Txoj Cai Tswjfwm Ntiag Tug

Hloov tshiab kawg: March 16, 2026

1. Taw qhia

Foodfy ("Lub Tuam Txhab", "peb", "peb", "peb") tau cog lus los tiv thaiv kev ceev ntiag tug thiab kev nyab xeeb ntawm koj cov ntaub ntawv ntiag tug. Txoj Cai Tswjfwm Ntiag Tug no piav qhia peb yuav sau li cas, siv, nthuav tawm, khaws cia, thiab tiv thaiv koj cov ntaub ntawv thaum koj cuam tshuam nrog Foodfy platform, suav nrog peb lub vev xaib ntawm foodfy.ai, mobile applications, APIs, tub lag luam dashboards, AI cov kev pabcuam, drone xa network, thiab tag nrho cov kev pabcuam thiab cov yam ntxwv (sib sau ua ke, "Platform").

Txoj Cai Tswjfwm Ntiag Tug no siv tau rau txhua tus neeg siv ntawm lub platform thoob ntiaj teb, suav nrog Cov Neeg Siv Khoom, Cov Neeg Ua Lag Luam, Cov Neeg xa khoom xa tuaj, Cov koom tes hauv cheeb tsam, cov neeg tswj hwm tus account thiab cov neeg ua haujlwm, Cov neeg lag luam, Influencers, cov neeg siv NutriLife, thiab cov qhua. Los ntawm kev nkag mus lossis siv lub Platform, koj lees paub tias koj tau nyeem, nkag siab, thiab pom zoo rau cov kev coj ua tau piav qhia hauv Txoj Cai Tswjfwm Ntiag Tug no.

Foodfy ua haujlwm thoob plaws 250+ lub teb chaws. Cov cai tshwj xeeb tiv thaiv cov ntaub ntawv siv tau rau koj yuav txawv nyob ntawm koj qhov chaw nyob. Qhov twg txoj cai hauv zos muab kev tiv thaiv ntau dua li Txoj Cai Tswjfwm Ntiag Tug no, txoj cai hauv zos yeej muaj yeej. Ntxiv cov kev cai hauv cheeb tsam tau piav qhia hauv Tshooj 16.

2. Cov Ntaub Ntawv Tswj

Foodfy yog tus tswj xyuas cov ntaub ntawv lub luag haujlwm rau koj tus kheej cov ntaub ntawv ua tiav los ntawm Platform, tshwj tsis yog hais tias lwm yam. Rau Foodfy for Work (Corporate Accounts), lub koom haum sau npe ua tus tswj cov ntaub ntawv rau cov neeg ua haujlwm cov ntaub ntawv tus kheej, thiab Foodfy ua cov ntaub ntawv ua haujlwm rau lawv.

Yog xav paub ntxiv txog kev tiv thaiv cov ntaub ntawv, koj tuaj yeem tiv tauj peb Tus Thawj Saib Xyuas Kev Tiv Thaiv Cov Ntaub Ntawv ntawm:

3. Cov ntaub ntawv peb sau

We collect different categories of personal data depending on how you interact with the Platform and which services you use.

3.1 Txhua tus neeg siv

  • Cov Ntaub Ntawv Tus Kheej: Lub npe tag nrho, email chaw nyob, xov tooj, hnub yug, duab profile, thiab encrypted password.
  • Cov ntaub ntawv pov thawj: Nkag mus rau daim ntawv pov thawj, ob qhov kev lees paub qhov tseeb tsis pub lwm tus paub thiab cov lej rov qab, API tokens, thiab cov cim kev sib kho.
  • Device thiab Technical Data: Ntaus hom, kev khiav hauj lwm qhov system thiab version, browser hom thiab version, kev daws teeb meem ntawm lub vijtsam, cov cim tshwj xeeb ntawm cov cuab yeej, cov ntaub ntawv xov tooj ntawm tes, IP chaw nyob, thiab thawb ceeb toom tokens (Expo tokens).
  • Usage Data: Cov nplooj ntawv tau mus xyuas, cov yam ntxwv siv, cov lus nug tshawb fawb, cov qauv nyem, cov kev taw qhia, lub sijhawm sib ntsib, lub sijhawm sau, xa mus rau URLs, thiab cov xwm txheej cuam tshuam.
  • Cov ntaub ntawv qhov chaw: Kwv yees qhov chaw tau muab los ntawm IP chaw nyob. Nrog koj qhov kev pom zoo meej, qhov tseeb GPS qhov chaw rau kev xa khoom, kev tshawb pom kev lag luam nyob ze, thiab cov yam ntxwv ntawm qhov chaw.
  • Cov ntaub ntawv sib txuas lus: Cov lus xa los ntawm Lub Platform, kev sib tham txhawb cov neeg siv khoom, kev tawm tswv yim, thiab cov lus teb rau kev soj ntsuam.

3.2 Cov neeg siv khoom

  • Order Data: Cov khoom xaj, xaj keeb kwm, chaw xa khoom (nrog rau lub npe lub tsev, txoj kev, chav tsev, hauv pem teb, tus lej nkag, thiab cov lus qhia xa khoom), kev txiav txim siab, kev xav tau tshwj xeeb ntawm kev noj haus, thiab qhov chaw txiav txim (web, app, kiosk, QR, WhatsApp, pluas noj).
  • Cov ntaub ntawv them nyiaj: Hom kev them nqi, qhov chaw nyob nqi, tus nqi sib pauv, thiab keeb kwm kev ua lag luam. Cov lej them nyiaj tag nrho yog ua tiav los ntawm peb cov PCI DSS-raws li tus txheej txheem them nyiaj (Stripe) thiab yeej tsis khaws cia rau ntawm Foodfy servers.
  • Phau Ntawv Chaw Nyob: Txuag qhov chaw xa khoom suav nrog cov chaw nyob sib xyaw, GPS tswj xyuas, Google Place IDs, thiab chaw nyob formatted.
  • Kev nyiam: Cov lag luam nyiam, cov khoom khaws tseg, kev nyiam noj zaub mov, hom lus thiab kev nqis peev.
  • Kev tshuaj xyuas thiab kev ntsuas: Kev tshuaj xyuas cov khoom, kev ntsuam xyuas kev lag luam, kev ntaus nqi xa khoom, cov duab, thiab cov lus pom.

