Privacy Policy

1. Enyanjula

Foodfy ("Kkampuni", "ffe", "yaffe", "ffe") yeewaddeyo okukuuma eby'ekyama n'obukuumi bw'ebikwata ku bantu bo. Enkola eno ey'Ebyama ennyonnyola engeri gye tukuŋŋaanya, gye tukozesa, okubikkula, okutereka, n'okukuuma data yo ng'okolagana n'omukutu gwa Foodfy, omuli omukutu gwaffe ku foodfy.ai, enkola z'oku ssimu, APIs, dashiboodi z'abasuubuzi, empeereza za AI, omukutu gw'okutuusa ennyonyi ezitali za bulijjo, n'empeereza n'ebintu byonna ebikwatagana nabyo (okutwalira awamu, "Platform").

This Privacy Policy applies to all users of the Platform worldwide, including Customers, Business Partners, Delivery Partners, Territory Partners, Corporate Account administrators and employees, Investors, Influencers, NutriLife users, and visitors. By accessing or using the Platform, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

Foodfy ekola mu mawanga 250+. Amateeka ag’enjawulo agakwata ku kukuuma ebikwata ku bantu agakukwatako gayinza okwawukana okusinziira ku kifo ky’olimu. Amateeka g’ekitundu we gawa obukuumi obusinga ku Nkola eno ey’Ebyama, amateeka g’ekitundu ge gasinga. Ebiragiro by’ekitundu eby’okugattako biragiddwa mu bujjuvu mu kitundu 16.

2. Omufuzi wa Data

Foodfy ye data controller avunaanyizibwa ku data yo ey’obuntu ekolebwa okuyita mu Platform, okuggyako nga kirambikiddwa bulala. Ku Foodfy for Work (Corporate Accounts), ekitongole ekiwandiisa kikola nga data controller ku data y’abakozi, ate Foodfy ekola nga data processor ku lwabwe.

Okubuuza ku kukuuma ebikwata ku bantu, oyinza okutuukirira Omukungu waffe avunaanyizibwa ku kukuuma amawulire ku:

Email: [email protected]
Postal Address: Foodfy, Omukungu avunaanyizibwa ku kukuuma amawulire, afunibwa nga osabye ng’oyita ku [email protected]

3. Amawulire ge Tukung’aanya

We collect different categories of personal data depending on how you interact with the Platform and which services you use.

3.1 Abakozesa Bonna

Amawulire ku Akawunti: Amannya mu bujjuvu, endagiriro ya email, ennamba y’essimu, olunaku lw’amazaalibwa, ekifaananyi kya profile, ne password encrypted.
Data y’okukakasa: Ebiwandiiko by'okuyingira, ebyama by'okukakasa ensonga bbiri ne koodi z'okuzzaawo, obubonero bwa API, n'ebimanyisa olutuula.
Ebyuma n’Eby’Obukugu: Ekika ky’ekyuma, enkola y’emirimu n’enkyusa, ekika kya browser n’enkyusa, okusalawo ku screen, ebimanyisa ebyuma eby’enjawulo, amawulire agakwata ku mutimbagano gw’essimu, endagiriro ya IP, n’obubonero bw’okumanyisa okusika (Expo tokens).
Usage Data: Mpapula ezikyaliddwa, ebikozesebwa, okubuuza okunoonya, enkola z’okunyiga, amakubo g’okutambulira, ebbanga ly’olutuula, obubonero bw’ebiseera, URL ezijuliza, n’ebibaddewo mu nkolagana.
Ebikwata ku kifo: Ekifo ekibalirirwamu ekiggiddwa mu ndagiriro ya IP. Nga olina olukusa lwo olw’olwatu, ekifo ekituufu ekya GPS w’oyinza okutuusa, okuzuula bizinensi okumpi, n’ebintu ebisinziira ku kifo.
Ebikwata ku mpuliziganya: Obubaka obuweerezeddwa okuyita mu Platform, enkolagana y’okuyamba bakasitoma, ebiteeso, n’okuddamu mu kunoonyereza.

3.2 Bakasitoma

Data y'okulagira: Ebintu ebiragiddwa, ebyafaayo by’okulagira, endagiriro z’okutuusa (omuli erinnya ly’ekizimbe, oluguudo, omuzigo, wansi, koodi y’okuyingira, n’ebiragiro by’okutuusa), by’oyagala okulagira, ebyetaago by’emmere ey’enjawulo, n’ensibuko y’okulagira (web, app, kiosk, QR, WhatsApp, enteekateeka y’emmere).
Data y’okusasula: Ekika ky’enkola y’okusasula, endagiriro y’okusasula, ssente z’okutunda, n’ebyafaayo by’okutunda. Ennamba za kaadi z’okusasula mu bujjuvu zikolebwa ekyuma kyaffe eky’okusasula ekigoberera PCI DSS (Stripe) era teziterekebwako ku seeva za Foodfy.
Ekitabo ky’Endagiriro: Saved delivery addresses including structured address components, GPS coordinates, Google Place IDs, and formatted addresses.
Ebintu by’oyagala: Bizinensi z’oyagala ennyo, ebintu ebiterekeddwa, emmere gy’oyagala, olulimi n’ensengeka y’ensimbi.
Reviews and Ratings: Product reviews, business ratings, delivery ratings, photos, and comments.

