻao, a me ka ʻōlelo huna.
ʻIkepili hōʻoia: ʻO nā hōʻoia hōʻoia, nā mea huna hōʻoia ʻelua kumu a me nā code hoʻihoʻi, nā hōʻailona API, a me nā mea hōʻike manawa.
ʻIkepili a me ka ʻike loea: ʻAno mea, ʻōnaehana hana a me ka mana, ʻano polokalamu kele pūnaewele a me ka mana, ka hoʻonā pale, nā mea ʻike pono ʻole, ka ʻike pūnaewele kelepona, IP address, a me nā hōʻailona hoʻolaha hoʻolaha (Expo tokens).
Usage Data: Pages visited, features used, search queries, click patterns, navigation paths, session duration, timestamps, referring URLs, and interaction events.
Kahi ʻikepili: Kahi i loaʻa mai ka helu IP. Me kou ʻae maopopo, wahi GPS pololei no ka lawe ʻana, ʻike ʻoihana kokoke, a me nā hiʻohiʻona pili i ka wahi.
ʻIkepili kamaʻilio: Nā memo i hoʻouna ʻia ma o ka Platform, nā pilina kākoʻo o nā mea kūʻai aku, nā manaʻo, a me nā pane noiʻi.

3.2 Nā mea kūʻai aku

Order Data: Nā mea i kauoha ʻia, ka mōʻaukala kauoha, nā helu hoʻouna (me ka inoa hale, ke alanui, ke keʻena, ka papahele, ka helu komo, a me nā ʻōlelo kuhikuhi), nā makemake kauoha, nā meaʻai kūikawā, a me ke kumu kauoha (pūnaewele, app, kiosk, QR, WhatsApp, papaʻai).
Payment Data: Payment method type, billing address, transaction amounts, and transaction history. Full payment card numbers are processed by our PCI DSS-compliant payment processor (Stripe) and are never stored on Foodfy servers.
Buke Haiolelo: Saved delivery addresses including structured address components, GPS coordinates, Google Place IDs, and formatted addresses.
Nā koho: ʻO nā ʻoihana punahele, nā mea i mālama ʻia, nā koho meaʻai, nā ʻōlelo a me nā hoʻonohonoho kālā.
Reviews and Ratings: Product reviews, business ratings, delivery ratings, photos, and comments.

3.3 Nā Hoa Pāʻoihana

ʻIkepili Pāʻoihana: Ka inoa kānāwai pāʻoihana, inoa kālepa, subdomain, hōʻike hale kūʻai lehulehu, ʻano ʻoihana (hale ʻai, hale kūʻai, lāʻau lapaʻau, pua, hale kūʻai, mea hoʻolako, brand), helu kino, helu kelepona, leka uila, a me URL pūnaewele.
ʻIke pili i ke kānāwai a me ke kālā: Tax identification name and number, legal entity type, banking details for payouts, and business registration documents.
Operational Data: Nā mea papa kuhikuhi, ka helu huahana, nā kumu kūʻai, nā pae waihona, nā hola hana, nā manawa hoʻomākaukau, nā wahi hoʻouna, a me nā hoʻonohonoho lawelawe.
ʻIkepili Pilina o nā mea kūʻai aku: Nā moʻolelo CRM e pili ana i ka alapine kauoha o ka mea kūʻai aku, ka nui o ka lilo, nā helu RFM (Recency, Frequency, Monetary), ka pae ola, ka pae kūpaʻa, ke kūlana koho koho, ka ʻōlelo i makemake ʻia, nā hōʻailona, a me nā memo.
ʻIkepili limahana: Staff member names, roles, employee codes, departments, designations, employment type, contact information, emergency contacts, banking details, identity documents, and HR records when using the People and HR feature.
Third-Party Integrations: ʻO Google Place ID, Google rating, nā ʻaoʻao pāpili kaiapili (WhatsApp, Facebook), a me nā ʻikepili i hoʻololi ʻia me nā lawelawe i hoʻohui ʻia (polokalamu moʻohelu kālā, nā kahua hoʻouna).
ʻIkepili Franchise: ʻO ka hui inoa Franchise, nā code puka, ka hoʻonohonoho ʻana i nā wahi he nui, a me nā ʻikepili pae inoa.

3.4 Nā Hoa Hoʻouna

Hōʻoia ʻIke: ʻO ka hōʻailona i hāʻawi ʻia e ke aupuni, ka laikini kaʻa, ka hoʻopaʻa inoa kaʻa, a me ka hōʻoia o ka ʻinikua.
Real-Time Location: Hoʻopili hou ʻia nā hoʻonohonoho GPS i ka wā o ka hoʻopuka ʻana no ka nānā ʻana i ke kauoha, ka loiloi ala, a me nā kumu palekana.
Performance Data: Ka helu o nā kauoha i hoʻopau ʻia, nā kauoha i hōʻole ʻia, nā manawa hāʻawi, nā helu i loaʻa, a me ka mōʻaukala loaʻa.
ʻIkepili Hoʻouna Drone: No nā hoa hāʻawi drone hiki ke hoʻouna: ke kūlana hiki i ka drone, ke ʻano holo, nā helu hoʻopuka, ka hana DronePort, a me nā papa hana drone.

