Mfundo Zazinsinsi

1. Mawu Oyamba

Foodfy ("Company", "ife", "athu", "ife") adadzipereka kuteteza zinsinsi zanu komanso zinsinsi zanu. Mfundo Zazinsinsi izi zikufotokozera momwe timasonkhanitsira, kugwiritsa ntchito, kuulula, kusunga, ndi kuteteza deta yanu mukamalumikizana ndi nsanja ya Foodfy, kuphatikiza tsamba lathu la foodfy.ai, mafoni a m'manja, ma API, ma dashboards amalonda, ntchito za AI, maukonde otumizira ma drone, ndi ntchito zonse zokhudzana ndi izi (pamodzi, "Platform").

This Privacy Policy applies to all users of the Platform worldwide, including Customers, Business Partners, Delivery Partners, Territory Partners, Corporate Account administrators and employees, Investors, Influencers, NutriLife users, and visitors. By accessing or using the Platform, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

Foodfy imagwira ntchito m'maiko 250+. Malamulo enieni oteteza deta omwe ali ndi inu angasiyane malinga ndi komwe muli. Kumene malamulo akumaloko amapereka chitetezo chokulirapo kuposa Ndondomeko Yazinsinsi iyi, malamulo amderali amakhala. Zowonjezera zachigawo zafotokozedwa mu Gawo 16.

2. Data Controller

Foodfy ndiye woyang'anira deta yemwe ali ndi udindo pazosintha zanu zomwe zasinthidwa kudzera pa Platform, pokhapokha zitanenedwa. Kwa Foodfy for Work (Corporate Accounts), bungwe lolembetsa limakhala ngati woyang'anira data pazantchito zawo, ndipo Foodfy amakhala ngati processor ya data m'malo mwawo.

Pamafunso okhudzana ndi chitetezo cha data, mutha kulumikizana ndi Ofisala Woteteza Data pa:

Imelo: [email protected]
Adilesi Yapositi: Foodfy, Woyang'anira Chitetezo cha Data, akupezeka popempha kudzera [email protected]

3. Zomwe Timasonkhanitsa

We collect different categories of personal data depending on how you interact with the Platform and which services you use.

3.1 Ogwiritsa Ntchito Onse

Zambiri za Akaunti: Dzina lonse, imelo adilesi, nambala yafoni, tsiku lobadwa, chithunzithunzi chambiri, ndi mawu achinsinsi obisika.
Deta Yotsimikizika: Zidziwitso zolowera, zinsinsi zotsimikizika zazinthu ziwiri ndi ma code obwezeretsa, ma tokeni a API, ndi zozindikiritsa gawo.
Chipangizo ndi Technical Data: Mtundu wa chipangizo, makina ogwiritsira ntchito ndi mtundu, mtundu wa msakatuli ndi mtundu, mawonekedwe a skrini, zozindikiritsa zida zapadera, zambiri zamanetiweki a m'manja, adilesi ya IP, ndi zizindikiro zokankhira (ma Expo tokeni).
Usage Data: Masamba omwe apitidwa, zomwe zagwiritsidwa ntchito, mafunso osakira, kudina kachitidwe, njira zoyendera, nthawi yagawo, masitampu anthawi, ma URL olozera, ndi zochitika zina.
Deta Yamalo: Pafupifupi malo akuchokera ku adilesi ya IP. Ndi chilolezo chanu, malo olondola a GPS kuti atumizidwe, kupezeka kwabizinesi yapafupi, ndi zotengera komwe kuli.
Communication Data: Mauthenga otumizidwa kudzera mu Platform, kulumikizana ndi kasitomala, mayankho, ndi mayankho pa kafukufuku.

3.2 Makasitomala

Order Data: Zinthu zolamulidwa, mbiri yoyitanitsa, maadiresi operekera (kuphatikiza dzina lanyumba, msewu, nyumba, pansi, kachidindo kolowera, ndi malangizo obweretsera), zokonda zadongosolo, zakudya zapadera, ndi gwero la dongosolo (webusaiti, pulogalamu, kiosk, QR, WhatsApp, dongosolo lazakudya).
Malipiro Data: Njira yolipirira, adilesi yolipirira, ndalama zomwe zachitika, ndi mbiri yakale. Manambala a makadi olipira athunthu amakonzedwa ndi purosesa yathu yolipirira yogwirizana ndi PCI DSS (Stripe) ndipo samasungidwa pa seva za Foodfy.
Buku la Adilesi: Maadiresi otumizira osungidwa kuphatikiza ma adilesi osanjidwa, ma coordinates a GPS, ma ID a Google Place, ndi ma adilesi osankhidwa.
Zokonda: Mabizinesi omwe mumakonda, zinthu zosungidwa, zakudya zomwe mumakonda, chilankhulo komanso ndalama.
Ndemanga ndi Mavoti: Ndemanga zamalonda, mavoti abizinesi, mavoti obweretsa, zithunzi, ndi ndemanga.