3.3 Abakolagana ne bizinensi

Amawulire agakwata ku bizinensi: Erinnya lya bizinensi mu mateeka, erinnya ly’obusuubuzi, ekitundu ekitono, ekimanyisa edduuka ly’olukale, ekika kya bizinensi (eky’okulya, eky’okulya, edduuka ly’eddagala, ebimuli, eby’amaguzi, omugabi, ekika), endagiriro entuufu, ennamba y’essimu, email, ne URL y’omukutu.
Ebikwata ku mateeka n’ebyensimbi: Tax identification name and number, legal entity type, banking details for payouts, and business registration documents.
Data y’emirimu: Ebintu ebiri mu menu, katalogu y’ebintu, emiwendo, emitendera gy’ebintu, essaawa z’okukola, ebiseera by’okuteekateeka, zoni z’okutuusa, n’ensengeka y’empeereza.
Ebikwata ku nkolagana ne bakasitoma: CRM profiles omuli emirundi bakasitoma okulagira, omugatte gw’ensaasaanya, obubonero bwa RFM (Recency, Frequency, Monetary), omutendera gw’obulamu, omutendera gw’obwesigwa, embeera y’okulonda okutunda, olulimi lw’ayagala, tags, n’ebiwandiiko.
Data y’abakozi: Staff member names, roles, employee codes, departments, designations, employment type, contact information, emergency contacts, banking details, identity documents, and HR records when using the People and HR feature.
Third-Party Integrations: Google Place ID, Google rating, social media profiles (WhatsApp, Facebook), ne data ewanyisiganyizibwa n’empeereza ezigatta (software y’okubala ebitabo, emikutu gy’okutuusa ebintu).
Ebikwata ku Franchise: Franchise brand association, outlet codes, ensengeka z’ebifo ebingi, n’okwekenneenya ku ddaala ly’ekibinja.

3.4 Abakolagana n’okutuusa ebintu

Okukakasa Endagamuntu: Ebbaluwa eziweebwa gavumenti, pamiti y’okuvuga mmotoka, ebbaluwa y’emmotoka, n’obukakafu bwa yinsuwa.
Real-Time Location: GPS coordinates ezitereezeddwa mu kiseera ky’okutuusa ebintu ebikola olw’okulondoola order, okulongoosa ekkubo, n’ebigendererwa by’obukuumi.
Ebikwata ku nkola y’emirimu: Omuwendo gwa order eziwedde, order ezigaanibwa, ebiseera by’okutuusa, ebipimo ebifunibwa, n’ebyafaayo by’enfuna.
Ebikwata ku kutuusa ennyonyi ezitali za bulijjo (Dron).: Ku bakolagana n’okutuusa ebintu abasobola okukozesa ennyonyi ezitali za bulijjo: embeera y’obusobozi bwa drone, ekika ky’omuddusi, ebibalo by’okutuusa, omulimu gwa DronePort, n’ebiwandiiko ebikwata ku nkola ya drone.

3.5 Abakolagana mu bitundu

Ebitundu Ebiddukanyizibwa: Omutendera gw’ekitundu oguweereddwa (Ekitundu, Ensi, Essaza, Ekibuga, Ekitundu), ebiraga ekitundu, n’obunene bw’ebitundu.
Ebipimo by’emirimu: Emiwendo gy’okuyingira mu bizinensi, ensimbi eziyingira, obubonero bw’okumatizibwa kw’abakozi, n’ebipimo by’okukula kw’ebitundu.
Data y’okukozesa: Territory applicant profile information submitted during the application and onboarding process.

3.6 Abakozesa Akawunti z’Ebitongole (Foodfy for Work) .

Ebikwata ku kitongole: Erinnya lya kkampuni mu mateeka, ekika ky’ekitongole ekiri mu mateeka, ennamba ya layisinsi y’obusuubuzi, ennamba y’omusolo, endagiriro ewandiisiddwa, ebikwata ku kukwatagana n’okusasula ssente, n’akabonero.
Data y’abakozi: Erinnya ly’omukozi, email, omulimu (admin/manager/employee), ekitongole, ekifo eky’omuwendo, ennamba y’omukozi, bbalansi ya waleti, ebyafaayo by’okutunda waleti, n’embeera y’omulimu.

3.7 Bamusigansimbi

Ebikwata ku Bamusigansimbi: Embeera y’okukkirizibwa, by’oyagala okuteeka ssente mu bizinensi, ebiwandiiko ebikakasa endagamuntu, n’ebyafaayo by’empuliziganya.
Omulimu gw’okusiga ensimbi: Ebintu ebikwata ku nsimbi, okwetaba mu ddiiru, ssente z’okusiga ensimbi, n’ebbaluwa ezikwatagana nabyo.

3.8 Abakozesa NutriLife

NutriLife ekuŋŋaanya ebikwata ku bulamu ebikulu n’ebikwata ku bulamu bw’omuntu. Laba Ekitundu 9 okumanya ebisingawo.

3.9 Amawulire okuva mu bantu ab’okusatu

Social media platforms when you sign in using social login (Google, Facebook, Apple).
Abakola ku nsasula n’ebitongole by’ebyensimbi okukakasa emirimu n’okuziyiza emivuyo.
Public business directories and government registries for business verification and directory building.
Open Food Facts n’ebifo ebirala ebikwata ku biriisa okusobola okufuna ebikwata ku biriisa by’ebintu.
Third-party delivery platforms (Uber Eats, Deliveroo, Talabat, Keeta, Careem) for integrated order management.
Google Maps and Places API ku kifo, okukola maapu, ne data y'endagiriro.
Abakolagana mu kwekenneenya n’okulanga okwekenneenya entambula y’emikutu gy’empuliziganya n’okupima kampeyini.