3.5 Hoa Teritore

Nā ʻāina i mālama ʻia: Ka pae ʻāina i hāʻawi ʻia (Māhele, ʻĀina, Mokuʻāina, Kulanakauhale, ʻĀina), nā mea hōʻike ʻāina, a me ka laulā ʻāina.
Nā Ana Hana Hana: ʻO ka uku hoʻopaʻa ʻoihana, loaʻa ka loaʻa, nā helu ʻoluʻolu o nā hoa, a me nā ana ulu ʻāina.
ʻIkepili Noi: Territory applicant profile information submitted during the application and onboarding process.

3.6 Mea hoʻohana moʻokāki hui (Foodfy for Work)

Organization Data: ʻO ka inoa kānāwai o ka hui, ke ʻano hui kānāwai, ka helu laikini kālepa, ka helu ʻauhau, ka helu wahi i hoʻopaʻa ʻia, ka ʻike pili pili kālā, a me ka logo.
ʻIkepili limahana: Ka inoa o ka limahana, leka uila, kuleana (admin/manager/employer), oihana, ke kikowaena kumu kūʻai, helu kuhikuhi limahana, koena ʻeke kālā, mōʻaukala kūʻai ʻeke kālā, a me ke kūlana hana.

3.7 Nā mea hoʻopukapuka

Palapala Hoʻopukapuka: ʻO ke kūlana hōʻoia, nā makemake hoʻopukapuka, nā palapala hōʻoia ʻike, a me ka mōʻaukala kamaʻilio.
Hana Hoʻopukapuka: ʻO nā makemake hoʻopukapuka, ke komo ʻana i ka ʻaelike, nā huina kālā, a me nā leka pili.

3.8 Nā mea hoʻohana NutriLife

ʻOhi ʻo NutriLife i ka ʻikepili olakino a me ka biometric. E nānā i ka Pauku 9 no ka ʻike kikoʻī.

3.9 ʻIke mai nā ʻaoʻao ʻekolu

Social media platforms when you sign in using social login (Google, Facebook, Apple).
Payment processors and financial institutions for transaction verification and fraud prevention.
Public business directories and government registries for business verification and directory building.
Open Food Facts and other nutritional databases for product nutritional data.
Third-party delivery platforms (Uber Eats, Deliveroo, Talabat, Keeta, Careem) for integrated order management.
Google Maps and Places API no ka ʻikepili wahi, ka palapala ʻāina, a me ka helu wahi.
ʻIkepili a me nā hoa hoʻolaha no ka nānā ʻana i nā kaʻa pūnaewele a me ke ana hoʻolaha.

4. Kumu Kanawai no ka Hooponopono ana

We process your personal data on the following legal bases, as applicable under the General Data Protection Regulation (GDPR) and similar frameworks:

Performance of Contract: Processing necessary to fulfill our contractual obligations to you, including account creation, order processing, payment handling, delivery coordination, and provision of Platform features you have subscribed to or requested.
ʻAe ʻae: Processing based on your freely given, specific, informed, and unambiguous consent. This applies to: precise GPS location tracking, NutriLife health and biometric data collection (special category data), marketing communications and promotional emails, non-essential cookies and tracking technologies, and AI-powered photo analysis of meals.
Hoihoi Kupono: Processing necessary for our legitimate business interests, provided these interests are not overridden by your fundamental rights and freedoms. This includes: Platform security and fraud prevention, analytics and service improvement, personalized search results and recommendations (non-AI profiling), customer support and communication, and enforcement of our Terms of Service.
Kuleana Kanawai: Processing necessary to comply with applicable legal requirements, including tax and accounting regulations, anti-money laundering (AML) and know-your-customer (KYC) requirements, food safety and public health regulations, data retention mandated by law, and responses to lawful government or regulatory requests.
Vital Interest: Ma nā kūlana kūikawā, pono ke kaʻina hana no ka pale ʻana i nā mea koʻikoʻi koʻikoʻi, e like me nā kūlana pilikia e pili ana i nā allergies meaʻai, nā hanana palekana, a i ʻole nā pilikia olakino olakino.

5. Pehea mākou e hoʻohana ai i kāu ʻike

We use the personal data we collect for the following purposes:

5.1 Nā Hana Papahana Koʻikoʻi

Provide, maintain, operate, and improve the Platform and all its features and services.
Process and fulfill orders, payments, refunds, and deliveries.
Hana, hōʻoia, a hoʻokele i nā moʻokāki mea hoʻohana ma nā ʻano mea hoʻohana āpau.
E ʻae i ka nānā ʻana i ka manawa maoli, ka hoʻonohonoho hoʻouna ʻana, a me ka hoʻouna ʻana i ka mea hoʻokele/drone.
Process Business Partner payouts and financial reconciliation.
Hoʻokele i nā inoa inoa ʻo Foodfy Gold, nā pōmaikaʻi, a me nā bila.
Operate Foodfy for Work corporate wallets, allocations, and expense tracking.

5.2 Kūkākūkā

Send transactional communications including order confirmations, delivery updates, payment receipts, and account notifications.
Provide customer support and respond to inquiries through all channels (email, in-app, WhatsApp, SMS).
With your consent, send promotional communications, marketing offers, and personalized recommendations.