3.3 Business Partners

Zambiri Zamalonda: Dzina lovomerezeka labizinesi, dzina lamalonda, subdomain, chizindikiritso cha sitolo ya anthu onse, mtundu wa bizinesi (malo odyera, golosale, sitolo yamankhwala, maluwa, ritelo, wogulitsa, mtundu), adilesi yakunyumba, nambala yafoni, imelo, ndi ulalo watsamba lawebusayiti.
Zazamalamulo ndi Zachuma: Tax identification name and number, legal entity type, banking details for payouts, and business registration documents.
Deta Yogwira Ntchito: Zinthu zamndandanda, mndandanda wazogulitsa, mitengo, kuchuluka kwazinthu, maola ogwiritsira ntchito, nthawi yokonzekera, madera otumizira, ndi masinthidwe a ntchito.
Zogwirizana ndi Makasitomala: Mbiri za CRM kuphatikiza kuchuluka kwa mayitanitsa amakasitomala, ndalama zonse, ziwerengero za RFM (Recency, Frequency, Monetary), gawo lozungulira moyo, gawo la kukhulupirika, malo osankha kutsatsa, chilankhulo chomwe mumakonda, ma tag, ndi zolemba.
Data Yantchito: Staff member names, roles, employee codes, departments, designations, employment type, contact information, emergency contacts, banking details, identity documents, and HR records when using the People and HR feature.
Third-Party Integrations: ID ya Google Place, rating ya Google, mbiri yapa TV (WhatsApp, Facebook), ndi data yosinthidwa ndi ntchito zophatikizika (mapulogalamu owerengera ndalama, nsanja zotumizira).
Franchise Data: Kugwirizana kwamtundu wa Franchise, ma code ogulitsa, masinthidwe amalo ambiri, ndi kusanthula kwamtundu.

3.4 Othandizira Othandizira

Kutsimikizira Identity: Chizindikiritso choperekedwa ndi boma, chilolezo choyendetsa galimoto, kulembetsa galimoto, ndi umboni wa inshuwaransi.
Malo a Nthawi Yeniyeni: Ma GPS amagwirizanitsa amasinthidwa panthawi yotumizidwa kuti atsatire madongosolo, kukhathamiritsa njira, ndi zolinga zachitetezo.
Zambiri Zochita: Chiwerengero cha maoda omalizidwa, maoda okanidwa, nthawi yobweretsera, mavoti omwe alandilidwa, ndi mbiri ya zopeza.
Drone Delivery Data: Kwa othandizana nawo operekera ma drone: kuthekera kwa drone, mtundu wothamanga, ziwerengero zobweretsera, ntchito ya DronePort, ndi zipika zogwirira ntchito za drone.

3.5 Territory Partners

Magawo Oyendetsedwa: Mulingo wa gawo loperekedwa (Chigawo, Dziko, Boma, Mzinda, Dera), zizindikiritso za madera, ndi kukula kwake.
Performance Metrics: Miyezo yamabizinesi, ndalama zomwe amapeza, ziwopsezo zokhutitsidwa ndi anzawo, ndi kukula kwa gawo.
Data Data: Territory applicant profile information submitted during the application and onboarding process.

3.6 Ogwiritsa Ntchito Akaunti Yamakampani (Foodfy for Work)

Data ya bungwe: Dzina lovomerezeka la kampani, mtundu wa bungwe lovomerezeka, nambala yachiphaso chamalonda, nambala yamisonkho, adilesi yolembetsedwa, zidziwitso zolipira, ndi logo.
Data Yantchito: Dzina lantchito, imelo, udindo (woyang'anira/woyang'anira/wogwira ntchito), dipatimenti, malo opangira ndalama, nambala yolozera antchito, chikwama chandalama, mbiri yakusinthana kwachikwama, ndi momwe amagwirira ntchito.

3.7 Otsatsa

Mbiri ya Investor: Mkhalidwe wovomerezeka, zokonda zandalama, zolemba zotsimikizira identity, ndi mbiri yolumikizirana.
Investment Ntchito: Zokonda pazamalonda, kutenga nawo gawo kwa malonda, ndalama zogulira, ndi makalata okhudzana nawo.

3.8 Ogwiritsa Ntchito NutriLife

NutriLife imasonkhanitsa deta yodziwika bwino yaumoyo ndi biometric. Onani Gawo 9 kuti mudziwe zambiri.

3.9 Zambiri kuchokera ku Gulu Lachitatu

Social media platforms when you sign in using social login (Google, Facebook, Apple).
Okonza malipiro ndi mabungwe azachuma kuti atsimikizire zochitika ndi kupewa chinyengo.
Zolemba zamabizinesi aboma ndi zolembera zaboma zotsimikizira bizinesi ndi kumanga ndandanda.
Tsegulani Food Facts ndi nkhokwe zina zazakudya zazakudya.
Third-party delivery platforms (Uber Eats, Deliveroo, Talabat, Keeta, Careem) for integrated order management.
Google Maps and Places API ya malo, mapu, ndi maadiresi.
Ma Analytics ndi othandizana nawo otsatsa pakuwunika kuchuluka kwa anthu pamasamba ndikuyesa kampeni.