3.3 Cov koom tes ua lag luam

  • Cov ntaub ntawv lag luam: Lub npe lag luam raug cai, npe lag luam, subdomain, pej xeem lub khw muag khoom, hom lag luam (tsev noj mov, khw muag khoom, khw muag tshuaj, paj, khw muag khoom, tus neeg muag khoom, hom), chaw nyob, tus xov tooj, email, thiab lub vev xaib URL.
  • Cov ntaub ntawv raug cai thiab nyiaj txiag: Cov npe se thiab tus lej, hom kev cai lij choj, cov ntaub ntawv hauv tuam txhab nyiaj rau kev them nyiaj, thiab cov ntaub ntawv sau npe ua lag luam.
  • Cov ntaub ntawv ua haujlwm: Cov ntawv qhia zaub mov, cov khoom catalog, tus nqi, qib khoom muag, sijhawm ua haujlwm, sijhawm npaj, thaj chaw xa khoom, thiab cov kev pabcuam teeb tsa.
  • Cov ntaub ntawv kev sib raug zoo ntawm cov neeg siv khoom: CRM cov ntaub ntawv suav nrog cov neeg siv khoom xaj ntau zaus, tag nrho kev siv nyiaj, RFM (Recency, Frequency, Monetary) cov qhab nia, lub neej voj voog theem, loyalty tier, marketing opt-in status, nyiam hom lus, cim npe, thiab sau ntawv.
  • Cov ntaub ntawv neeg ua haujlwm: Cov neeg ua haujlwm cov npe, lub luag haujlwm, tus lej neeg ua haujlwm, chaw ua haujlwm, kev xaiv, hom haujlwm, cov ntaub ntawv tiv tauj, kev sib cuag thaum muaj xwm txheej ceev, cov ntsiab lus hauv tuam txhab nyiaj, cov ntaub ntawv qhia tus kheej, thiab HR cov ntaub ntawv thaum siv Cov Neeg thiab HR feature.
  • Third-Party Integrations: Google Place ID, Google rating, social media profiles (WhatsApp, Facebook), thiab cov ntaub ntawv sib pauv nrog cov kev pabcuam sib koom ua ke (sau suav software, xa tawm platforms).
  • Cov ntaub ntawv Franchise: Franchise hom kev koom ua ke, qhov hluav taws xob cov lej, ntau qhov chaw teeb tsa, thiab kev txheeb xyuas qib hom.

3.4 Cov neeg xa khoom xa tuaj

  • Kev txheeb xyuas tus kheej: Cov ntawv pov thawj uas tau muab los ntawm tsoomfwv, daim ntawv tsav tsheb, kev sau npe tsheb, thiab pov thawj ntawm kev pov hwm.
  • Qhov chaw nyob ntawm lub sijhawm: GPS kev sib koom ua ke hloov kho thaum lub sijhawm khoom xa tuaj rau kev txiav txim taug qab, txhim kho txoj hauv kev, thiab lub hom phiaj kev nyab xeeb.
  • Cov ntaub ntawv ua haujlwm: Tus naj npawb ntawm kev txiav txim tiav, tsis lees paub qhov kev txiav txim, lub sijhawm xa khoom, kev ntsuam xyuas tau txais, thiab keeb kwm nyiaj tau los.
  • Drone Delivery Data: Rau drone-muaj peev xwm xa cov neeg koom tes: drone muaj peev xwm xwm txheej, hom khiav, xa cov txheeb cais, DronePort txoj haujlwm, thiab cov ntaub ntawv ua haujlwm drone.

3.5 Thaj Chaw Koom Tes

  • Tswj thaj chaw: Cov cheeb tsam uas tau teem tseg (Tebchaws, Lub Tebchaws, Xeev, Lub Nroog, Cheeb Tsam), thaj chaw txheeb xyuas, thiab thaj chaw thaj chaw.
  • Kev ntsuas kev ua haujlwm: Kev lag luam onboarding tus nqi, cov nyiaj tau los tsim, cov qhab nias siab ntawm tus khub, thiab kev ntsuas kev loj hlob ntawm thaj chaw.
  • Cov ntaub ntawv thov: Cov ntaub ntawv qhia txog tus neeg thov hauv cheeb tsam xa tawm thaum lub sijhawm thov thiab cov txheej txheem onboarding.

3.6 Cov neeg siv khoom lag luam (Foodfy for Work)

  • Cov ntaub ntawv koom haum: Lub tuam txhab npe raws li txoj cai, hom kev cai lij choj, tus lej ntawv tso cai ua lag luam, tus lej se, chaw nyob sau npe, cov ntaub ntawv tiv tauj, thiab lub logo.
  • Cov ntaub ntawv neeg ua haujlwm: Tus neeg ua haujlwm lub npe, email, lub luag haujlwm (admin/manager/employee), department, cost center, neeg ua hauj lwm siv tus lej, nyiaj tshuav nyiaj li cas, hnab nyiaj keeb kwm kev lag luam, thiab kev ua haujlwm.

3.7 Cov neeg ua lag luam

  • Investor Profile: Kev lees paub raws li txoj cai, kev nyiam peev, cov ntaub ntawv pov thawj tus kheej, thiab keeb kwm kev sib txuas lus.
  • Kev nqis peev: Cov txiaj ntsig kev nqis peev, kev koom tes nrog, cov peev txheej, thiab cov ntawv sib tham.

3.8 Cov neeg siv NutriLife

NutriLife sau cov ntaub ntawv kev noj qab haus huv thiab biometric. Saib Tshooj 9 kom paub meej.

3.9 Cov ntaub ntawv los ntawm Cov Neeg Thib Peb

  • Social media platforms thaum koj kos npe siv social ID nkag mus (Google, Facebook, Apple).
  • Cov txheej txheem them nyiaj thiab cov tuam txhab nyiaj txiag rau kev txheeb xyuas kev lag luam thiab kev tiv thaiv kev dag ntxias.
  • Cov ntaub ntawv lag luam pej xeem thiab tsoomfwv cov npe rau kev txheeb xyuas kev lag luam thiab cov npe tsev.
  • Qhib Food Facts thiab lwm yam khoom noj khoom haus databases rau cov khoom noj khoom haus cov ntaub ntawv.
  • Cov chaw xa khoom thib peb (Uber Eats, Deliveroo, Talabat, Keeta, Careem) rau kev tswj hwm kev txiav txim.
  • Google Maps thiab Places API rau qhov chaw, daim ntawv qhia, thiab chaw nyob cov ntaub ntawv.
  • Analytics thiab kev tshaj tawm cov koom tes rau kev txheeb xyuas tsheb khiav hauv lub vev xaib thiab kev ntsuas kev sib tw.

4. Kev cai lij choj rau kev ua

We process your personal data on the following legal bases, as applicable under the General Data Protection Regulation (GDPR) and similar frameworks:

  • Kev ua haujlwm ntawm Daim Ntawv Cog Lus: Kev ua tiav tsim nyog los ua kom tiav peb cov lus cog tseg rau koj, suav nrog kev tsim nyiaj, kev txiav txim, kev them nyiaj, kev sib koom ua ke, thiab kev muab cov yam ntxwv ntawm Platform uas koj tau sau npe lossis thov.
  • Kev tso cai: Ua raws li koj qhov kev tso cai pub dawb, tshwj xeeb, qhia, thiab tsis pom zoo. Qhov no siv rau: qhov tseeb GPS qhov chaw taug qab, NutriLife kev noj qab haus huv thiab biometric cov ntaub ntawv sau (cov ntaub ntawv tshwj xeeb hauv qeb), kev lag luam kev sib txuas lus thiab kev tshaj tawm email, cov ncuav qab zib tsis tseem ceeb thiab cov thev naus laus zis taug qab, thiab AI-powered yees duab tsom xam cov zaub mov.
  • Cov paj laum raug cai: Kev ua tiav tsim nyog rau peb cov kev nyiam ua lag luam raug cai, yog tias cov txiaj ntsig no tsis dhau los ntawm koj cov cai thiab kev ywj pheej tseem ceeb. Qhov no suav nrog: Platform kev ruaj ntseg thiab kev tiv thaiv kev dag ntxias, kev tshuaj xyuas thiab kev txhim kho kev pabcuam, kev tshawb nrhiav tus kheej thiab cov lus pom zoo (tsis yog-AI profile), kev txhawb nqa cov neeg siv khoom thiab kev sib txuas lus, thiab kev tswj hwm peb Cov Cai Kev Pabcuam.
  • Txoj Cai Lij Choj: Kev ua haujlwm tsim nyog kom ua raws li cov cai lij choj uas siv tau, suav nrog cov cai se thiab kev suav nyiaj, kev tiv thaiv nyiaj laundering (AML) thiab kev paub-koj-cov neeg siv khoom (KYC), cov cai tswj kev noj qab haus huv thiab kev noj qab haus huv rau pej xeem, cov ntaub ntawv khaws cia los ntawm txoj cai lij choj, thiab cov lus teb rau tsoomfwv lossis cov kev cai thov.
  • Vital Interest: Hauv cov xwm txheej tshwj xeeb, kev ua haujlwm tsim nyog los tiv thaiv ib tus neeg muaj txiaj ntsig tseem ceeb, xws li xwm txheej xwm txheej ceev uas cuam tshuam txog kev ua xua zaub mov, xwm txheej kev nyab xeeb, lossis xwm txheej kev noj qab haus huv rau pej xeem.

5. Peb siv koj cov ntaub ntawv li cas

We use the personal data we collect for the following purposes:

5.1 Core Platform Kev Ua Haujlwm

  • Muab, tswj, ua haujlwm, thiab txhim kho lub Platform thiab tag nrho nws cov yam ntxwv thiab kev pabcuam.
  • Txheej txheem thiab ua tiav cov xaj, them nyiaj, rov qab, thiab xa khoom.
  • Tsim, txheeb xyuas, thiab tswj cov neeg siv nyiaj thoob plaws txhua hom neeg siv.
  • Ua kom muaj kev txiav txim raws sij hawm, kev xa khoom sib koom ua ke, thiab xa cov neeg tsav tsheb / drone.
  • Txheej Txheem Kev Lag Luam Tus khub them nyiaj thiab kev sib haum xeeb nyiaj txiag.
  • Tswj Foodfy Gold subscriptions, cov txiaj ntsig, thiab kev them nqi.
  • Ua haujlwm Foodfy for Work tuam txhab hnab nyiaj, faib nyiaj, thiab taug qab cov nuj nqis.

5.2 Kev sib txuas lus

  • Xa cov kev sib txuas lus nrog rau kev lees paub kev txiav txim, kev xa khoom tshiab, daim ntawv txais nyiaj, thiab cov ntawv ceeb toom rau tus account.
  • Muab kev txhawb nqa rau cov neeg siv khoom thiab teb cov lus nug los ntawm txhua txoj hauv kev (email, hauv-app, WhatsApp, SMS).
  • With your consent, send promotional communications, marketing offers, and personalized recommendations.

5.3 Personalization thiab AI

  • Ua tus kheej koj qhov kev paub dhau los ntawm AI-powered tshawb nrhiav, cov lus pom zoo ua lag luam, thiab cov lus qhia khoom.
  • Muab Cov Neeg Koom Tes Ua Lag Luam nrog AI-powered cov cuab yeej suav nrog kev ua kom zoo ntawm cov ntawv qhia zaub mov, thov kev kwv yees, kev tsim cov ntsiab lus ntawm kev lag luam, thiab kev txheeb xyuas cov neeg siv khoom.
  • Lub zog NutriLife nta suav nrog AI noj zaub mov kev tsom xam, kev suav zaub mov, thiab kev coj noj coj ua ntawm tus kheej.
  • Pab kom AI chatbots thiab automated neeg txhawb nqa.

5.4 Kev nyab xeeb, kev ruaj ntseg, thiab kev ua raws cai

  • Tshawb nrhiav, tshawb xyuas, thiab tiv thaiv kev dag ntxias, kev tsim txom, kev nkag mus tsis tau, thiab lwm yam kev ua txhaum cai lossis tsim kev puas tsuaj.
  • Verify the identity of Business Partners, Delivery Partners, Territory Partners, and Investors.
  • Ua raws li cov luag num raws cai, kev cai se, thiab cov cai tswj xyuas.
  • Ua raws li peb Cov Cai Kev Pabcuam thiab lwm yam kev pom zoo.

5.5 Analytics thiab Txhim Kho

  • Ua ib qho kev sib sau ua ke thiab tsis qhia npe kom nkag siab txog cov qauv siv thiab txhim kho Platform nta.
  • Ua qhov kev xeem A / B thiab kev tshawb fawb txog cov neeg siv khoom.
  • Train and improve AI and machine learning models using anonymized and aggregated data.
  • Tsim cov ntaub ntawv kev txawj ntse ua lag luam thiab kev pom kev lag luam.

6. Peb Qhia Koj Cov Ntaub Ntawv Li Cas

We share your personal data only as necessary to operate the Platform and provide our services. We do not sell your personal data to third parties.

6.1 Nrog Lwm Tus Neeg Siv Platform

  • Cov koom tes ua lag luam: When you place an order, we share your name, delivery address, phone number, and order details with the relevant Business Partner to fulfill your order. Business Partners on Foodfy retain full ownership of their customer data and can export it at any time.
  • Tus khub xa khoom: We share your delivery address, order pickup location, and necessary contact information with Delivery Partners to complete deliveries. Delivery Partner access to your data is limited to what is necessary for the current delivery.
  • Cov neeg muas zaub: Cov ntaub ntawv ntawm tus khub lag luam (npe, chaw nyob, kev ntaus nqi, ntawv qhia zaub mov, sijhawm ua haujlwm) tau nthuav tawm rau pej xeem ntawm lub Platform los pab nrhiav thiab xaj.

6.2 Nrog Cov Kev Pabcuam

We engage trusted third-party service providers who process data on our behalf under strict data processing agreements:

  • Stripe: Kev them nyiaj ua haujlwm, kev them nqi rau npe, thiab nrhiav kev dag ntxias.
  • Cloudflare: Kev xa cov ntsiab lus, kev tiv thaiv DDoS, thiab daim ntawv thov web firewall.
  • Anthropic thiab OpenAI: AI thiab tshuab kev kawm qauv inference rau Platform AI nta. Cov ntaub ntawv xa mus rau AI cov chaw muab kev pabcuam tau ua tiav raws li lawv cov ntaub ntawv ua lag luam thiab tsis siv los qhia lawv cov qauv.
  • Deepgram: Kev hais lus-rau-ntawv ua rau lub suab-enabled nta.
  • Twilio: Kev xa SMS thiab kev pabcuam kev sib txuas lus.
  • Google: Maps, Places API, analytics, thiab advertising services.
  • Meta: Advertising phiaj los nqis tes tswj thiab hloov dua siab tshiab nrhiav.
  • Cloud Infrastructure Providers: Server hosting, cov ntaub ntawv khaws cia, thiab kev pabcuam suav.