4. Omusingi gw’amateeka ogw’okukola ku nsonga

We process your personal data on the following legal bases, as applicable under the General Data Protection Regulation (GDPR) and similar frameworks:

Enkola y’Endagaano: Processing necessary to fulfill our contractual obligations to you, including account creation, order processing, payment handling, delivery coordination, and provision of Platform features you have subscribed to or requested.
Olukusa: Processing based on your freely given, specific, informed, and unambiguous consent. This applies to: precise GPS location tracking, NutriLife health and biometric data collection (special category data), marketing communications and promotional emails, non-essential cookies and tracking technologies, and AI-powered photo analysis of meals.
Amagoba Amatuufu: Processing necessary for our legitimate business interests, provided these interests are not overridden by your fundamental rights and freedoms. This includes: Platform security and fraud prevention, analytics and service improvement, personalized search results and recommendations (non-AI profiling), customer support and communication, and enforcement of our Terms of Service.
Obuvunaanyizibwa mu Mateeka: Processing necessary to comply with applicable legal requirements, including tax and accounting regulations, anti-money laundering (AML) and know-your-customer (KYC) requirements, food safety and public health regulations, data retention mandated by law, and responses to lawful government or regulatory requests.
Vital Interest: Mu mbeera ez’enjawulo, okulongoosa okwetaagisa okukuuma omuntu by’ayagala ennyo, gamba ng’embeera ez’amangu ezirimu alergy y’emmere, ebizibu by’obukuumi, oba embeera ez’amangu ez’ebyobulamu by’abantu bonna.

5. Engeri gye Tukozesaamu Amawulire Go

We use the personal data we collect for the following purposes:

5.1 Emirimu gya Pulatifoomu Enkulu

Provide, maintain, operate, and improve the Platform and all its features and services.
Process and fulfill orders, payments, refunds, and deliveries.
Tonda, okukakasa, n'okuddukanya akawunti z'abakozesa mu bika by'abakozesa byonna.
Ssobozesa okulondoola order mu kiseera ekituufu, okukwasaganya okutuusa, n'okusindika ddereeva/drone.
Process Business Partner payouts and financial reconciliation.
Dukanya okuwandiika kwa Foodfy Gold, emigaso, n’okusasula ssente.
Okuddukanya waleti z’ekitongole kya Foodfy for Work, engabanya, n’okulondoola ensaasaanya.

5.2 Empuliziganya

Send transactional communications including order confirmations, delivery updates, payment receipts, and account notifications.
Provide customer support and respond to inquiries through all channels (email, in-app, WhatsApp, SMS).
With your consent, send promotional communications, marketing offers, and personalized recommendations.

5.3 Okukola omuntu ku muntu ne AI

Teekawo obumanyirivu bwo ng’oyita mu bivudde mu kunoonyereza ebikozesa AI, okuteesa ku bizinensi, n’okuteesa ku bikozesebwa.
Provide Business Partners with AI-powered tools including menu optimization, demand forecasting, automated marketing content generation, and customer analytics.
Power NutriLife features including AI meal photo analysis, nutritional calculation, and personalized dietary guidance.
Ssobozesa AI chatbots n'okuwagira bakasitoma mu ngeri ey'obwengula.

5.4 Obukuumi, Obukuumi, n’Okugoberera

Okuzuula, okunoonyereza, n’okuziyiza obufere, okukozesa obubi, okuyingira mu ngeri etakkirizibwa, n’ebikolwa ebirala ebimenya amateeka oba eby’obulabe.
Verify the identity of Business Partners, Delivery Partners, Territory Partners, and Investors.
Goberera obuvunaanyizibwa bw’amateeka obukola, ebisaanyizo by’omusolo, n’ebiragiro ebikwata ku mateeka.
Okussa mu nkola Ebiragiro byaffe eby’Empeereza n’endagaano endala.

5.5 Okwekenenya n’okulongoosa

Kola okwekenneenya okugatta n’okutamanyiddwa mannya okutegeera enkola y’okukozesa n’okulongoosa ebikozesebwa mu Pulatifoomu.
Kola okugezesa A/B n’okunoonyereza ku bumanyirivu bw’abakozesa.
Train and improve AI and machine learning models using anonymized and aggregated data.
Okukola lipoota z’obukessi bwa bizinensi n’okutegeera akatale.

6. Engeri gye Tugabana Amawulire Go

We share your personal data only as necessary to operate the Platform and provide our services. We do not sell your personal data to third parties.

6.1 N’Abakozesa Omukutu Abalala

Abakolagana ne bizinensi: When you place an order, we share your name, delivery address, phone number, and order details with the relevant Business Partner to fulfill your order. Business Partners on Foodfy retain full ownership of their customer data and can export it at any time.
Abakolagana n'okutuusa ebintu: We share your delivery address, order pickup location, and necessary contact information with Delivery Partners to complete deliveries. Delivery Partner access to your data is limited to what is necessary for the current delivery.
Bakasitoma: Amawulire agakwata ku Mukwanaganya wa Bizinensi (erinnya, endagiriro, ebipimo, menu, essaawa z’okukola) galagibwa mu lujjudde ku Mukutu okusobozesa okuzuula n’okulagira.

6.2 N’Abagaba Empeereza

We engage trusted third-party service providers who process data on our behalf under strict data processing agreements:

Stripe: Enkola y’okusasula, okusasula ssente z’okuwandiika, n’okuzuula emivuyo.
Ebire ebifuumuuka: Okutuusa ebirimu, okukuuma DDoS, ne firewall y'enkola ya web.
Anthropic ne OpenAI: AI ne ebyuma okuyiga model inference for Platform AI ebifaananyi. Data esindikibwa eri abagaba AI ekolebwa wansi w’ebiragiro byabwe eby’okukola data mu kitongole era tekozesebwa kutendeka models zaabwe eza bulijjo.
Deepgram (Deepgram) nga bwe kiri: Speech-to-text processing for voice-enabled features.
Twilio: SMS delivery and voice communication services.
Google: Maapu, Ebifo API, okwekenneenya, n'empeereza y'okulanga.
Meta: Enzirukanya ya kampeyini z’okulanga n’okulondoola okukyusa.
Abagaba Ebikozesebwa mu Kire: Server hosting, data storage, and computing services.