4. Mwalamulo Maziko Processing

We process your personal data on the following legal bases, as applicable under the General Data Protection Regulation (GDPR) and similar frameworks:

Kuchita kwa Mgwirizano: Kukonza kofunikira kuti tikwaniritse zomwe tikufuna kuchita ndi inu, kuphatikiza kupanga akaunti, kukonza maoda, kasamalidwe kamalipiro, kugwirizanitsa zotumizira, ndikupereka mawonekedwe a Platform omwe mwalembetsa kapena kupempha.
Kuvomereza: Kukonzekera kutengera chilolezo chanu choperekedwa mwaulele, chachindunji, chodziwitsidwa, komanso chodziwika bwino. Izi zikugwiranso ntchito ku: kutsatira malo enieni a GPS, NutriLife thanzi ndi kusonkhanitsa deta ya biometric (deta yapadera yamagulu), mauthenga otsatsa malonda ndi maimelo otsatsa, makeke osafunikira ndi matekinoloje otsatirira, ndi kusanthula zithunzi za AI zoyendetsedwa ndi AI.
Chidwi Chovomerezeka: Kukonza kofunikira pazamalonda athu ovomerezeka, malinga ngati zokondazi sizikuphwanyidwa ndi ufulu wanu ndi kumasuka kwanu. Izi zikuphatikizapo: Chitetezo cha papulatifomu ndi kupewa chinyengo, kusanthula ndi kukonza ntchito, zotsatira zakusaka ndi zokonda zanu (zopanda mbiri ya AI), chithandizo chamakasitomala ndi kulumikizana, komanso kutsata Migwirizano Yantchito.
Udindo Walamulo: Kukonza kofunikira kuti zigwirizane ndi zofunikira zamalamulo, kuphatikizapo malamulo a msonkho ndi akawunti, anti-money laundering (AML) ndi know-your-customer (KYC) zofunika, chitetezo cha chakudya ndi malamulo aumoyo wa anthu, kasungidwe ka data kolamulidwa ndi lamulo, ndi mayankho ku zopempha zovomerezeka ndi boma kapena malamulo.
Vital Interest: Muzochitika zapadera, kukonza kofunikira kuti titeteze zinthu zofunika kwambiri za munthu, monga zochitika zadzidzidzi zomwe zimakhudzana ndi kusadya bwino, zochitika zachitetezo, kapena ngozi zadzidzidzi.

5. Mmene Timagwiritsira Ntchito Chidziwitso Chanu

We use the personal data we collect for the following purposes:

5.1 Ntchito za Platform

Perekani, sungani, gwiritsani ntchito, ndi kukonza Pulatifomu ndi mawonekedwe ake onse ndi ntchito zake.
Pangani ndi kukwaniritsa maoda, malipiro, kubweza ndalama, ndi kutumiza.
Pangani, tsimikizirani, ndi kukonza maakaunti a ogwiritsa ntchito amitundu yonse.
Yambitsani kutsata madongosolo munthawi yeniyeni, kulumikizana ndi kutumiza, ndi kutumiza kwa driver/drone.
Pangani malipiro a Business Partner ndi kuyanjanitsa ndalama.
Sinthani zolembetsa za Foodfy Gold, zopindulitsa, ndi kulipira.
Gwirani ntchito Foodfy for Work ma wallet amakampani, kugawa, ndikutsata ndalama.

5.2 Kulankhulana

Tumizani mauthenga okhudzana ndi zochitika kuphatikizapo zitsimikizo za maoda, zosintha zotumizira, malisiti olipira, ndi zidziwitso za akaunti.
Perekani chithandizo chamakasitomala ndikuyankha mafunso kudzera munjira zonse (imelo, in-app, WhatsApp, SMS).
With your consent, send promotional communications, marketing offers, and personalized recommendations.

5.3 Makonda ndi AI

Sinthani makonda anu pogwiritsa ntchito zotsatira zosaka zoyendetsedwa ndi AI, malingaliro abizinesi, ndi malingaliro azogulitsa.
Perekani Othandizana nawo Mabizinesi okhala ndi zida zoyendetsedwa ndi AI kuphatikiza kukhathamiritsa kwa menyu, kulosera kwazomwe akufuna, kupanga zotsatsa zokha, komanso kusanthula kwamakasitomala.
Mphamvu ya NutriLife imaphatikizapo kusanthula kwa chithunzi cha AI, kuwerengera zakudya, komanso kuwongolera zakudya zanu.
Yambitsani ma chatbots a AI ndi chithandizo chamakasitomala.