5.3 Hoʻopilikino a me AI

Personalize your experience through AI-powered search results, business recommendations, and product suggestions.
Provide Business Partners with AI-powered tools including menu optimization, demand forecasting, automated marketing content generation, and customer analytics.
Power NutriLife features including AI meal photo analysis, nutritional calculation, and personalized dietary guidance.
Hiki iā AI chatbots a me ke kākoʻo mea kūʻai aku.

5.4 Palekana, Palekana, a me ka Hoʻokō

E ʻimi, e noiʻi, a e pale i ka hoʻopunipuni, ka hoʻomāinoino, ka ʻae ʻole ʻia, a me nā hana ʻino ʻole a i ʻole nā hana ʻē aʻe.
Verify the identity of Business Partners, Delivery Partners, Territory Partners, and Investors.
E hoʻokō i nā kuleana pili kānāwai, nā koi ʻauhau, a me nā kauoha hoʻoponopono.
Hoʻokō i kā mākou Kūlana o ka lawelawe a me nā ʻaelike ʻē aʻe.

5.5 ʻIkepili a me ka hoʻomaikaʻi

Hana i ka ʻikepili hōʻuluʻulu a ʻike ʻole ʻia e hoʻomaopopo i nā ʻano hoʻohana a hoʻomaikaʻi i nā hiʻohiʻona Platform.
Perform A/B testing and user experience research.
Train and improve AI and machine learning models using anonymized and aggregated data.
E hana i nā hōʻike ʻike ʻoihana a me nā ʻike mākeke.

6. Pehea mākou e kaʻana like ai i kāu ʻike

We share your personal data only as necessary to operate the Platform and provide our services. We do not sell your personal data to third parties.

6.1 Me nā mea hoʻohana pūnaewele ʻē aʻe

Nā Hoa Pāʻoihana: When you place an order, we share your name, delivery address, phone number, and order details with the relevant Business Partner to fulfill your order. Business Partners on Foodfy retain full ownership of their customer data and can export it at any time.
Nā Hoa Hoʻouna: We share your delivery address, order pickup location, and necessary contact information with Delivery Partners to complete deliveries. Delivery Partner access to your data is limited to what is necessary for the current delivery.
Nā mea kūʻai: Hōʻike ʻia ka ʻike o nā hoa pāʻoihana (inoa, helu wahi, nā helu, ka papa kuhikuhi, nā hola hana) ma ka Platform e hiki ai ke ʻike a me ke kauoha.

6.2 Me nā mea hoʻolako lawelawe

We engage trusted third-party service providers who process data on our behalf under strict data processing agreements:

Stripe: Payment processing, subscription billing, and fraud detection.
Cloudflare: Hāʻawi ʻia ka ʻike, pale DDoS, a me ka pā ahi noi pūnaewele.
Anthropic a me OpenAI: AI a me ka mīkini aʻo kumu hoʻohālike inference no Platform AI hiʻohiʻona. Hoʻohana ʻia ka ʻikepili i hoʻouna ʻia i nā mea hoʻolako AI ma lalo o kā lākou ʻōlelo hoʻoili ʻikepili ʻoihana a ʻaʻole hoʻohana ʻia e aʻo i kā lākou mau hiʻohiʻona maʻamau.
Deepgram: Speech-to-text processing for voice-enabled features.
Twilio: SMS delivery and voice communication services.
Google: Nā palapala ʻāina, nā wahi API, nā ʻikepili, a me nā lawelawe hoʻolaha.
Meta: Hoʻoponopono hoʻolaha hoʻolaha a me ka huli huli ʻana.
Nā mea hoʻolako Cloud Infrastructure: Server hosting, data storage, and computing services.

6.3 Me nā Papa Hoʻouna ʻEkolu

When Business Partners use delivery platform integrations (Uber Eats, Deliveroo, Talabat, Keeta, Careem, and others), order data and necessary operational information is exchanged between the Platform and these third-party services to enable cross-platform order management. This sharing is initiated by the Business Partner and governed by the terms of each delivery platform.

6.4 Me ka Hoʻohui Helu

When Business Partners connect accounting software (Xero, QuickBooks), financial transaction data, invoices, and business records are synchronized as configured by the Business Partner.

6.5 No ke Kanawai a me ka Hooponopono

When required by applicable law, regulation, legal process, subpoena, court order, or enforceable governmental request.
To enforce our Terms of Service and other agreements.
To protect the rights, property, safety, or security of Foodfy, our Users, or the public.
To detect, prevent, or address fraud, security, or technical issues.

6.6 Hoʻolilo ʻoihana

Ma ka pili ʻana me ka hui ʻana, ka loaʻa ʻana, ka hoʻonohonoho hou ʻana, ka panakalupa, ke kūʻai aku ʻana i nā waiwai, a i ʻole ke kālepa ʻoihana like ʻole, hiki ke hoʻololi ʻia kāu ʻikepili pilikino i ka hui i loaʻa. E hoʻolaha mākou ma mua o ka lilo ʻana o kāu ʻikepili pilikino i kekahi kulekele pilikino ʻē aʻe.

6.7 Me kou ʻae

We may share your information for purposes not described in this Privacy Policy with your explicit consent.