6.3 Nga tulina enkola z’okutuusa ebintu ez’abantu ab’okusatu

When Business Partners use delivery platform integrations (Uber Eats, Deliveroo, Talabat, Keeta, Careem, and others), order data and necessary operational information is exchanged between the Platform and these third-party services to enable cross-platform order management. This sharing is initiated by the Business Partner and governed by the terms of each delivery platform.

6.4 Nga tulina okugatta kw’okubala ebitabo

When Business Partners connect accounting software (Xero, QuickBooks), financial transaction data, invoices, and business records are synchronized as configured by the Business Partner.

6.5 Ku lw’ebigendererwa by’amateeka n’okulungamya

When required by applicable law, regulation, legal process, subpoena, court order, or enforceable governmental request.
To enforce our Terms of Service and other agreements.
To protect the rights, property, safety, or security of Foodfy, our Users, or the public.
To detect, prevent, or address fraud, security, or technical issues.

6.6 Okukyusakyusa mu bizinensi

Mu bikwatagana n’okugatta, okugula, okuddamu okutegeka, okugwa, okutunda eby’obugagga, oba okukola emirimu egy’engeri eyo egy’ekitongole, ebikwata ku muntu wo biyinza okukyusibwa ne biweebwa ekitongole ekigugula. Tujja kuwa ekiwandiiko nga ebikwata ku muntu wo tebinnaba kugoberera nkola ya njawulo ey’eby’ekyama.

6.7 Nga Okkirizza

We may share your information for purposes not described in this Privacy Policy with your explicit consent.

7. Okukuuma Amawulire

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, provide our services, and comply with legal obligations. Specific retention periods include:

Data ya Akawunti ekola: Retained for the duration of your account plus 30 days after account deletion request to allow for recovery.
Ebiwandiiko by’okulagira n’okukolagana: Retained for a minimum of 7 years to comply with tax, accounting, and financial regulations in applicable jurisdictions.
Ebiwandiiko by’okusasula: Retained as required by PCI DSS standards and financial regulations, typically 7 years.
Data y’omukwanaganya wa bizinensi: Retained for the duration of the business relationship plus the legally required retention period for business records.
Ebikwata ku bulamu bwa NutriLife: Retained while your NutriLife profile is active. Upon deletion request, health data is permanently deleted within 30 days, except where retention is required by law.
Ebikwata ku kuwandiika kwa Foodfy Gold: Retained for the duration of the subscription plus 3 years for billing dispute resolution.
Ebikwata ku bakozi ku akawunti y’ekitongole: Retained for the duration of the employee enrollment plus 1 year after removal from the Corporate Account.
Ebiwandiiko by’Empuliziganya: Enkolagana y’okuwagira bakasitoma ekuumibwa okumala emyaka 3 okukakasa omutindo n’okugonjoola enkaayana.
Ebikwata ku kwekenneenya: Aggregated and anonymized analytics data eyinza okukuumibwa ekiseera ekitali kigere kubanga temanyi bantu ssekinnoomu.

When personal data is no longer needed and no legal obligation requires its retention, we securely delete or irreversibly anonymize it using industry-standard methods.

8. AI n’okusalawo mu ngeri ey’obwengula

Foodfy ekozesa amagezi ag’ekikugu n’okukola mu ngeri ey’obwengula mu bikozesebwa bya Platform ebiwerako. Tuli beetegefu okubeera obwerufu ku ngeri tekinologiya ono gy’akola ku data yo.

8.1 Engeri AI gy’ekola ku Data Yo

Ebiteeso Ebikwata ku Muntu: Ebikozesebwa bya AI byekenneenya ebyafaayo by’okulagira kwo, enneeyisa yo ey’okulambula, ekifo, n’ebyo by’oyagala okuteesa ku bizinensi, ebintu, n’ebiweebwayo. Enkola eno yeesigamiziddwa ku magoba amatuufu.
Search Ranking: Search results are ranked using algorithms that consider relevance, distance, popularity, ratings, and personalization signals.
Okuteebereza obwetaavu: Ku Business Partners, AI yeekenneenya ebikwata ku ndagiriro z’ebyafaayo, enkola ya sizoni, ebibaddewo mu kitundu, n’ebikwata ku mbeera y’obudde okulagula obwetaavu. Kino kikozesa data ya bizinensi ekuŋŋaanyiziddwa.
Okulongoosa mu Menyu: AI ekuwa amagezi ku nnongoosereza mu miwendo n’okukyusakyusa mu menu okusinziira ku data y’okutunda, okwekenneenya abavuganya, n’ebyo bakasitoma bye baagala. Okusalawo okusembayo bulijjo kukolebwa Omukwanaganya wa Bizinensi.
Okuzuula emivuyo: Enkola ez’obwengula zeekenneenya enkola y’okutunda, amawulire g’ebyuma, n’obubonero bw’enneeyisa okuzuula emirimu egiyinza okuba egy’obufere. Enkolagana eziteekeddwako bendera ziyinza okwekenneenyezebwa abeekenneenya abantu.
NutriLife AI y’obulamu: AI yeekenneenya ebifaananyi by’emmere okubalirira ebiriisa era n’ekola ebiteeso by’emmere ebikukwatako okusinziira ku bulamu bwo. Laba Ekitundu 9 okumanya ebisingawo.
Okutunda mu ngeri ey’obwengula: AI ekola ebirimu mu kutunda, kampeyini za email, n’ebiweebwayo eby’okutumbula eri Business Partners okusinziira ku kugabanya bakasitoma n’ebikwata ku nneeyisa.