5.4 Chitetezo, Chitetezo, ndi Kutsata

Zindikirani, fufuzani, ndi kupewa zachinyengo, nkhanza, kupeza anthu mosaloledwa, ndi zinthu zina zoletsedwa kapena zovulaza.
Verify the identity of Business Partners, Delivery Partners, Territory Partners, and Investors.
Tsatirani zomwe zikuyenera kuchitika pazamalamulo, zofunikira zamisonkho, ndi zowongolera.
Tsatirani Migwirizano Yathu Yantchito ndi mapangano ena.

5.5 Analytics ndi Kupititsa patsogolo

Chitani ma analytics ophatikizika komanso osadziwika kuti mumvetsetse momwe amagwiritsidwira ntchito komanso kukonza mawonekedwe a Platform.
Chitani mayeso a A/B ndi kafukufuku wogwiritsa ntchito.
Train and improve AI and machine learning models using anonymized and aggregated data.
Pangani malipoti anzeru zamabizinesi ndi chidziwitso chamsika.

6. Momwe Timagawira Zambiri Zanu

We share your personal data only as necessary to operate the Platform and provide our services. We do not sell your personal data to third parties.

6.1 Ndi Ena Ogwiritsa Ntchito Papulatifomu

Business Partners: When you place an order, we share your name, delivery address, phone number, and order details with the relevant Business Partner to fulfill your order. Business Partners on Foodfy retain full ownership of their customer data and can export it at any time.
Delivery Partners: We share your delivery address, order pickup location, and necessary contact information with Delivery Partners to complete deliveries. Delivery Partner access to your data is limited to what is necessary for the current delivery.
Makasitomala: Zambiri za Business Partner (dzina, adilesi, mavoti, menyu, maola ogwiritsira ntchito) zimawonetsedwa poyera pa Platform kuti athe kuzindikira ndi kuyitanitsa.

6.2 Ndi Opereka Utumiki

We engage trusted third-party service providers who process data on our behalf under strict data processing agreements:

Stripe: Kukonza malipiro, kubweza zolembetsa, ndi kuzindikira zachinyengo.
Cloudflare: Kutumiza kwazinthu, chitetezo cha DDoS, ndi firewall ya intaneti.
Anthropic ndi OpenAI: AI ndi makina ophunzirira makina opangira mawonekedwe a Platform AI. Zomwe zimatumizidwa kwa opereka AI zimakonzedwa pansi pa mabizinesi awo opangira ma data ndipo sizigwiritsidwa ntchito pophunzitsa mitundu yawo wamba.
Deepgram: Speech-to-text processing for voice-enabled features.
Twilio: SMS delivery and voice communication services.
Google: Maps, Places API, analytics, ndi ntchito zotsatsa.
Meta: Kuwongolera kampeni yotsatsa ndikutsata kutembenuka.
Cloud Infrastructure Providers: Kusunga ma seva, kusunga deta, ndi ntchito zamakompyuta.

6.3 Ndi Ma Platform a Gulu Lachitatu

When Business Partners use delivery platform integrations (Uber Eats, Deliveroo, Talabat, Keeta, Careem, and others), order data and necessary operational information is exchanged between the Platform and these third-party services to enable cross-platform order management. This sharing is initiated by the Business Partner and governed by the terms of each delivery platform.

6.4 Ndi Zophatikiza Zowerengera

When Business Partners connect accounting software (Xero, QuickBooks), financial transaction data, invoices, and business records are synchronized as configured by the Business Partner.

6.5 Zolinga zamalamulo ndi zowongolera

When required by applicable law, regulation, legal process, subpoena, court order, or enforceable governmental request.
To enforce our Terms of Service and other agreements.
To protect the rights, property, safety, or security of Foodfy, our Users, or the public.
To detect, prevent, or address fraud, security, or technical issues.

6.6 Kusamutsa Bizinesi

Mogwirizana ndi kuphatikiza, kupeza, kukonzanso, kubweza ndalama, kugulitsa katundu, kapena kugulitsa zinthu zina zofananira zamakampani, zambiri zanu zitha kusamutsidwa ku bungwe lomwe likupeza. Tidzakudziwitsani zinsinsi zanu zisanakhale pansi pa mfundo zina zachinsinsi.

6.7 Ndi Chivomerezo Chanu

We may share your information for purposes not described in this Privacy Policy with your explicit consent.