6.3 Nrog Kev Xa Khoom Thib Peb

When Business Partners use delivery platform integrations (Uber Eats, Deliveroo, Talabat, Keeta, Careem, and others), order data and necessary operational information is exchanged between the Platform and these third-party services to enable cross-platform order management. This sharing is initiated by the Business Partner and governed by the terms of each delivery platform.

6.4 Nrog Accounting Integrations

When Business Partners connect accounting software (Xero, QuickBooks), financial transaction data, invoices, and business records are synchronized as configured by the Business Partner.

6.5 Rau Kev Cai Lij Choj thiab Kev Tswj Xyuas Lub Hom Phiaj

  • When required by applicable law, regulation, legal process, subpoena, court order, or enforceable governmental request.
  • Txhawm rau tswj hwm peb Cov Cai Kev Pabcuam thiab lwm yam kev pom zoo.
  • Txhawm rau tiv thaiv cov cai, khoom ntiag tug, kev nyab xeeb, lossis kev nyab xeeb ntawm Foodfy, peb cov neeg siv, lossis pej xeem.
  • Txhawm rau txheeb xyuas, tiv thaiv, lossis hais txog kev dag ntxias, kev ruaj ntseg, lossis teeb meem kev lag luam.

6.6 Kev Hloov Chaw Lag Luam

Hauv kev sib txuas nrog kev sib koom ua ke, kev yuav, kev tsim kho, kev lag luam, kev lag luam, kev muag khoom, lossis kev lag luam zoo sib xws, koj cov ntaub ntawv ntiag tug yuav raug xa mus rau qhov chaw tau txais. Peb yuav muab kev ceeb toom ua ntej koj cov ntaub ntawv ntiag tug yuav raug rau lwm txoj cai ntiag tug.

6.7 Nrog Koj Kev Pom Zoo

We may share your information for purposes not described in this Privacy Policy with your explicit consent.

7. Cov ntaub ntawv khaws cia

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, provide our services, and comply with legal obligations. Specific retention periods include:

  • Active Account Data: Khaws cia rau lub sijhawm ntawm koj tus as-qhauj ntxiv rau 30 hnub tom qab rho tawm tus lej thov kom tso cai rov qab.
  • Order thiab Transaction Records: Khaws cia rau yam tsawg kawg ntawm 7 xyoo kom ua raws li se, accounting, thiab nyiaj txiag txoj cai nyob rau hauv lub jurisdictions.
  • Cov ntaub ntawv them nqi: Khaws raws li qhov xav tau los ntawm PCI DSS cov qauv thiab cov cai tswj nyiaj txiag, feem ntau 7 xyoo.
  • Cov ntaub ntawv tus khub lag luam: Khaws cia rau lub sijhawm ntawm kev sib raug zoo ntawm kev lag luam nrog rau lub sijhawm khaws cia raws cai rau cov ntaub ntawv ua lag luam.
  • NutriLife Health Data: Khaws cia thaum koj qhov profile NutriLife ua haujlwm. Raws li kev thov tshem tawm, cov ntaub ntawv kev noj qab haus huv raug tshem tawm tas li tsis pub dhau 30 hnub, tshwj tsis yog qhov kev tuav pov hwm yog xav tau los ntawm txoj cai.
  • Foodfy Gold Subscription Data: Khaws cia rau lub sijhawm ntawm kev tso npe ntxiv rau 3 xyoos rau kev daws teeb meem kev tsis sib haum xeeb.
  • Corporate Account Employee Data: Khaws cia rau lub sijhawm ntawm tus neeg ua haujlwm tso npe kawm ntxiv rau 1 xyoos tom qab tshem tawm ntawm Tus Neeg Siv Nyiaj Txiag.
  • Cov ntaub ntawv sib txuas lus: Cov neeg siv khoom txhawb kev sib cuam tshuam khaws cia rau 3 xyoos rau kev ruaj ntseg zoo thiab kev daws teeb meem.
  • Cov ntaub ntawv Analytics: Aggregated thiab anonymized analytics cov ntaub ntawv yuav raug khaws cia tsis tu ncua vim nws tsis txheeb xyuas tus neeg.

When personal data is no longer needed and no legal obligation requires its retention, we securely delete or irreversibly anonymize it using industry-standard methods.

8. AI thiab Automated Kev Txiav Txim Siab

Foodfy siv kev txawj ntse txawj ntse thiab kev ua haujlwm tsis siv neeg hla ntau lub Platform nta. Peb tau cog lus kom pom tseeb tias cov thev naus laus zis no ua haujlwm li cas koj cov ntaub ntawv.

8.1 Yuav ua li cas AI ua koj cov ntaub ntawv

  • Cov lus pom zoo rau tus kheej: AI qauv txheeb xyuas koj cov keeb kwm kev txiav txim, kev saib xyuas tus cwj pwm, qhov chaw, thiab kev nyiam kom pom zoo rau cov lag luam, cov khoom lag luam, thiab muaj. Qhov kev ua tiav no yog ua raws li cov txiaj ntsig raug cai.
  • Nrhiav Ranking: Cov txiaj ntsig kev tshawb fawb tau suav nrog kev siv cov txheej txheem uas xav txog qhov cuam tshuam, qhov deb, qhov nrov, kev ntaus nqi, thiab cov cim qhia tus kheej.
  • Demand Forecasting: Rau Cov Neeg Koom Tes Ua Lag Luam, AI txheeb xyuas cov ntaub ntawv keeb kwm kev txiav txim, cov qauv raws caij nyoog, cov xwm txheej hauv zos, thiab cov ntaub ntawv huab cua los kwv yees qhov xav tau. Qhov no siv cov ntaub ntawv ua lag luam sib sau ua ke.
  • Ntawv qhia zaub mov Optimization: AI qhia txog kev hloov kho tus nqi thiab hloov cov ntawv qhia zaub mov raws li cov ntaub ntawv muag, kev txheeb xyuas cov neeg sib tw, thiab cov neeg siv khoom nyiam. Kev txiav txim zaum kawg yeej ib txwm ua los ntawm Tus Neeg Ua Lag Luam.
  • Kev txheeb xyuas kev dag ntxias: Automated systems txheeb xyuas cov qauv kev lag luam, cov ntaub ntawv siv cuab yeej, thiab cov cim kev coj cwj pwm los txheeb xyuas cov haujlwm uas muaj feem cuam tshuam. Cov kev lag luam uas tau teev tseg yuav raug tshuaj xyuas los ntawm tib neeg cov kws tshuaj ntsuam.
  • NutriLife AI: AI txheeb xyuas cov duab noj mov kom kwv yees cov ntsiab lus noj zaub mov thiab tsim cov lus pom zoo noj zaub mov raws li koj qhov profile. Saib Tshooj 9 kom paub meej.
  • Automated Kev Lag Luam: AI tsim cov ntsiab lus kev lag luam, kev tshaj tawm email, thiab kev tshaj tawm rau Cov Neeg Koom Tes Ua Lag Luam raws li cov neeg siv khoom faib thiab cov ntaub ntawv coj tus cwj pwm.