7. Paʻa ʻikepili

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, provide our services, and comply with legal obligations. Specific retention periods include:

ʻIkepili moʻokāki Active: Retained for the duration of your account plus 30 days after account deletion request to allow for recovery.
Order and Transaction Records: Retained for a minimum of 7 years to comply with tax, accounting, and financial regulations in applicable jurisdictions.
Payment Records: Retained as required by PCI DSS standards and financial regulations, typically 7 years.
ʻIkepili Pāʻoihana: Retained for the duration of the business relationship plus the legally required retention period for business records.
ʻIkepili Ola NutriLife: Retained while your NutriLife profile is active. Upon deletion request, health data is permanently deleted within 30 days, except where retention is required by law.
ʻIkepili Kakau inoa ʻo Foodfy Gold: Retained for the duration of the subscription plus 3 years for billing dispute resolution.
ʻIkepili limahana moʻokāki hui: Retained for the duration of the employee enrollment plus 1 year after removal from the Corporate Account.
Nā moʻolelo kamaʻilio: Hoʻopaʻa ʻia nā pilina kākoʻo o nā mea kūʻai aku no 3 mau makahiki no ka hōʻoia ʻana i ka maikaʻi a me ka hoʻonā hoʻopaʻapaʻa.
ʻIkepili ʻikepili: Hiki ke hoʻopaʻa ʻia ka ʻikepili i hōʻuluʻulu ʻia a i ʻike ʻole ʻia no ka mea ʻaʻole ia e ʻike i ka poʻe.

When personal data is no longer needed and no legal obligation requires its retention, we securely delete or irreversibly anonymize it using industry-standard methods.

8. AI a me ka hoʻoholo 'akomi

Hoʻohana ʻo Foodfy i ka naʻauao artificial a me ka hoʻoili ʻana ma waena o nā hiʻohiʻona Platform he nui. Paʻa mākou i ka ʻike e pili ana i ke ʻano o kēia mau ʻenehana i kāu ʻikepili.

8.1 Pehea e hana ai ʻo AI i kāu ʻikepili

Personalized Recommendations: Hoʻopili nā kumu hoʻohālike AI i kāu mōʻaukala kauoha, ka nānā ʻana, ka wahi, a me nā makemake e paipai i nā ʻoihana, nā huahana, a me nā makana. Hoʻokumu ʻia kēia kaʻina hana ma luna o ka hoihoi kūpono.
Search Ranking: Search results are ranked using algorithms that consider relevance, distance, popularity, ratings, and personalization signals.
Koi wānana: No nā hoa pāʻoihana, kālailai ʻo AI i ka ʻikepili kauoha mōʻaukala, nā hiʻohiʻona kau, nā hanana kūloko, a me ka ʻikepili e wānana i ka koi. Hoʻohana kēia i ka ʻikepili ʻoihana hui.
Hoʻoponopono papa kuhikuhi: Manaʻo ʻo AI i nā hoʻololi kumu kūʻai a me nā hoʻololi ʻana i ka papa kuhikuhi e pili ana i ka ʻikepili kūʻai, ka nānā ʻana o ka mea hoʻokūkū, a me nā makemake o nā mea kūʻai aku. Hoʻoholo mau ʻia e ka Hoa Pāʻoihana.
ʻIke Hoʻopunipuni: Hoʻopili nā ʻōnaehana ʻakomi i nā ʻano hana kālepa, ʻike ʻikepili, a me nā hōʻailona hana e ʻike ai i ka hana hoʻopunipuni. Hiki ke nānā ʻia nā kālepa i hōʻailona ʻia e nā mea loiloi kanaka.
NutriLife AI: Hoʻopili ʻo AI i nā kiʻi meaʻai e koho i ka meaʻai meaʻai a hoʻopuka i nā ʻōlelo aʻoaʻo meaʻai pilikino e pili ana i kāu ʻike olakino. E nānā i ka Pauku 9 no nā kikoʻī.
Hoʻolaha ʻAunoa: Hoʻokumu ʻo AI i nā ʻike kūʻai aku, nā leka uila, a me nā makana hoʻolaha no nā hoa ʻoihana e pili ana i ka māhele o ka mea kūʻai aku a me ka ʻikepili ʻano.

8.2 Kou mau Kuleana e pili ana i na Hooholo Aunoa

Under applicable law (including GDPR Article 22), you have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. Where such automated decisions are made:

You have the right to obtain human intervention and review of the decision.
You have the right to express your point of view and contest the decision.
You may request an explanation of the logic involved in the automated decision.

To exercise these rights, contact us at [email protected].

8.3 Nā Palekana ʻIkepili AI

Hoʻouna ʻia nā ʻikepili i hoʻouna ʻia i nā mea hoʻolako AI ʻaoʻao ʻekolu (Anthropic, OpenAI) ma lalo o nā ʻaelike hoʻoili ʻikepili ʻoihana. ʻAʻole hoʻohana ʻia kāu ʻikepili e hoʻomaʻamaʻa i kā lākou kumu hoʻohālike AI.
Hoʻohana ka hoʻomaʻamaʻa hoʻohālike AI e Foodfy i ka ʻikepili i ʻike ʻole ʻia a i hōʻuluʻulu ʻia ʻaʻole i ʻike i nā mea hoʻohana pākahi.
Hiki ke hoʻohālikelike ʻia nā huahana AI a hōʻike ʻia ma ke ʻano he mau manaʻo a i ʻole nā manaʻo, ʻaʻole nā hoʻoholo paʻa.