7. Kusunga Deta

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, provide our services, and comply with legal obligations. Specific retention periods include:

Akaunti Yogwira Ntchito: Zimasungidwa nthawi yonse ya akaunti yanu kuphatikiza patatha masiku 30 mutapempha kuti akaunti ichotsedwe kuti mulole kuchira.
Ma Order ndi Transaction Record: Amasungidwa kwa zaka zosachepera 7 kuti atsatire malamulo amisonkho, akawunti, ndi azachuma m'malo omwe akugwira ntchito.
Malipiro Records: Zosungidwa monga zimafunidwa ndi miyezo ya PCI DSS ndi malamulo azachuma, nthawi zambiri zaka 7.
Business Partner Data: Zimasungidwa nthawi yonse yaubwenzi wabizinesi kuphatikizanso nthawi yosungira yofunikira mwalamulo pamarekodi abizinesi.
NutriLife Health Data: Kusungidwa pomwe mbiri yanu ya NutriLife ikugwira ntchito. Pempho likafufutidwa, deta yaumoyo imafufutidwa kwamuyaya mkati mwa masiku 30, kupatula ngati kusungidwa kumafunika ndi lamulo.
Foodfy Gold Subscription Data: Zasungidwa nthawi yonse yomwe mukulembetsa kuphatikiza zaka 3 pothetsa mikangano yolipira.
Data ya Ogwira Ntchito mu Akaunti Yakampani: Zimasungidwa nthawi yonse yomwe wogwira ntchito akulembetsa kuphatikizira chaka chimodzi atachotsedwa mu Akaunti Yakampani.
Zolemba Zolumikizana: Kulumikizana kwamakasitomala kumasungidwa kwa zaka 3 kuti athe kutsimikizira zabwino komanso kuthetsa mikangano.
Analytics Data: Zambiri zowunikira komanso zosadziwika bwino zitha kusungidwa mpaka kalekale chifukwa sizimazindikiritsa anthu.

When personal data is no longer needed and no legal obligation requires its retention, we securely delete or irreversibly anonymize it using industry-standard methods.

8. AI ndi Kupanga zisankho Zokha

Foodfy imagwiritsa ntchito luntha lochita kupanga komanso kukonza zokha pamitundu ingapo ya Platform. Ndife odzipereka kuti tiwonetsetse momwe matekinolojewa amapangira deta yanu.

8.1 Momwe AI Imasinthira Zambiri Zanu

Malingaliro Amakonda Anu: Mitundu ya AI imasanthula mbiri yanu yoyitanitsa, kusakatula kwanu, malo, ndi zomwe mumakonda kuti mulimbikitse mabizinesi, malonda, ndi zotsatsa. Kukonza uku kumatengera chidwi chovomerezeka.
Sakani Masanjidwe: Zotsatira zakusaka zimasankhidwa pogwiritsa ntchito ma aligorivimu omwe amaganizira za kufunikira, mtunda, kutchuka, mavoti, ndi ma siginecha amunthu.
Kufuna Forecast: Kwa Business Partners, AI imasanthula mbiri yakale, machitidwe a nyengo, zochitika zam'deralo, ndi zanyengo kuti athe kulosera zomwe zikufunika. Izi zimagwiritsa ntchito data yophatikizidwa.
Kukhathamiritsa kwa Menyu: AI ikuwonetsa kusintha kwamitengo ndikusintha menyu kutengera zomwe amagulitsa, kusanthula kwa omwe akupikisana nawo, komanso zomwe makasitomala amakonda. Zosankha zomaliza zimapangidwa nthawi zonse ndi Business Partner.
Kuzindikira Zachinyengo: Makina odzipangira okha amasanthula machitidwe amalonda, zambiri za chipangizocho, ndi zizindikiro zamakhalidwe kuti adziwe zomwe zitha kukhala zachinyengo. Zochita zokhala ndi mbendera zitha kuwunikiridwa ndi openda anthu.
NutriLife AI: AI imasanthula zithunzi zazakudya kuti iwonetsere zakudya zomwe zili ndi thanzi ndikupanga malingaliro anu okhudzana ndi thanzi lanu. Onani Gawo 9 kuti mumve zambiri.
Automated Marketing: AI imapanga zotsatsa, makampeni a imelo, ndi zotsatsa za Business Partners kutengera magawo amakasitomala ndi zomwe amachita.

8.2 Ufulu Wanu Wokhudza Zosankha Zokha

Under applicable law (including GDPR Article 22), you have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. Where such automated decisions are made:

You have the right to obtain human intervention and review of the decision.
You have the right to express your point of view and contest the decision.
You may request an explanation of the logic involved in the automated decision.

To exercise these rights, contact us at [email protected].

8.3 AI Data Chitetezo

Zomwe zimatumizidwa kwa opereka chithandizo chachitatu cha AI (Anthropic, OpenAI) zimakonzedwa pansi pa mapangano opangira mabizinesi. Zambiri zanu sizigwiritsidwa ntchito pophunzitsa mitundu yawo ya AI.
Maphunziro a AI opangidwa ndi Foodfy amagwiritsa ntchito deta yosadziwika komanso yophatikizika yomwe siyizindikiritsa ogwiritsa ntchito.
Zotsatira za AI ndizotheka ndipo zimaperekedwa ngati malingaliro kapena zongoyerekeza, osati zotsimikizika.