8.2 Eddembe lyo erikwata ku kusalawo mu ngeri ey’otoma

Under applicable law (including GDPR Article 22), you have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. Where such automated decisions are made:

You have the right to obtain human intervention and review of the decision.
You have the right to express your point of view and contest the decision.
You may request an explanation of the logic involved in the automated decision.

To exercise these rights, contact us at [email protected].

8.3 Obukuumi bwa AI Data

Data esindikibwa eri abagaba AI ab’ekika eky’okusatu (Anthropic, OpenAI) ekolebwa wansi w’endagaano z’okukola ku data z’ebitongole. Data yo tekozesebwa kutendeka bikolwa byabwe ebya AI eby’ekigendererwa ekya bulijjo.
Okutendekebwa mu nkola ya AI okukolebwa Foodfy kukozesa data etamanyiddwa mannya n’ekuŋŋaanyiziddwa nga temanyi bakozesa ssekinnoomu.
Ebifulumizibwa mu AI biba bya buyinza era biragiddwa ng’ebiteeso oba okubalirira, so si kusalawo okukakafu.

9. Ebikwata ku bulamu n’ebikwata ku bulamu (NutriLife) .

NutriLife ekola ku bikwata ku bulamu ebikulu n’ebikwata ku bulamu (biometric data) ebyetaagisa obukuumi obw’enjawulo wansi w’amateeka agakola ku by’ekyama. Ekitundu kino kiwa ebikwata ku ngeri gye tukwatamu data eno mu bujjuvu.

9.1 Ebika by’Ebikwata ku Byobulamu Ebikung’aanyiziddwa

With your explicit consent, NutriLife may collect and process the following categories of health data:

Ebipimo by’Omubiri: Obuzito bw’omubiri, obuwanvu, ebitundu by’amasavu mu mubiri, okwetooloola ekiwato, okwetooloola ekisambi, n’omuwendo gw’omubiri (BMI).
Vital Signs: Omuwendo gwa glucose mu musaayi, okusoma kwa puleesa, n’okukuba kw’omutima.
Ebiraga engeri y’obulamu: Sleep duration, hydration levels, daily step count, energy levels, stress levels, mood, and digestive health indicators.
Amawulire agakwata ku mmere: Ebiwandiiko mu diary y’emmere, ebifaananyi by’emmere, kalori n’ebiriisa ebinene (protein, carbohydrates, amasavu, fiber, ssukaali, sodium), ebiriisa ebitonotono (vitamin A okutuuka ku B12, calcium, iron, potassium, n’ebirala), ekika ky’emmere, ne alergy y’emmere.
Ebikwata ku bulamu: Olunaku lw’okuzaalibwa, ekikula ky’omuntu, omutindo gw’emirimu, ebiruubirirwa by’obulamu (okugejja, okweyongera, okulabirira), obuzito obugendereddwamu, embeera z’obujjanjabi, enkozesa y’ekirungo ekigatta, olubuto oba embeera y’okuyonsa.
Ebiwandiiko by’okwekenneenya AI: Ebifaananyi by’emmere ebyekenenyeddwa AI, obubonero obw’obwesige, n’okubalirira kw’emmere okuva mu AI.

9.2 Omusingi gw’Amateeka n’Okukkiriza

Ebikwata ku bulamu n’ebikwata ku bulamu (biometric data) bigabanyizibwa mu bika eby’enjawulo wansi wa GDPR (Ennyingo 9) n’amateeka ageenkanankana mu nsi yonna. Tukola ku data eno yokka nga tusinziira ku kukkiriza kwo okw’olwatu, kw’owa mu kiseera ky’okuyingira mu NutriLife. Oyinza okuggyayo okukkiriza kwo ekiseera kyonna ng’olemesa NutriLife mu nteekateeka za akawunti yo, ekijja okuvaamu okusazaamu data yo ey’ebyobulamu mu nnaku 30.

9.3 Okukoma ku kigendererwa

Your NutriLife health data is used strictly for the following purposes:

Okubala omuwendo gwo ogw’enkyukakyuka mu mubiri (BMR), omugatte gw’amaanyi g’osaasaanya buli lunaku (TDEE), n’ebigendererwa bya kalori n’ebiriisa ebinene ebikukwatako.
Tracking your food diary entries and nutritional intake over time.
Providing AI-powered dietary suggestions and meal plan recommendations.
Okwolesa emitendera gy‟ebyobulamu n‟okukulaakulana okutuuka ku biruubirirwa byo ebiragiddwa.

9.4 Okukuuma Amawulire mu ngeri Enkakali

Ebikwata ku bulamu bwa NutriLife bikuumibwa nga biwummudde era nga biyita mu kuyita nga tukozesa ensirifu ya AES-256 ne TLS 1.3.
Data y’ebyobulamu eterekebwa okwawukana ku data ya Platform eya bulijjo nga waliwo n’okufuga okuyingira okw’enjawulo.
Ebikwata ku bulamu bwa NutriLife TEBIGABANA NA kkampuni za yinsuwa, abakozesa, abalanga, oba omuntu yenna ow’okusatu olw’ebigendererwa ebitali bikwatagana na kuwa mpeereza ya NutriLife.
Data y’ebyobulamu TEKOZESEBWAKO kulanga kutunuulira oba okuguzibwa abantu ab’okusatu.
Okufuna ebikwata ku bulamu mu Foodfy kukoma ku bakozi n’enkola ebikulu ku musingi omukakali ogw’obwetaavu bw’okumanya.

10. Ebikwata ku kuwandiika kwa Foodfy Gold

When you subscribe to Foodfy Gold, we process additional data related to your membership:

Subscription Data: Ekika ky’enteekateeka, embeera y’okuwandiika (ekola, egezeseddwa, eyimiridde, esaziddwamu, eggwaako), ennaku z’okutandika n’okuggwaako, ennaku z’ekiseera ky’okugezesa, n’ennaku z’okuzza obuggya.
Data y’okusasula: Stripe customer ID, Stripe subscription ID, payment method (last four digits and card type only), and billing history. Full card details are stored exclusively by Stripe.
Enkozesa y’emigaso: Total orders placed with Gold benefits, delivery savings, discount savings, total calculated savings, and benefit redemption logs.