9. ʻIkepili Ola a me Biometric (NutriLife)

NutriLife processes sensitive health-related and biometric data that requires special protection under applicable privacy laws. This section provides detailed information about how we handle this data.

9.1 Nā Māhele o ka ʻikepili Ola i ʻohi ʻia

With your explicit consent, NutriLife may collect and process the following categories of health data:

Physical Measurements: ʻO ke kaumaha o ke kino, ke kiʻekiʻe, ka pākēneka o ka momona o ke kino, ka pōʻai pūhaka, ka ʻāʻī āpau, a me ka helu helu kino (BMI).
Vital Signs: ʻO ke kiʻekiʻe o ka glucose koko, ka heluhelu ʻana i ke koko, a me ka puʻuwai puʻuwai.
Nā Hōʻike Ola: Sleep duration, hydration levels, daily step count, energy levels, stress levels, mood, and digestive health indicators.
ʻIkepili meaʻai: Hoʻokomo i ka diary meaʻai, nā kiʻi ʻai, ka calorie a me ka macronutrient intake (protein, carbohydrates, fat, fiber, sugar, sodium), micronutrient intake (vitamina A a hiki i ka B12, calcium, iron, potassium, a me nā mea ʻē aʻe), ʻano meaʻai, a me nā meaʻai allergies.
Palapala Ola: Ka lā hānau, ke kāne, ka pae haʻawina, nā pahuhopu olakino (hoʻemi kaumaha, loaʻa, mālama ʻia), ke kaumaha i manaʻo ʻia, nā kūlana olakino, hoʻohana ʻana i nā mea hoʻohui, ka hāpai ʻana a i ʻole ke kūlana hānai.
ʻIkepili ʻIkepili AI: Nā kiʻi pāʻina i kālailai ʻia e AI, nā helu hilinaʻi, a me nā koho meaʻai i hana ʻia e AI.

9.2 Kumu Kanawai a me ka Ae

Hoʻokaʻawale ʻia ka ʻikepili olakino a me ka biometric ma ke ʻano he ʻikepili māhele kūikawā ma lalo o GDPR (Pauku 9) a me nā kānāwai like ma ka honua holoʻokoʻa. Hoʻopili wale mākou i kēia ʻikepili ma ke kumu o kāu ʻae maopopo, āu e hāʻawi ai i ka wā NutriLife onboarding. Hiki iā ʻoe ke hoʻihoʻi i kāu ʻae i kēlā me kēia manawa ma ka hoʻopau ʻana iā NutriLife i kāu hoʻonohonoho moʻokāki, e hopena i ka holoi ʻana i kāu ʻikepili olakino i loko o 30 mau lā.

9.3 Ka palena o ke kumu

Your NutriLife health data is used strictly for the following purposes:

Ke helu ʻana i kāu helu basal metabolic rate (BMR), ka huina kālā o kēlā me kēia lā (TDEE), a me nā pahuhopu pilikino a me nā macronutrient.
Tracking your food diary entries and nutritional intake over time.
Providing AI-powered dietary suggestions and meal plan recommendations.
Hōʻike i nā ʻano olakino a me ka holomua i kāu mau pahuhopu i ʻōlelo ʻia.

9.4 Palekana ʻikepili koʻikoʻi

NutriLife health data is encrypted at rest and in transit using AES-256 and TLS 1.3 encryption.
Hoʻokaʻawale ʻia ka ʻikepili olakino mai ka ʻikepili Platform maʻamau me nā mana komo hou.
NutriLife health data is NEVER shared with insurance companies, employers, advertisers, or any third party for purposes unrelated to providing the NutriLife service.
ʻAʻole hoʻohana ʻia ka ʻikepili olakino no ka hoʻolaha ʻana a kūʻai ʻia paha i nā ʻaoʻao ʻekolu.
ʻO ka loaʻa ʻana o ka ʻikepili olakino i loko o Foodfy i kaupalena ʻia i nā limahana koʻikoʻi a me nā ʻōnaehana ma kahi kumu pono e ʻike.

10. ʻIkepili Kakau inoa Foodfy Gula

When you subscribe to Foodfy Gold, we process additional data related to your membership:

Subscription Data: Plan type, subscription status (active, trial, paused, cancelled, expired), start and end dates, trial period dates, and renewal dates.
Payment Data: Stripe customer ID, Stripe subscription ID, payment method (last four digits and card type only), and billing history. Full card details are stored exclusively by Stripe.
Hoʻohana Pōmaikaʻi: Total orders placed with Gold benefits, delivery savings, discount savings, total calculated savings, and benefit redemption logs.

This data is processed to manage your subscription, apply benefits to eligible orders, calculate your savings, and provide you with subscription management features. Legal basis: performance of contract.

11. Moʻokāki Hui a me ka ʻikepili limahana

No Foodfy for Work (Corporate Accounts), ua māhele ʻia nā kuleana hoʻoili ʻikepili:

11.1 Pilina mea hooponopono ikepili

The enrolling organization (employer) acts as the data controller for employee personal data provided through the Corporate Account. Foodfy acts as a data processor, processing employee data solely as instructed by the employer and in accordance with the Foodfy for Work Data Processing Agreement.