9. Zaumoyo ndi Biometric Data (NutriLife)

NutriLife imapanga data yokhudzana ndi thanzi komanso biometric yomwe imafuna chitetezo chapadera pansi pa malamulo achinsinsi. Gawoli likupereka zambiri za momwe timachitira ndi datayi.

9.1 Magawo a Zaumoyo Zomwe Zasonkhanitsidwa

With your explicit consent, NutriLife may collect and process the following categories of health data:

Miyeso Yathupi: Kulemera kwa thupi, kutalika, kuchuluka kwamafuta amthupi, kuzungulira m'chiuno, chiuno chozungulira, ndi index ya thupi (BMI).
Vital Signs: Kuchuluka kwa glucose m'magazi, kuthamanga kwa magazi, komanso kugunda kwa mtima.
Zizindikiro za Moyo Wanu: Sleep duration, hydration levels, daily step count, energy levels, stress levels, mood, and digestive health indicators.
Zambiri Zazakudya: Zolemba muzolemba zazakudya, zithunzi zazakudya, ma calorie ndi ma macronutrient (mapuloteni, chakudya, mafuta, fiber, shuga, sodium), ma micronutrient (mavitamini A mpaka B12, calcium, iron, potaziyamu, ndi ena), mtundu wazakudya, ndi ziwengo.
Mbiri Yaumoyo: Tsiku lobadwa, jenda, mulingo wa zochita, zolinga zaumoyo (kuchepetsa thupi, kuchulukitsa, kukonza), kulemera komwe mukufuna, matenda, kugwiritsa ntchito zowonjezera, kukhala ndi pakati kapena kuyamwitsa.
AI Analysis Data: Zithunzi zazakudya zowunikidwa ndi AI, kuchuluka kwa chidaliro, komanso kuyerekezera kwazakudya kopangidwa ndi AI.

9.2 Maziko Ovomerezeka ndi Kuvomereza

Zaumoyo ndi biometric data zimayikidwa mgulu lapadera pansi pa GDPR (Ndime 9) ndi malamulo ofanana padziko lonse lapansi. Timakonza izi malinga ndi chilolezo chanu, chomwe mumapereka mukamakwera NutriLife. Mutha kuchotsa chilolezo chanu nthawi iliyonse poletsa NutriLife muakaunti yanu, zomwe zingapangitse kuti deta yanu yathanzi ichotsedwe mkati mwa masiku 30.

9.3 Kuchepetsa Cholinga

Your NutriLife health data is used strictly for the following purposes:

Kuwerengera basal metabolic rate (BMR), ndalama zonse zomwe zimagwiritsidwa ntchito tsiku ndi tsiku (TDEE), ndi zokonda zanu za calorie ndi macronutrient.
Tracking your food diary entries and nutritional intake over time.
Kupereka malingaliro azakudya oyendetsedwa ndi AI komanso malingaliro adongosolo lazakudya.
Kuwonetsa zochitika zaumoyo ndikupita patsogolo ku zolinga zanu zomwe mwalemba.

9.4 Kutetezedwa Kwambiri kwa Data

Zambiri zathanzi za NutriLife zimabisidwa popuma komanso podutsa pogwiritsa ntchito kubisa kwa AES-256 ndi TLS 1.3.
Zambiri zathanzi zimasungidwa mosiyana ndi data ya Platform ndi zowongolera zowonjezera.
Zambiri zokhudzana ndi thanzi la NutriLife SAMAGAWANA ndi makampani a inshuwaransi, olemba anzawo ntchito, otsatsa, kapena wina aliyense pazifukwa zosagwirizana ndi kupereka chithandizo cha NutriLife.
Zaumoyo SAMAgwiritsidwa ntchito potsata kutsatsa kapena kugulitsidwa kwa ena.
Kupezeka kwa zidziwitso zathanzi mkati mwa Foodfy kumangopezeka kwa ogwira ntchito ofunikira ndi machitidwe pakufunika kodziwa.

10. Foodfy Gold Subscription Data

When you subscribe to Foodfy Gold, we process additional data related to your membership:

Subscription Data: Mtundu wa mapulani, kuchuluka kwa zolembetsa (zomwe zikugwira, kuyesa, kuyimitsidwa, kuzimitsa, kutha ntchito), masiku oyambira ndi omaliza, masiku anthawi yoyeserera, ndi masiku owonjezera.
Malipiro Data: Stripe customer ID, Stripe subscription ID, payment method (last four digits and card type only), and billing history. Full card details are stored exclusively by Stripe.
Pindulani Kugwiritsa Ntchito: Total orders placed with Gold benefits, delivery savings, discount savings, total calculated savings, and benefit redemption logs.

This data is processed to manage your subscription, apply benefits to eligible orders, calculate your savings, and provide you with subscription management features. Legal basis: performance of contract.