This data is processed to manage your subscription, apply benefits to eligible orders, calculate your savings, and provide you with subscription management features. Legal basis: performance of contract.

11. Akawunti y’ekitongole n’ebikwata ku bakozi

Ku Foodfy for Work (Corporate Accounts), obuvunaanyizibwa bw’okukola ku data bugabana:

11.1 Enkolagana y’Omufuzi wa Data

The enrolling organization (employer) acts as the data controller for employee personal data provided through the Corporate Account. Foodfy acts as a data processor, processing employee data solely as instructed by the employer and in accordance with the Foodfy for Work Data Processing Agreement.

11.2 Ebiwandiiko Ebikung’aanyiziddwa

Erinnya ly’omukozi, endagiriro ya email, n’omulimu mu Akawunti y’Ekitongole (admin, manager, omukozi).
Ekitongole, ekifo eky’omuwendo, ne nnamba y’omukozi nga bwe biweereddwa omukozesa.
Wallet balance, credit history, spending history, and refund records.
Ebyafaayo by’okulagira ebikoleddwa nga okozesa waleti y’ekitongole, omuli ebintu ebyalagirwa n’ensimbi.

11.3 Obuvunaanyizibwa bw’omukozesa

Abakozesa bavunaanyizibwa ku: (a) okuba n’omusingi mu mateeka okugabana ebikwata ku bakozi ne Foodfy; (b) okutegeeza abakozi ku nkola ya data nga bayita mu Platform; (c) okwanukula okusaba kw’eddembe ly’abakozi ku data ezikwata ku data efugibwa omukozesa; ne (d) okukakasa nti amateeka agakola ku mirimu n’okukuuma amawulire gagobererwa.

12. Ebikwata ku mirimu gy’okutuusa ennyonyi ezitali za bulijjo

When drone delivery services are used, the following additional data is processed:

Route and GPS Data: Amakubo g’ennyonyi za Drone, ebifo eby’okutambuza okuyita mu bifo bya DronePort, enkwatagana ya GPS y’okutuusa, n’ebiseera ebibalirirwamu okutuuka.
Data y’omukwanaganya w’okutuusa: Ku bakolagana n’okutuusa ebintu abasobola okukozesa ennyonyi ezitali za bulijjo: ekifo mu kiseera ekituufu mu kiseera ky’okutuusa ebintu ebikola, ebibalo by’okutuusa, n’ebiwandiiko ebikwata ku mirimu.
Ebikwata ku DronePort: Ebipimo by'okukozesa DronePort, enteekateeka z'okuddaabiriza, n'embeera y'emirimu.
Ebikwata ku Kutuusa Bakasitoma: Precise delivery coordinates required for safe and accurate drone landing, which may be more precise than standard address-based delivery.

Ebikwata ku kutuusa ennyonyi ezitali za bulijjo bikolebwa ku musingi gw’amateeka ku nkola y’endagaano era, we kiba kisoboka, okufaayo okutuufu mu kukuuma emirimu gy’okutuusa ebintu mu ngeri ey’obukuumi era ennungi. Data y’ekifo mu kiseera ekituufu ekya Delivery Partners ekolebwa mu kiseera kyokka eky’okutuusa ebintu.

13. Obukuumi bwa Data

Foodfy essa mu nkola enkola ez’ekikugu n’ez’ekitongole ezikulembedde mu makolero okukuuma ebikwata ku bantu bo:

13.1 Obukuumi obw’ekikugu

Okusiba data yonna mu kutambula nga tukozesa TLS 1.2+ (HTTPS ekakasibwa mu nkomerero zonna eza Platform).
Okusiba data enzibu nga owummudde nga okozesa ensirifu ya AES-256.
Web application firewall (WAF) and DDoS protection powered by Cloudflare.
Omukutu gw’okutuusa ebirimu (CDN) nga guliko edge caching okusobola okukola obulungi n’obukuumi.
Enkola y’okusasula egoberera PCI DSS ng’eyita mu Stripe, nga tewali kutereka nnamba za kaadi enzijuvu ku seeva za Foodfy.
Two-factor authentication (2FA) available for all accounts and mandatory for privileged accounts.
Okukakasa API nga tukozesa obubonero obukuumi nga buliko ekkomo ku muwendo n'okuzuula obubi.
Regular automated vulnerability scanning and penetration testing.

13.2 Obukuumi bw’ekitongole

Role-based access controls ensuring employees can only access data necessary for their function.
Enzimba ya data ey’abapangisa abangi nga erina okugabanya database ezikwata ku nsi, okukakasa nti data okuva mu bitundu eby’enjawulo eyawuddwamu mu ngeri entegeerekeka.
Endagaano z’okukola ku by’amawulire n’abagaba empeereza bonna ab’ekibiina eky’okusatu.
Regular security awareness training for all personnel with access to personal data.
Enkola z’okuddamu ku bibaddewo ne ttiimu y’ebyokwerinda eyeewaddeyo.
Enkola z’okukendeeza ku data: tukung’aanya data yokka eyeetaagisa olw’ekigendererwa ekiragiddwa.

While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage all users to take steps to protect their own accounts, including using strong, unique passwords and enabling two-factor authentication.