11.2 Nā ʻikepili i hōʻiliʻili ʻia

Ka inoa o ka limahana, ka leka uila, a me ka hana i loko o ka Pūʻulu Pūʻulu (admin, manager, worker).
ʻOihana, ke kikowaena kumu kūʻai, a me ka helu kuhikuhi limahana e like me ka mea i hāʻawi ʻia e ka mea hana.
Wallet balance, credit history, spending history, and refund records.
Order history made using the corporate wallet, including items ordered and amounts.

11.3 Nā kuleana o ka mea hana

Na nā mea hana ke kuleana no: (a) loaʻa ke kumu kūpono e kaʻana like i ka ʻikepili limahana me Foodfy; (b) hoʻomaopopo i nā limahana e pili ana i ka hoʻoili ʻikepili ma o ka Platform; (c) pane ʻana i nā noi kuleana ʻikepili limahana e pili ana i ka ʻikepili i hoʻomalu ʻia e ka mea hana; a (d) ka hōʻoia ʻana i ka hoʻokō ʻana i nā kānāwai pili i ka hana a me ka pale ʻikepili.

12. Drone Delivery Operational Data

When drone delivery services are used, the following additional data is processed:

Route and GPS Data: ʻO nā ala lele Drone, nā wahi relay ma nā wahi o DronePort, nā hoʻonohonoho GPS hoʻouna, a me nā manawa i manaʻo ʻia.
ʻIkepili Hoa Hoʻouna: No nā hoa lawe hoʻokele drone: kahi manawa maoli i ka wā o ka hoʻopuka ʻana, nā helu hoʻopuka, a me nā papa hana.
ʻIkepili DronePort: ʻO nā metric hoʻohana DronePort, nā papa hana mālama, a me ke kūlana hana.
ʻIkepili Hoʻouna Mea Kūʻai: Precise delivery coordinates required for safe and accurate drone landing, which may be more precise than standard address-based delivery.

Hoʻopili ʻia ka ʻikepili lawe Drone ma ke kumu kānāwai o ka hana ʻaelike a, inā pili, makemake kūpono i ka mālama ʻana i nā hana hoʻopuka palekana a maikaʻi. Hoʻohana ʻia ka ʻikepili wahi maoli o Delivery Partners i ka wā o ka hoʻopuka ʻana.

13. Palekana ʻIkepili

Hoʻohana ʻo Foodfy i nā hana ʻenehana a alakaʻi i ka ʻoihana e pale i kāu ʻikepili pilikino:

13.1 Nā Palekana ʻenehana

Hoʻopili ʻia nā ʻikepili a pau i ka hele ʻana me ka hoʻohana ʻana iā TLS 1.2+ (HTTPS i hoʻokō ʻia ma nā wahi hopena Platform āpau).
Hoʻopili i ka ʻikepili koʻikoʻi ma ka hoʻohana ʻana i ka hoʻopili AES-256.
Web application firewall (WAF) and DDoS protection powered by Cloudflare.
Pūnaehana hāʻawi maʻiʻo (CDN) me ke kāʻei ʻaoʻao no ka hana a me ka palekana.
PCI DSS-compliant payment processing through Stripe, with no storage of full card numbers on Foodfy servers.
Two-factor authentication (2FA) available for all accounts and mandatory for privileged accounts.
ʻO ka hōʻoia API me ka hoʻohana ʻana i nā hōʻailona palekana me ka palena palena a me ka ʻike ʻino.
Regular automated vulnerability scanning and penetration testing.

13.2 Nā Palekana Hui

Role-based access controls ensuring employees can only access data necessary for their function.
ʻO ka hoʻolālā ʻikepili lehulehu me ka ʻāina-specific database sharding, e hōʻoia ana i ka ʻikepili mai nā ʻāina like ʻole e hoʻokaʻawale pono ʻia.
Nā ʻaelike hoʻoili ʻikepili me nā mea lawelawe ʻaoʻao ʻekolu.
Regular security awareness training for all personnel with access to personal data.
Nā kaʻina hana hoʻopiʻi a me kahi hui palekana i hoʻolaʻa ʻia.
Nā hana hōʻemi ʻikepili: hōʻiliʻili mākou i ka ʻikepili wale nō e pono ai no ke kumu i kuhikuhi ʻia.

While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage all users to take steps to protect their own accounts, including using strong, unique passwords and enabling two-factor authentication.

14. Nā hoʻoili ʻikepili honua

Hoʻohana ʻo Foodfy ma waena o 250+ mau ʻāina ma o kāna ʻoihana honua a me ka pūnaewele Partner Territory. Hiki ke hoʻoili ʻia kāu ʻikepili pilikino i nā ʻāina ʻē aʻe ma waho o kou ʻāina i noho ai. Ke hoʻoili mākou i ka ʻikepili pilikino ma ke ao holoʻokoʻa, hoʻokō mākou i nā palekana kūpono e hōʻoia i ka palekana o kāu ʻikepili:

Standard Contractual Clauses (SCCs): No ka hoʻololi ʻana mai ka EEA/UK i nā ʻāina me ka ʻole o ka hoʻoholo kūpono, hoʻohana mākou i nā ʻāpana Kūʻai Kūʻai Kūʻai ʻEulopa.
Nā ʻaelike hoʻoponopono ʻikepili: Hoʻopaʻa ʻia nā mea lawelawe a pau o ka ʻaoʻao ʻekolu e hana ana i ka ʻikepili pilikino no mākou e nā ʻaelike hoʻoili ʻikepili piha e pili ana i nā kuleana pale ʻikepili, nā koi palekana, a me nā pale hoʻoili ma waena o nā palena.
Māhele ʻIkepili Kūikawā ʻāina: Our multi-tenant architecture uses country-specific database shards, which means operational data is stored and processed within or near the geographic region of the relevant Territory, minimizing cross-border transfers for day-to-day operations.
Na Olelo Hooholo Kupono: Where available, we rely on adequacy decisions issued by relevant regulatory authorities.
Transfer Impact Assessments: We conduct transfer impact assessments for data transfers to countries without adequate data protection frameworks.