11. Akaunti ya Corporate ndi Deta ya Ogwira Ntchito

Kwa Foodfy for Work (Maakaunti Amakampani), maudindo okonza deta amagawidwa:

11.1 Ubale Wowongolera Data

The enrolling organization (employer) acts as the data controller for employee personal data provided through the Corporate Account. Foodfy acts as a data processor, processing employee data solely as instructed by the employer and in accordance with the Foodfy for Work Data Processing Agreement.

11.2 Deta Yosonkhanitsidwa

Dzina lantchito, imelo adilesi, ndi udindo mu Akaunti Yakampani (woyang'anira, manejala, wogwira ntchito).
Dipatimenti, malo opangira ndalama, ndi nambala yolozera antchito monga momwe amaperekera olemba ntchito.
Wallet balance, credit history, spending history, and refund records.
Mbiri yakale yopangidwa pogwiritsa ntchito chikwama chamakampani, kuphatikiza zinthu zomwe zidayitanidwa ndi ndalama.

11.3 Udindo wa Wolemba ntchito

Olemba ntchito ali ndi udindo: (a) kukhala ndi zifukwa zovomerezeka zogawana deta ya ogwira ntchito ndi Foodfy; (b) kudziwitsa antchito za kukonza deta kudzera pa Platform; (c) kuyankha zopempha za ufulu wa data wa ogwira ntchito zokhudzana ndi deta yoyendetsedwa ndi olemba ntchito; ndi (d) kuwonetsetsa kuti zikutsatira malamulo okhudzana ndi ntchito ndi chitetezo cha data.

12. Drone Delivery Operation Data Data

When drone delivery services are used, the following additional data is processed:

Njira ndi GPS Data: Njira zowulukira za Drone, malo otumizirana ma drone Port, kulumikizana kwa GPS, komanso nthawi yofikira.
Delivery Partner Data: Kwa othandizira operekera ma drone: malo enieni panthawi yobweretsera, ziwerengero zobweretsera, ndi zipika zogwirira ntchito.
DronePort Data: Ma metric ogwiritsira ntchito DronePort, ndandanda yokonza, ndi momwe amagwirira ntchito.
Delivery Delivery Data: Njira zotumizira zolondola zimafunikira kuti ndege itera motetezeka komanso yolondola, yomwe ingakhale yolondola kwambiri kuposa kutengera ma adilesi.

Deta yobweretsera ma Drone imakonzedwa motsatira malamulo oyendetsera mgwirizano ndipo, ngati kuli koyenera, chidwi chovomerezeka kuti chisungidwe bwino komanso moyenera. Delivery Partners ya nthawi yeniyeni imakonzedwa panthawi yotumiza.

13. Data Security

Foodfy imagwiritsa ntchito njira zaukadaulo, zotsogola zamabizinesi ndi mabungwe kuti muteteze zambiri zanu:

13.1 Chitetezo chaukadaulo

Kubisa kwa data yonse podutsa pogwiritsa ntchito TLS 1.2+ (HTTPS imayendetsedwa kumapeto kwa Platform).
Kubisa kwa data yovuta pakupuma pogwiritsa ntchito kubisa kwa AES-256.
Web application firewall (WAF) and DDoS protection powered by Cloudflare.
Network Delivery Network (CDN) yokhala ndi caching yam'mphepete kuti igwire ntchito ndi chitetezo.
PCI DSS-yogwirizana ndi kulipira kudzera pa Stripe, popanda kusungira manambala a makadi athunthu pa ma seva a Foodfy.
Two-factor authentication (2FA) available for all accounts and mandatory for privileged accounts.
Kutsimikizira kwa API pogwiritsa ntchito ma tokeni otetezedwa okhala ndi malire komanso kuzindikira nkhanza.
Kusanthula kokhazikika kwachiwopsezo ndikuyesa kulowa.

13.2 Chitetezo cha Gulu

Ulamuliro wotengera maudindo omwe amawonetsetsa kuti ogwira ntchito azitha kupeza zofunikira pa ntchito yawo.
Zomangamanga zamitundu yambiri zokhala ndi malo osungiramo zinthu zakale zadziko, kuwonetsetsa kuti deta yochokera m'malo osiyanasiyana imasiyanitsidwa bwino.
Mgwirizano wokonza deta ndi onse opereka chithandizo chachitatu.
Maphunziro odziwitsa zachitetezo pafupipafupi kwa ogwira ntchito onse omwe ali ndi mwayi wodziwa zambiri zamunthu.
Njira zoyankhira zochitika ndi gulu lodzipereka lachitetezo.
Mchitidwe wochepetsera deta: timangosonkhanitsa deta yofunikira pa cholinga chomwe tafotokoza.

While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage all users to take steps to protect their own accounts, including using strong, unique passwords and enabling two-factor authentication.