8.2 Koj Cov Cai Hais Txog Kev Txiav Txim Siab

Under applicable law (including GDPR Article 22), you have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. Where such automated decisions are made:

  • You have the right to obtain human intervention and review of the decision.
  • You have the right to express your point of view and contest the decision.
  • You may request an explanation of the logic involved in the automated decision.

Txhawm rau siv cov cai no, tiv tauj peb ntawm [email protected].

8.3 AI Cov Ntaub Ntawv Tiv Thaiv

  • Cov ntaub ntawv xa mus rau lwm tus neeg muab kev pabcuam AI (Anthropic, OpenAI) tau ua tiav raws li kev cog lus ua lag luam cov ntaub ntawv. Koj cov ntaub ntawv tsis yog siv los cob qhia lawv cov qauv AI dav dav.
  • AI qauv kev cob qhia los ntawm Foodfy siv cov ntaub ntawv tsis qhia npe thiab sib sau ua ke uas tsis txheeb xyuas tus neeg siv.
  • AI cov txiaj ntsig yog qhov yuav tshwm sim thiab nthuav tawm raws li cov lus qhia lossis kev kwv yees, tsis yog kev txiav txim siab.

9. Cov ntaub ntawv kho mob thiab Biometric (NutriLife)

NutriLife ua cov ntaub ntawv ntsig txog kev noj qab haus huv thiab biometric uas yuav tsum muaj kev tiv thaiv tshwj xeeb raws li txoj cai ntiag tug siv tau. Tshooj lus no muab cov ncauj lus kom ntxaws txog peb li cas cov ntaub ntawv no.

9.1 Pawg ntawm Cov Ntaub Ntawv Kev Noj Qab Haus Huv tau sau

With your explicit consent, NutriLife may collect and process the following categories of health data:

  • Kev ntsuas lub cev: Lub cev hnyav, qhov siab, lub cev rog feem pua, lub duav ncig, lub duav ncig, thiab lub cev qhov hnyav (BMI).
  • Vital Signs: Ntshav qabzib, ntsuas ntshav siab, thiab lub plawv dhia.
  • Lub neej Indicators: Pw tsaug zog ntev, hydration theem, suav cov kauj ruam txhua hnub, qib zog, theem kev ntxhov siab, mus ob peb vas, thiab digestive noj qab haus huv ntsuas.
  • Cov ntaub ntawv noj zaub mov: Khoom noj khoom haus chaw cia khoom, duab noj mov, calorie thiab macronutrient kom tsawg (protein, carbohydrates, rog, fiber, qab zib, sodium), micronutrient kom tsawg (vitamin A txog B12, calcium, hlau, poov tshuaj, thiab lwm yam), hom kev noj haus, thiab zaub mov tsis haum.
  • Health Profile: Hnub yug, poj niam txiv neej, theem kev ua si, lub hom phiaj kev noj qab haus huv (qhov hnyav poob, nce, tu), lub hom phiaj qhov hnyav, kev kho mob, kev siv ntxiv, cev xeeb tub lossis pub niam mis.
  • AI Analysis Cov ntaub ntawv: Cov duab noj mov tau txheeb xyuas los ntawm AI, cov qhab nia ntseeg siab, thiab AI-tsim cov khoom noj khoom haus kwv yees.

9.2 Kev Cai Lij Choj thiab Kev Pom Zoo

Cov ntaub ntawv kev noj qab haus huv thiab biometric tau muab faib ua cov ntaub ntawv tshwj xeeb raws li GDPR (Tshooj 9) thiab cov cai sib npaug thoob ntiaj teb. Peb ua cov ntaub ntawv no tshwj xeeb raws li koj qhov kev pom zoo meej, uas koj muab thaum NutriLife onboarding. Koj tuaj yeem thim koj qhov kev pom zoo txhua lub sijhawm los ntawm kev ua haujlwm NutriLife hauv koj tus as khauj, uas yuav ua rau koj tshem tawm koj cov ntaub ntawv kho mob tsis pub dhau 30 hnub.

9.3 Lub hom phiaj txwv

Your NutriLife health data is used strictly for the following purposes:

  • Xam koj qhov basal metabolic rate (BMR), tag nrho cov kev siv hluav taws xob txhua hnub (TDEE), thiab cov hom phiaj calorie thiab macronutrient tus kheej.
  • Tracking your food diary entries and nutritional intake over time.
  • Muab AI-powered noj zaub mov cov lus qhia thiab cov lus pom zoo npaj pluas noj.
  • Qhia txog kev noj qab haus huv thiab kev vam meej mus rau koj lub hom phiaj tau teev tseg.

9.4 Kev Tiv Thaiv Cov Ntaub Ntawv nruj

  • NutriLife cov ntaub ntawv kev noj qab haus huv yog encrypted ntawm so thiab hauv kev thauj mus los siv AES-256 thiab TLS 1.3 encryption.
  • Cov ntaub ntawv kev noj qab haus huv tau muab cais los ntawm cov ntaub ntawv Platform dav dav nrog rau kev tswj xyuas ntxiv.
  • NutriLife cov ntaub ntawv kev noj qab haus huv TSIS TXHOB qhia rau cov tuam txhab pov hwm, chaw ua haujlwm, cov neeg tshaj tawm, lossis lwm tus neeg sab nrauv rau lub hom phiaj tsis cuam tshuam txog kev muab kev pabcuam NutriLife.
  • Cov ntaub ntawv kev noj qab haus huv TSIS TXHOB siv rau kev tshaj tawm phiaj xwm lossis muag rau cov neeg thib peb.
  • Kev nkag mus rau cov ntaub ntawv kev noj qab haus huv hauv Foodfy yog txwv rau cov neeg ua haujlwm tseem ceeb thiab cov kab ke ntawm qhov xav tau kom paub meej.

10. Foodfy Gold Subscription Data

When you subscribe to Foodfy Gold, we process additional data related to your membership:

  • Subscription Data: Hom phiaj xwm, qhov xwm txheej ntawm kev tso npe (ua haujlwm, sim, ncua, tshem tawm, tas sij hawm), hnub pib thiab xaus, hnub sim sijhawm, thiab hnub txuas ntxiv.
  • Cov ntaub ntawv them nyiaj: Stripe tus neeg siv khoom ID, Stripe subscription ID, txoj kev them nyiaj (plaub plaub tus lej kawg thiab daim npav nkaus xwb), thiab keeb kwm kev them nqi. Cov ntaub ntawv tag nrho yog khaws cia tshwj xeeb los ntawm Stripe.
  • Kev siv txiaj ntsig: Total orders placed with Gold benefits, delivery savings, discount savings, total calculated savings, and benefit redemption logs.