15. Kou Kuleana Kuleana

Ma muli o kou wahi, loaʻa iā ʻoe nā kuleana like ʻole e pili ana i kāu ʻikepili pilikino. Ua kūpaʻa ʻo Foodfy i ka hoʻohanohano ʻana i kēia mau kuleana no nā mea hoʻohana a puni ka honua:

15.1 Nā Kuleana Universal

Regardless of your location, all Foodfy users may:

Komo: Request a copy of the personal data we hold about you in a structured, commonly used, machine-readable format.
Hoʻoponopono: Request correction of inaccurate, incomplete, or outdated personal data. You can update most information directly through your account settings.
Holoi: Request deletion of your personal data, subject to legitimate retention requirements (legal obligations, dispute resolution, fraud prevention).
Restriction: Request that we restrict the processing of your personal data in certain circumstances.
Objection: Object to the processing of your personal data for direct marketing purposes. We will comply with all opt-out requests promptly.
Withdrawal of Consent: Where processing is based on consent, withdraw your consent at any time without affecting the lawfulness of prior processing.
Holoi moʻokāki: Request complete deletion of your account and associated personal data. Account deletion requests are processed within 30 days.

15.2 Pehea e hoʻokō ai i kāu mau pono

You may exercise your rights by:

Ke komo ʻana i kāu hoʻonohonoho moʻokāki no ka hoʻokele ʻikepili lawelawe ponoʻī, nā hoʻololi makemake, a me ka holoi ʻana i ka moʻokāki.
E leka uila ana i kā mākou Luna Hoʻomalu Data ma [email protected] me kāu noi.
E leka uila ana iā [email protected] no nā nīnau pilikino maʻamau.

We will verify your identity before processing requests and respond within the timeframe required by applicable law (typically 30 days, extendable by an additional 60 days for complex requests with prior notification to you).

16. Nā Kuleana Kuleana Kūlana

The following supplemental provisions apply based on your location and the applicable data protection law:

16.1 Māhele ʻElepa a me United Kingdom (GDPR / UK GDPR)

Inā aia ʻoe ma ka EEA a i ʻole UK, loaʻa iā ʻoe nā kuleana hou aʻe ma lalo o ka General Data Protection Regulation:

Hiki ke lawe i ka ʻikepili: Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller.
Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection supervisory authority. A list of EEA supervisory authorities is available at ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
Hoʻoholo 'akomi: Right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects (GDPR Article 22). See Section 8.2.
Luna Palekana ʻIkepili: Our DPO can be reached at [email protected] for any GDPR-related inquiries.

16.2 Kaleponi, ʻAmelika Hui Pū ʻIa (CCPA / CPRA)

Inā he kamaʻāina ʻoe ma Kaleponi, loaʻa iā ʻoe nā kuleana ma lalo o ke Kānāwai Kūʻai Kūʻai Kūʻai Kaleponi (e like me ka hoʻololi ʻia e ka California Privacy Rights Act):

Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected, the sources of collection, the business purpose for collecting, and the categories of third parties with whom we share it.
Right to Delete: Request deletion of your personal information, subject to statutory exceptions.
Right to Correct: Request correction of inaccurate personal information.
Right to Opt Out of Sale or Sharing: ʻAʻole kūʻai ʻo Foodfy i kāu ʻike pilikino. ʻAʻole mākou e kaʻana like i ka ʻike pilikino no ka hoʻolaha ʻana i ke ʻano kuʻuna me kou ʻae ʻole.
Right to Limit Use of Sensitive Personal Information: Request limitation of the use and disclosure of sensitive personal information to what is necessary for the purposes specified.
Hoʻokae ʻole: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

I nā mahina he 12 ma mua, ʻaʻole mākou i kūʻai aku i ka ʻike pilikino e like me ka wehewehe ʻana e ka CCPA/CPRA.

16.3 Palakila (LGPD)

Inā aia ʻoe ma Brazil, loaʻa iā ʻoe nā kuleana ma lalo o ka Lei Geral de Protecao de Dados (LGPD), me ke kuleana e: hōʻoia i ka hoʻoili ʻana, komo, hoʻoponopono, anonymization, portability, holoi ʻia o ka ʻikepili i hana ʻia me ka ʻae, ʻike e pili ana i ka hāʻawi ʻana, a me ke kuleana e noi i ka Autoridade Nacional de Protecao de Dados (ANPD).