14. Okutambuza amawulire mu nsi yonna

Foodfy ekola mu mawanga 250+ ng’eyita mu bikozesebwa mu nsi yonna n’omukutu gwa Territory Partner. Ebikwata ku muntu wo biyinza okukyusibwa ne bikolebwa mu nsi endala ezitali nsi gy’obeera. Bwe tukyusa ebikwata ku muntu mu nsi yonna, tussa mu nkola enkola ezisaanidde okukakasa nti ebikwata ku muntu wo bisigala nga bikuumibwa:

Standard Contractual Clauses (SCCs): Ku kukyusa okuva mu EEA/Bungereza okudda mu mawanga agataliiko kusalawo kumala, tukozesa obuwaayiro bw’endagaano obw’omutindo obukkirizibwa akakiiko ka Bulaaya.
Endagaano z’okukola ku by’amawulire: Abagaba empeereza bonna ab’ekibiina eky’okusatu abakola ku bikwata ku muntu ku lwaffe basibibwa ku ndagaano enzijuvu ez’okukola ku bikwata ku bantu omuli obuvunaanyizibwa bw’okukuuma ebikwata ku bantu, ebyetaago by’obukuumi, n’obukuumi bw’okutambuza ebikwata ku bantu okuva ku nsalo.
Okugabana amawulire agakwata ku nsi: Enzimba yaffe ey’abapangisa abangi ekozesa ebitundu bya database ebikwata ku nsi, ekitegeeza nti data y’emirimu eterekebwa era n’ekolebwa mu kitundu ky’ensi oba okumpi n’ekitundu ky’Ekitundu ekikwatibwako, okukendeeza ku kukyusa okusala ensalo olw’emirimu gya buli lunaku.
Okusalawo ku bimala: Where available, we rely on adequacy decisions issued by relevant regulatory authorities.
Transfer Impact Assessments: We conduct transfer impact assessments for data transfers to countries without adequate data protection frameworks.

15. Eddembe lyo ery’ekyama

Okusinziira ku kifo ky’olimu, olina eddembe ery’enjawulo ku bikwata ku bikwata ku muntu wo. Foodfy yeewaddeyo okussa ekitiibwa mu ddembe lino eri abakozesa bonna mu nsi yonna:

15.1 Eddembe ly’ensi yonna

Regardless of your location, all Foodfy users may:

Okwetuusako: Request a copy of the personal data we hold about you in a structured, commonly used, machine-readable format.
Okutereeza: Request correction of inaccurate, incomplete, or outdated personal data. You can update most information directly through your account settings.
Okusazaamu: Request deletion of your personal data, subject to legitimate retention requirements (legal obligations, dispute resolution, fraud prevention).
Restriction: Request that we restrict the processing of your personal data in certain circumstances.
Okuwakanya: Wakanya enkola y’okukola ku bikwata ku muntu wo olw’ebigendererwa by’okutunda obutereevu. Tujja kugoberera okusaba kwonna okw’okwesalirawo mu bwangu.
Withdrawal of Consent: Where processing is based on consent, withdraw your consent at any time without affecting the lawfulness of prior processing.
Okusazaamu Akawunti: Request complete deletion of your account and associated personal data. Account deletion requests are processed within 30 days.

15.2 Engeri y’okukozesaamu eddembe lyo

You may exercise your rights by:

Okuyingira mu nteekateeka za akawunti yo okusobola okweddukanya data, okukyusa mu by’oyagala, n’okusazaamu akawunti.
Okuwandiikira omukungu waffe avunaanyizibwa ku kukuuma amawulire ku email ku [email protected] n’okusaba kwo.
Okuwandiika ku email [email protected] okumanya ebikwata ku byama mu bulambalamba.

We will verify your identity before processing requests and respond within the timeframe required by applicable law (typically 30 days, extendable by an additional 60 days for complex requests with prior notification to you).

16. Eddembe ly’eby’ekyama mu bitundu

The following supplemental provisions apply based on your location and the applicable data protection law:

16.1 Ekitundu ky’ebyenfuna bya Bulaaya ne Bungereza (GDPR / UK GDPR) .

Bw’oba osangibwa mu EEA oba Bungereza, olina eddembe lino ery’enjawulo wansi w’etteeka erifuga okukuuma amawulire mu bulambalamba:

Okutambuza Data: Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller.
Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection supervisory authority. A list of EEA supervisory authorities is available at ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
Okusalawo mu ngeri ey’obwengula: Right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects (GDPR Article 22). See Section 8.2.
Omukungu avunaanyizibwa ku kukuuma amawulire: DPO yaffe osobola okutuukirirwa ku [email protected] ku kubuuza kwonna okukwata ku GDPR.

16.2 California, Amerika (CCPA / CPRA) .

Bw’oba omutuuze w’e California, olina eddembe lino wammanga wansi w’etteeka lya California erikwata ku by’ekyama eri abakozesa (nga bwe lyakyusibwa mu tteeka ly’eddembe ly’ekyama erya California):

Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected, the sources of collection, the business purpose for collecting, and the categories of third parties with whom we share it.
Right to Delete: Request deletion of your personal information, subject to statutory exceptions.
Right to Correct: Request correction of inaccurate personal information.
Right to Opt Out of Sale or Sharing: Foodfy tetunda bikwata ku muntu wo. Tetugabana bikwata ku muntu olw’okulanga ku nneeyisa mu mbeera ezitali zimu nga tokkirizza.
Right to Limit Use of Sensitive Personal Information: Request limitation of the use and disclosure of sensitive personal information to what is necessary for the purposes specified.
Obutasosola: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

Mu myezi 12 egiyise, tetutunze bikwata ku muntu nga bwe kirambikiddwa CCPA/CPRA.

16.3 Brazil (LGPD) .

Bw’oba osangibwa mu Brazil, olina eddembe wansi wa Lei Geral de Protecao de Dados (LGPD), omuli eddembe: okukakasa okukola, okuyingira, okutereeza, obutamanyibwa mannya, okutambuza, okusazaamu amawulire agakoleddwa n’okukkiriza, amawulire agakwata ku kugabana, n’eddembe okusaba Autoridade Nacional de Protecao de Dados (ANPD).