Cov ntaub ntawv no tau ua tiav los tswj koj qhov kev tso npe, siv cov txiaj ntsig rau kev txiav txim tsim nyog, suav koj cov nyiaj khaws cia, thiab muab koj cov kev tswj hwm kev tso npe. Raws li txoj cai: kev ua haujlwm ntawm daim ntawv cog lus.

11. Corporate Account thiab Employee Data

Rau Foodfy for Work (Corporate Accounts), cov ntaub ntawv ua lub luag haujlwm tau muab faib ua:

11.1 Cov Ntaub Ntawv Tswj Kev Sib Raug Zoo

Lub koom haum sau npe (tus tswv ntiav haujlwm) ua tus tswj xyuas cov ntaub ntawv rau cov neeg ua haujlwm tus kheej cov ntaub ntawv muab los ntawm Corporate Account. Foodfy ua raws li cov ntaub ntawv processor, ua cov neeg ua haujlwm cov ntaub ntawv nkaus xwb raws li tus tswv hauj lwm qhia thiab raws li Foodfy for Work Data Processing Agreement.

11.2 Cov ntaub ntawv sau

  • Tus neeg ua haujlwm lub npe, email chaw nyob, thiab lub luag haujlwm hauv Tus Neeg Siv Khoom (admin, tus thawj tswj hwm, tus neeg ua haujlwm).
  • Lub chaw haujlwm, chaw them nqi, thiab tus lej siv tus neeg ua haujlwm raws li tus tswv haujlwm muab.
  • Wallet balance, credit history, spending history, and refund records.
  • Kev txiav txim keeb kwm ua los ntawm cov tuam txhab lub hnab nyiaj, suav nrog cov khoom xaj thiab cov nyiaj.

11.3 Lub luag haujlwm ntawm tus tswv ntiav haujlwm

Cov tswv lag luam muaj lub luag haujlwm rau: (a) muaj kev cai lij choj los qhia cov neeg ua haujlwm cov ntaub ntawv nrog Foodfy; (b) qhia cov neeg ua haujlwm txog kev ua cov ntaub ntawv los ntawm lub Platform; (c) teb rau cov neeg ua haujlwm cov ntaub ntawv txoj cai thov cuam tshuam nrog cov ntaub ntawv tswj chaw ua haujlwm; thiab (d) xyuas kom ua raws li txoj cai lij choj kev ua haujlwm thiab cov ntaub ntawv tiv thaiv.

12. Drone xa cov ntaub ntawv ua haujlwm

When drone delivery services are used, the following additional data is processed:

  • Txoj kev thiab GPS cov ntaub ntawv: Drone davhlau txoj kev, relay cov ntsiab lus los ntawm DronePort qhov chaw, xa GPS kev tswj xyuas, thiab kwv yees lub sij hawm tuaj txog.
  • Delivery Partner Data: Rau drone-muaj peev xwm xa cov neeg koom tes: qhov chaw nyob ntawm lub sijhawm thaum muaj kev xa khoom, kev xa khoom xa tuaj, thiab cov ntaub ntawv ua haujlwm.
  • DronePort Data: DronePort siv cov ntsuas ntsuas, lub sijhawm saib xyuas, thiab cov xwm txheej ua haujlwm.
  • Cov ntaub ntawv xa tuaj rau cov neeg siv khoom: Precise delivery coordinates yuav tsum tau rau kev nyab xeeb thiab raug drone tsaws, uas tej zaum yuav ntau meej tshaj li tus qauv chaw nyob raws li xa.

Drone xa cov ntaub ntawv raug ua tiav raws li kev cai lij choj ntawm kev cog lus ua haujlwm thiab, qhov muaj feem xyuam, kev txaus siab raug cai hauv kev tswj xyuas kev nyab xeeb thiab ua haujlwm tau zoo. Cov ntaub ntawv qhov chaw nyob ntawm lub sijhawm ntawm Tus Neeg Koom Tes Xa Khoom tsuas yog ua tiav thaum lub sijhawm xa khoom.

13. Data Security

Foodfy siv cov kev qhia dav dav, kev lag luam-kev coj noj coj ua thiab kev tswj hwm los tiv thaiv koj cov ntaub ntawv tus kheej:

13.1 Kev Tiv Thaiv Kev Nyab Xeeb

  • Encryption ntawm tag nrho cov ntaub ntawv hauv kev thauj mus los siv TLS 1.2+ (HTTPS tswj hwm thoob plaws txhua lub platform kawg).
  • Encryption ntawm cov ntaub ntawv rhiab thaum so siv AES-256 encryption.
  • Web application firewall (WAF) and DDoS protection powered by Cloudflare.
  • Cov ntsiab lus xa tawm network (CDN) nrog ntug caching rau kev ua haujlwm thiab kev ruaj ntseg.
  • PCI DSS-raws li kev them nyiaj ua tiav los ntawm Stripe, tsis muaj kev cia ntawm daim npav tag nrho ntawm Foodfy servers.
  • Two-factor authentication (2FA) available for all accounts and mandatory for privileged accounts.
  • API authentication siv cov tokens ruaj ntseg nrog tus nqi txwv thiab kev tsim txom.
  • Tsis tu ncua automated vulnerability scanning thiab nkag mus kuaj.

13.2 Lub Koom Haum Saib Xyuas Kev Nyab Xeeb

  • Lub luag haujlwm-raws li kev tswj xyuas kom ntseeg tau tias cov neeg ua haujlwm tsuas tuaj yeem nkag tau cov ntaub ntawv tsim nyog rau lawv txoj haujlwm.
  • Cov ntaub ntawv ntau tus neeg xauj tsev nrog lub teb chaws tshwj xeeb database sharding, kom ntseeg tau tias cov ntaub ntawv los ntawm cov cai sib txawv yog qhov sib cais.
  • Daim ntawv cog lus ua haujlwm nrog txhua tus neeg muab kev pabcuam thib peb.
  • Kev cob qhia txog kev ruaj ntseg tsis tu ncua rau txhua tus neeg ua haujlwm nrog kev nkag mus rau tus kheej cov ntaub ntawv.
  • Cov txheej txheem teb xwm txheej thiab ib pab neeg muaj kev ruaj ntseg tshwj xeeb.
  • Cov ntaub ntawv txo qis: peb sau tsuas yog cov ntaub ntawv tsim nyog rau lub hom phiaj tshwj xeeb.

While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage all users to take steps to protect their own accounts, including using strong, unique passwords and enabling two-factor authentication.