16.4 ʻAsia-Pākīpika (PDPA a me nā kānāwai like)

Inā aia ʻoe ma nā ʻāina me Personal Data Protection Acts a i ʻole nā kānāwai like (me Singapore, Thailand, a me nā ʻāina ʻē aʻe o Asia-Pacific), loaʻa iā ʻoe nā kuleana e komo, hoʻoponopono, holoi ʻia, kaohi, a me ka lawe ʻana i kāu ʻikepili pilikino e like me ka hāʻawi ʻia e ke kānāwai kūloko pili. Hoʻoponopono mākou i kāu ʻikepili e like me nā koi PDPA pili, me ka loaʻa ʻana o ka ʻae inā makemake ʻia a me ka hāʻawi ʻana i ka ʻike maopopo o nā hana hoʻoili ʻikepili.

16.5 Hikina Waena a me Aferika Akau

No nā mea hoʻohana ma UAE, Saudi Arabia, a me nā ʻāina ʻē aʻe o MENA, mālama mākou i nā lula palekana ʻikepili e pili ana me ka UAE Federal Decree-Law on Personal Data Protection, Saudi Arabia Personal Data Protection Law, a me nā ʻāpana kūloko like. Loaʻa kēia i nā koi localization data inā pili.

16.6 Nā Mana Mana ʻē aʻe

Hoʻopaʻa ʻo Foodfy i ka mālama ʻana i nā kānāwai palekana data ma nā ʻāina āpau a mākou e hana ai. Inā loaʻa i kou mana nā koi pale ʻikepili kikoʻī ʻaʻole i helu ʻia ma luna, e ʻoluʻolu e kelepona iā [email protected] no ka ʻike e pili ana i ka mālama ʻana i kāu mau kuleana ma lalo o kāu kānāwai kūloko.

17. Hōʻike hōʻino ʻikepili

I ka wā o ka uhaki ʻikepili pilikino e pilikia ai kou mau kuleana a me nā kuokoa, e hana ʻo Foodfy:

E hoʻomaopopo i ka mana hoʻomalu kūpono i loko o 72 mau hola ma hope o ka ʻike ʻana i ka haki ʻana, e like me ke koi ʻia e GDPR Paukū 33 a me nā mea like i nā mana ʻē aʻe.
E hoʻomaopopo i ka poʻe i hoʻopilikia ʻia me ka lohi ʻole i ka wā e hiki mai ana ka haʻihaʻi ʻana i kahi pilikia nui i ko lākou mau kuleana a me nā kūʻokoʻa, e like me ke koi ʻia e GDPR Paukū 34 a me nā mea like.
Provide details of the nature of the breach, the categories and approximate number of data subjects and records affected, the likely consequences, and the measures taken or proposed to address the breach and mitigate its effects.
E hoʻopaʻa i nā haʻihaʻi ʻikepili pilikino āpau, me nā ʻoiaʻiʻo, nā hopena, a me nā hana hoʻoponopono i hana ʻia, e like me kā mākou papa inoa haʻihaʻi kūloko.

Inā manaʻo ʻoe ua hoʻopili ʻia kāu ʻikepili, e ʻoluʻolu e kelepona koke iā [email protected].

18. Na kamalii a me na kamalii

The Platform is not intended for use by individuals under the age of 18, or the age of digital consent in their jurisdiction (which may be lower, such as 16 in most EEA countries or 13 in the United States under COPPA). We do not knowingly collect personal information from children below the applicable age threshold.

Inā ʻike mākou ua hōʻiliʻili mākou i ka ʻikepili pilikino mai kahi keiki ma lalo o ka paepae makahiki kūpono me ka ʻae ʻole o ka makua a kahu paha, e hana koke mākou i ka holoi ʻana i kēlā ʻike mai kā mākou pūnaewele. Inā manaʻo ʻoe ua ʻohi mākou i ka ʻike mai kahi keiki, e ʻoluʻolu e leka koke mai iā mākou ma [email protected].

19. Nā loulou a me nā lawelawe ʻaoʻao ʻekolu

The Platform may contain links to third-party websites, applications, and services. This Privacy Policy does not apply to any third-party services, and Foodfy is not responsible for the privacy practices, content, or security of any third party. This includes Business Partner websites built using the Foodfy Website Builder, which may contain additional third-party integrations selected by the Business Partner.

We encourage you to review the privacy policy of every third-party service you interact with.

20. Hoololi i keia Kulekele Pilikino

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes:

We will update the "Last updated" date at the top of this page.
We will provide prominent notice on the Platform.
No nā hoʻololi waiwai e pili nui i ka hana ʻana i kāu ʻikepili, e haʻi aku mākou iā ʻoe ma ka leka uila ma kahi o 30 mau lā ma mua o ka hoʻololi ʻana.
Where required by law, we will obtain your consent to material changes in data processing practices.

Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

21. Hoʻokaʻaʻike mai iā mākou

Inā he mau nīnau kāu, hopohopo, a i ʻole noi e pili ana i kēia Kulekele Pilikino, kāu ʻikepili pilikino, a i ʻole kā mākou hana palekana data, e ʻoluʻolu e kelepona mai iā mākou ma o nā ala aʻe:

Luna Palekana ʻIkepili: [email protected]
Privacy Inquiries: [email protected]
Security Issues: [email protected]
Kākoʻo Nui: [email protected]
Pūnaewele: foodfy.ai

We are committed to resolving any complaints about our collection or use of your personal data. If you have a complaint, please contact us first. If we are unable to resolve your concern, you have the right to lodge a complaint with your local data protection supervisory authority.