16.4 Asia-Pacific (PDPA n’amateeka ageenkanankana) .

Bw’oba osangibwa mu bitundu ebirina amateeka agakwata ku kukuuma ebikwata ku muntu oba amateeka agafaananako bwe gatyo (nga mw’otwalidde Singapore, Thailand, n’amawanga amalala aga Asia-Pacific), olina eddembe okuyingira, okutereeza, okusazaamu, okukugira, n’okutambuza ebikwata ku muntu wo nga bwe kirambikiddwa mu mateeka g’ekitundu agakola. Tukola ku data yo nga tugoberera ebisaanyizo bya PDPA ebikola, omuli okufuna olukusa we kyetaagisa n’okuwa ekiwandiiko ekitegeerekeka obulungi ku mirimu gy’okukola ku data.

16.5 Obuvanjuba bwa Middle East ne North Africa

Ku bakozesa mu UAE, Saudi Arabia, n’ebitundu ebirala ebya MENA, tugoberera amateeka agakola ku kukuuma ebikwata ku bantu omuli UAE Federal Decree-Law on Personal Data Protection, Saudi Arabia Personal Data Protection Law, n’enkola z’ekitundu ezenkanankana. Kuno kw’ogatta ebyetaago by’okuteeka data mu kitundu we kiba kituufu.

16.6 Obuyinza obulala

Foodfy yeewaddeyo okugoberera amateeka agakwata ku kukuuma amawulire mu bitundu byonna gye tukolera. Singa ekitundu kyo kirina ebisaanyizo ebitongole eby’okukuuma ebikwata ku bantu ebitawandiikiddwa waggulu, tukusaba otuukirire [email protected] okumanya ebikwata ku ngeri gye tukuumamu eddembe lyo wansi w’amateeka g’ekitundu kyo.

17. Okutegeeza ku kumenya data

Singa wabaawo okumenya amateeka g’ebikwata ku muntu ekiyinza okuleeta akabi eri eddembe lyo n’eddembe lyo, Foodfy ejja:

Tegeeza ekitongole ekivunaanyizibwa ku kulondoola mu ssaawa 72 okuva lwe kitegedde ku kutyoboola, nga bwe kyetaagisa mu nnyingo ya GDPR 33 n’ebiragiro ebiringa ebyo mu bitundu ebirala.
Tegeeza abantu ssekinnoomu abakoseddwa awatali kulwawo nnyo ng’okumenya amateeka kwolekedde okuvaamu akabi ak’amaanyi eri eddembe lyabwe n’eddembe lyabwe, nga bwe kyetaagisa mu nnyingo 34 ya GDPR n’ebiragiro ebiringa ebyo.
Provide details of the nature of the breach, the categories and approximate number of data subjects and records affected, the likely consequences, and the measures taken or proposed to address the breach and mitigate its effects.
Wandiika okumenya kwonna okw’ebikwata ku muntu, omuli ensonga, ebivaamu, n’ebikolwa eby’okutereeza ebikoleddwa, okusinziira ku lijesita yaffe ey’okumenya amateeka ag’omunda.

Bw’oba olowooza nti data yo ebadde mu kabi, tuukirira mangu [email protected].

18. Abaana n’abaana abatanneetuuka

The Platform is not intended for use by individuals under the age of 18, or the age of digital consent in their jurisdiction (which may be lower, such as 16 in most EEA countries or 13 in the United States under COPPA). We do not knowingly collect personal information from children below the applicable age threshold.

Singa tukimanya nti mu butali bugenderevu tukung’aanyizza ebikwata ku mwana ali wansi w’emyaka egy’omugaso nga tetukkirizza muzadde oba omukuza, tujja kukola emitendera egy’amangu okusazaamu amawulire ago okuva ku nkola zaffe. Bw’oba olowooza nti tukung’aanyizza amawulire okuva ku mwana, tukusaba otuukirire mangu ku [email protected].

19. Enkolagana n’Empeereza z’Abantu ab’Okusatu

The Platform may contain links to third-party websites, applications, and services. This Privacy Policy does not apply to any third-party services, and Foodfy is not responsible for the privacy practices, content, or security of any third party. This includes Business Partner websites built using the Foodfy Website Builder, which may contain additional third-party integrations selected by the Business Partner.

We encourage you to review the privacy policy of every third-party service you interact with.

20. Enkyukakyuka mu Nkola Eno ey’Ebyama

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes:

We will update the "Last updated" date at the top of this page.
We will provide prominent notice on the Platform.
Ku nkyukakyuka mu bintu ebikosa ennyo engeri gye tukola ku data yo, tujja kukutegeeza ku email waakiri ng’enkyukakyuka tezinnaba kutandika kukola.
Where required by law, we will obtain your consent to material changes in data processing practices.

Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

21. Tukwasaganye

Bw’oba olina ekibuuzo kyonna, ekikweraliikiriza, oba ky’oyagala okusaba ku Nkola eno ey’Ebyama, ebikwata ku bantu bo, oba enkola yaffe ey’okukuuma ebikwata ku bantu, tukusaba otutuukirire ng’oyita mu mikutu gino wammanga:

Omukungu avunaanyizibwa ku kukuuma amawulire: [email protected]
Privacy Inquiries: [email protected]
Security Issues: [email protected]
Obuwagizi obw’awamu: [email protected]
Omukutu gwa yintaneeti: foodfy.ai

We are committed to resolving any complaints about our collection or use of your personal data. If you have a complaint, please contact us first. If we are unable to resolve your concern, you have the right to lodge a complaint with your local data protection supervisory authority.