14. Kev hloov ntaub ntawv thoob ntiaj teb

Foodfy ua haujlwm thoob plaws 250+ lub teb chaws los ntawm nws cov txheej txheem thoob ntiaj teb thiab Cov Neeg Koom Tes Hauv Ib Cheeb Tsam. Koj cov ntaub ntawv tus kheej yuav raug xa mus rau thiab ua tiav hauv cov tebchaws uas tsis yog koj lub tebchaws nyob. Thaum peb xa cov ntaub ntawv tus kheej mus thoob ntiaj teb, peb siv cov kev tiv thaiv tsim nyog kom ntseeg tau tias koj cov ntaub ntawv tseem muaj kev tiv thaiv:

  • Standard Contractual Clauses (SCCs): Rau kev hloov tsheb los ntawm EEA / UK mus rau cov tebchaws uas tsis muaj kev txiav txim siab txaus, peb siv European Commission-pom zoo Standard Contractual Clauses.
  • Daim ntawv cog lus ua cov ntaub ntawv: Txhua tus neeg muab kev pabcuam thib peb ua cov ntaub ntawv tus kheej sawv cev rau peb yog ua tiav los ntawm kev cog lus ua tiav cov ntaub ntawv uas suav nrog cov ntaub ntawv tiv thaiv, kev xav tau kev nyab xeeb, thiab kev tiv thaiv kev hla ciam teb.
  • Lub teb chaws-Specific Data Sharding: Peb lub tuam txhab muaj ntau tus neeg xauj tsev siv cov ntaub ntawv tshwj xeeb hauv lub tebchaws, uas txhais tau hais tias cov ntaub ntawv ua haujlwm tau muab khaws cia thiab ua tiav nyob rau hauv lossis ze rau thaj tsam ntawm thaj chaw muaj feem cuam tshuam, txo qis kev hla ciam teb rau kev ua haujlwm ib hnub.
  • Kev txiav txim siab txaus: Where available, we rely on adequacy decisions issued by relevant regulatory authorities.
  • Transfer Impact Assessments: We conduct transfer impact assessments for data transfers to countries without adequate data protection frameworks.

15. Koj Txoj Cai Tswjfwm Ntiag Tug

Nyob ntawm koj qhov chaw nyob, koj muaj ntau txoj cai hais txog koj tus kheej cov ntaub ntawv. Foodfy tau cog lus los hwm cov cai no rau txhua tus neeg siv thoob ntiaj teb:

15.1 Universal Rights

Txawm hais tias koj qhov chaw nyob, txhua tus neeg siv Foodfy tuaj yeem:

  • Nkag mus: Thov ib daim qauv ntawm tus kheej cov ntaub ntawv uas peb tuav txog koj nyob rau hauv ib tug qauv, feem ntau siv, tshuab-nyeem tau hom ntawv.
  • Kev kho: Thov kho cov ntaub ntawv tsis raug, tsis tiav, lossis cov ntaub ntawv tus kheej dhau los. Koj tuaj yeem hloov kho cov ntaub ntawv feem ntau ncaj qha los ntawm koj tus account nqis.
  • Kev tshem tawm: Thov tshem tawm koj tus kheej cov ntaub ntawv, raws li qhov yuav tsum tau tuav pov hwm raug cai (cov cai lij choj, kev daws teeb meem, kev tiv thaiv kev dag).
  • Kev txwv: Thov kom peb txwv tsis pub ua cov ntaub ntawv koj tus kheej hauv qee qhov xwm txheej.
  • Kev tawm tsam: Tawm tsam kev ua haujlwm ntawm koj tus kheej cov ntaub ntawv rau kev lag luam ncaj qha. Peb yuav ua raws li txhua qhov kev thov xaiv tawm tam sim.
  • Withdrawal of Consent: Where processing is based on consent, withdraw your consent at any time without affecting the lawfulness of prior processing.
  • Kev rho tawm tus account: Thov kom tshem tawm tag nrho koj tus account thiab cov ntaub ntawv tus kheej cuam tshuam. Kev thov tshem tawm tus as khauj yog ua tiav hauv 30 hnub.

15.2 Yuav Siv Koj Li Cas

You may exercise your rights by:

  • Nkag mus rau koj tus account nqis rau kev tswj hwm tus kheej cov ntaub ntawv, kev nyiam hloov pauv, thiab tshem tawm tus account.
  • Xa email rau peb Tus Thawj Saib Xyuas Kev Tiv Thaiv Cov Ntaub Ntawv ntawm [email protected] nrog koj qhov kev thov.
  • Email [email protected] rau kev nug txog kev ceev ntiag tug.

We will verify your identity before processing requests and respond within the timeframe required by applicable law (typically 30 days, extendable by an additional 60 days for complex requests with prior notification to you).

16. Txoj Cai Tswjfwm Ntiag Tug hauv cheeb tsam

Cov kev qhia ntxiv hauv qab no siv raws li koj qhov chaw nyob thiab cov ntaub ntawv tiv thaiv txoj cai:

16.1 European Economic Area thiab United Kingdom (GDPR / UK GDPR)

Yog tias koj nyob hauv EEA lossis UK, koj muaj txoj cai ntxiv hauv qab no raws li Txoj Cai Tiv Thaiv Cov Ntaub Ntawv General:

  • Data Portability: Tau txais koj cov ntaub ntawv tus kheej hauv cov txheej txheem, feem ntau siv, tshuab nyeem tau thiab xa mus rau lwm tus maub los.
  • Txoj Cai Lodge Ib Qhov Tsis Txaus Siab: You have the right to lodge a complaint with your local data protection supervisory authority. A list of EEA supervisory authorities is available at ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
  • Automated Kev Txiav Txim Siab: Txoj cai tsis raug rau kev txiav txim siab tsuas yog los ntawm kev ua haujlwm tsis siv neeg uas tsim kev cai lij choj lossis cuam tshuam tseem ceeb (GDPR Tshooj 22). Saib Tshooj 8.2.
  • Data Protection Officer: Peb DPO tuaj yeem hu rau ntawm [email protected] rau txhua qhov kev nug txog GDPR.

16.2 California, Tebchaws Asmeskas (CCPA / CPRA)

Yog tias koj yog neeg nyob hauv California, koj muaj cov cai hauv qab no raws li California Consumer Privacy Act (raws li tau hloov kho los ntawm California Privacy Rights Act):

  • Txoj Cai Paub: Thov nthuav tawm cov pawg thiab cov khoom tshwj xeeb ntawm cov ntaub ntawv ntiag tug uas peb tau sau, cov peev txheej ntawm kev sau, lub hom phiaj kev lag luam rau kev sau, thiab pawg neeg thib peb uas peb qhia nws.
  • Txoj cai Delete: Thov tshem tawm koj cov ntaub ntawv ntiag tug, raws li txoj cai txwv.
  • Txoj Cai Kho: Thov kho cov ntaub ntawv tus kheej tsis raug.
  • Txoj Cai Xaiv Tawm Ntawm Kev Muag Khoom lossis Sib Koom: Foodfy tsis muag koj cov ntaub ntawv ntiag tug. Peb tsis qhia tawm cov ntaub ntawv ntiag tug rau kev tshaj tawm kev coj tus cwj pwm sib txawv yam tsis tau koj tso cai.
  • Txoj cai txwv kev siv cov ntaub ntawv tus kheej rhiab heev: Thov txwv kev siv thiab nthuav tawm cov ntaub ntawv tus kheej rhiab rau qhov tsim nyog rau cov hom phiaj tau teev tseg.
  • Tsis yog kev ntxub ntxaug: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

Hauv 12 lub hlis dhau los, peb tsis tau muag cov ntaub ntawv tus kheej raws li tau hais los ntawm CCPA/CPRA.

16.3 Brazil (LGPD)

Yog tias koj nyob hauv Brazil, koj muaj cai raws li Lei Geral de Protecao de Dados (LGPD), suav nrog txoj cai: kev lees paub ntawm kev ua, nkag mus, kho, tsis qhia npe, kev txav mus los, tshem tawm cov ntaub ntawv ua tiav nrog kev tso cai, cov ntaub ntawv hais txog kev sib koom, thiab txoj cai thov rau Autoridade Nacional de Protecao de Dados (ANPD).

16.4 Asia-Pacific (PDPA thiab Equivalent Laws)

Yog tias koj nyob hauv cheeb tsam nrog Txoj Cai Tiv Thaiv Tus Kheej lossis txoj cai sib npaug (xws li Singapore, Thaib, thiab lwm lub tebchaws Asia-Pacific), koj muaj cai nkag mus, kho, tshem tawm, txwv, thiab nqa koj cov ntaub ntawv ntiag tug raws li tau muab los ntawm txoj cai hauv zos. Peb ua koj cov ntaub ntawv ua raws li PDPA cov cai, suav nrog kev tau txais kev tso cai thaum xav tau thiab muab kev ceeb toom pob tshab ntawm cov ntaub ntawv ua haujlwm.

16.5 Middle East thiab North Africa

Rau cov neeg siv nyob rau hauv UAE, Saudi Arabia, thiab lwm yam MENA jurisdictions, peb ua raws li cov ntaub ntawv tiv thaiv cov ntaub ntawv nrog rau lub UAE Federal Decree-Law ntawm tus kheej cov ntaub ntawv tiv thaiv, Saudi Arabia Personal Data Protection Law, thiab sib npaug hauv cheeb tsam. Qhov no suav nrog cov kev cai hauv cheeb tsam cov ntaub ntawv uas muaj feem xyuam.

16.6 Lwm Txoj Cai

Foodfy tau cog lus tias yuav ua raws li cov cai tiv thaiv cov ntaub ntawv hauv txhua qhov chaw uas peb ua haujlwm. Yog tias koj txoj cai lij choj muaj cov ntaub ntawv tiv thaiv tshwj xeeb uas tsis tau teev tseg saum toj no, thov hu rau [email protected] yog xav paub txog yuav ua li cas peb tiv thaiv koj cov cai raws li koj txoj cai hauv zos.

17. Kev Ceeb Toom Cov Ntaub Ntawv Ua txhaum cai

Hauv qhov xwm txheej ntawm tus kheej cov ntaub ntawv ua txhaum cai uas ua rau muaj kev pheej hmoo rau koj txoj cai thiab kev ywj pheej, Foodfy yuav:

  • Qhia rau cov neeg saib xyuas muaj feem cuam tshuam li ntawm 72 teev tom qab paub txog qhov ua txhaum cai, raws li qhov yuav tsum tau ua los ntawm GDPR Tshooj 33 thiab cov kev cai sib npaug hauv lwm qhov kev txiav txim.
  • Qhia rau cov tib neeg cuam tshuam yam tsis muaj kev ncua sijhawm thaum qhov ua txhaum cai yuav ua rau muaj kev pheej hmoo siab rau lawv txoj cai thiab kev ywj pheej, raws li GDPR Tshooj 34 thiab cov kev cai sib npaug.
  • Muab cov ntsiab lus ntawm qhov ua txhaum cai, pawg thiab kwv yees tus naj npawb ntawm cov ntaub ntawv kawm thiab cov ntaub ntawv cuam tshuam, qhov yuav tshwm sim, thiab cov kev ntsuas coj los yog npaj los daws qhov ua txhaum cai thiab txo nws cov teebmeem.
  • Sau tag nrho cov ntaub ntawv tus kheej ua txhaum cai, suav nrog qhov tseeb, qhov cuam tshuam, thiab kev daws teeb meem, raws li peb lub npe ua txhaum cai sab hauv.

Yog tias koj ntseeg tias koj cov ntaub ntawv raug cuam tshuam, thov hu rau [email protected] tam sim ntawd.

18. Cov menyuam yaus thiab menyuam yaus

Lub Platform tsis yog tsim los siv los ntawm cov tib neeg hnub nyoog qis dua 18 xyoo, lossis hnub nyoog ntawm kev tso cai digital hauv lawv txoj cai lij choj (uas yuav qis dua, xws li 16 hauv EEA feem ntau lub tebchaws lossis 13 hauv Tebchaws Meskas raws li COPPA). Peb tsis txhob txwm sau cov ntaub ntawv tus kheej los ntawm cov menyuam yaus qis dua qhov muaj hnub nyoog pib.

Yog tias peb paub tias peb tau khaws cov ntaub ntawv ntiag tug ntawm tus menyuam hauv qab lub hnub nyoog uas tsis muaj kev tso cai los ntawm niam txiv lossis tus neeg saib xyuas, peb yuav ua cov kauj ruam tam sim los tshem tawm cov ntaub ntawv ntawm peb lub tshuab. Yog tias koj ntseeg tias peb tau sau cov ntaub ntawv los ntawm tus menyuam, thov hu rau peb tam sim ntawm [email protected].

19. Third-Party Links thiab Kev Pabcuam

Lub Platform tej zaum yuav muaj kev sib txuas mus rau lwm lub vev xaib, kev siv, thiab kev pabcuam. Txoj Cai Tswjfwm Ntiag Tug no tsis siv rau cov kev pabcuam thib peb, thiab Foodfy tsis muaj lub luag haujlwm rau kev coj tus kheej, cov ntsiab lus, lossis kev nyab xeeb ntawm ib tus neeg thib peb. Qhov no suav nrog Kev Lag Luam Tus Tswv Cuab cov vev xaib tsim siv Foodfy Lub Vev Xaib Builder, uas tuaj yeem muaj kev sib koom ua ke ntawm lwm tus neeg thib peb xaiv los ntawm Tus Neeg Ua Lag Luam.

We encourage you to review the privacy policy of every third-party service you interact with.

20. Hloov rau Txoj Cai Tswjfwm Ntiag Tug no

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes:

  • We will update the "Last updated" date at the top of this page.
  • We will provide prominent notice on the Platform.
  • Rau cov ntaub ntawv hloov pauv uas cuam tshuam loj npaum li cas peb ua koj cov ntaub ntawv, peb yuav ceeb toom koj los ntawm email tsawg kawg 30 hnub ua ntej cov kev hloov pauv yuav siv.
  • Where required by law, we will obtain your consent to material changes in data processing practices.

Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

21. Hu rau peb

Yog tias koj muaj lus nug, kev txhawj xeeb, lossis kev thov txog Txoj Cai Tswjfwm Ntiag Tug no, koj cov ntaub ntawv tus kheej, lossis peb cov kev tiv thaiv cov ntaub ntawv, thov hu rau peb los ntawm cov hauv qab no:

We are committed to resolving any complaints about our collection or use of your personal data. If you have a complaint, please contact us first. If we are unable to resolve your concern, you have the right to lodge a complaint with your local data protection supervisory authority.