14. International Data Transfer

Foodfy imagwira ntchito m'maiko 250+ kudzera muzomangamanga zake zapadziko lonse lapansi ndi netiweki ya Territory Partner. Zambiri zanu zitha kutumizidwa ndikusinthidwa kumayiko ena osati dziko lanu. Tikamasamutsa zidziwitso zanu kumayiko ena, timakhala ndi chitetezo choyenera kuonetsetsa kuti deta yanu ikhala yotetezedwa:

Standard Contractual Clauses (SCCs): Posamutsa kuchokera ku EEA/UK kupita kumayiko opanda chigamulo chokwanira, timagwiritsa ntchito Malamulo Ovomerezeka a European Commission-approved Standard Contractual.
Mgwirizano Wokonza Data: Onse omwe amapereka chithandizo chachitatu m'malo mwathu amakhala ndi mapangano okonza deta omwe akuphatikizapo udindo woteteza deta, zofunikira zachitetezo, ndi zotetezedwa zosamutsira malire.
Kugawana Zambiri Zadziko Lonse: Zomangamanga zathu zokhala ndi anthu ambiri zimagwiritsa ntchito ma shards amtundu wa dziko, zomwe zikutanthauza kuti deta yogwira ntchito imasungidwa ndi kukonzedwa mkati kapena pafupi ndi dera la Territory yoyenera, kuchepetsa kusamutsidwa kumalire ndi ntchito za tsiku ndi tsiku.
Zosankha Zokwanira: Where available, we rely on adequacy decisions issued by relevant regulatory authorities.
Transfer Impact Assessments: We conduct transfer impact assessments for data transfers to countries without adequate data protection frameworks.

15. Ufulu Wanu Wazinsinsi

Kutengera komwe muli, muli ndi maufulu osiyanasiyana okhudzana ndi deta yanu. Foodfy yadzipereka kulemekeza maufuluwa kwa ogwiritsa ntchito onse padziko lonse lapansi:

15.1 Ufulu Wapadziko Lonse

Mosasamala komwe muli, ogwiritsa ntchito onse a Foodfy atha:

Kufikira: Funsani kopi yazinthu zanu zomwe tili nazo zokhudzana ndi inu m'njira zosanjidwa, zomwe zimagwiritsidwa ntchito nthawi zambiri, zowerengeka ndi makina.
Kuwongolera: Pemphani kuwongolera zomwe zili zolakwika, zosakwanira, kapena zachikale. Mutha kusintha zambiri mwachindunji kudzera muzokonda za akaunti yanu.
Kuchotsa: Pemphani kuti deta yanu ichotsedwe, malinga ndi zofunikira zosungirako zovomerezeka (zoyenera zamalamulo, kuthetsa mikangano, kupewa chinyengo).
Kuletsa: Pemphani kuti tikuletseni kukonzedwa kwa data yanu nthawi zina.
Kutsutsa: Kukana kukonzedwa kwa data yanu pazamalonda achindunji. Tidzatsatira zopempha zonse zotuluka msanga.
Withdrawal of Consent: Where processing is based on consent, withdraw your consent at any time without affecting the lawfulness of prior processing.
Kuchotsa Akaunti: Pemphani kufufutidwa kwathunthu kwa akaunti yanu ndi data yanu yogwirizana nayo. Zopempha zochotsa akaunti zimakonzedwa mkati mwa masiku 30.

15.2 Momwe Mungagwiritsire Ntchito Ufulu Wanu

You may exercise your rights by:

Kupeza zochunira muakaunti yanu pakuwongolera deta yodzichitira nokha, zosintha zomwe mumakonda, ndi kuchotsa akaunti.
Kutumiza imelo kwa Ofesi Woteteza Data ku [email protected] ndi pempho lanu.
Kutumiza imelo [email protected] pazofunsa zachinsinsi.

We will verify your identity before processing requests and respond within the timeframe required by applicable law (typically 30 days, extendable by an additional 60 days for complex requests with prior notification to you).

16. Ufulu Wazinsinsi Wachigawo

The following supplemental provisions apply based on your location and the applicable data protection law:

16.1 European Economic Area ndi United Kingdom (GDPR / UK GDPR)

Ngati muli ku EEA kapena UK, muli ndi maufulu ena otsatirawa pansi pa General Data Protection Regulation:

Kusuntha kwa Data: Landirani zambiri zanu m'njira yokhazikika, yogwiritsidwa ntchito kwambiri, yowerengeka ndi makina ndikuitumiza kwa wowongolera wina.
Ufulu Wopereka Madandaulo: You have the right to lodge a complaint with your local data protection supervisory authority. A list of EEA supervisory authorities is available at ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
Kupanga zisankho Zokha: Ufulu wosakhala pansi pa zisankho zongotengera zochita zokha zomwe zimabweretsa zotsatira zalamulo kapena zofananira (GDPR Article 22). Onani Gawo 8.2.
Ofesi ya Chitetezo cha Data: DPO yathu ikhoza kufikiridwa pa [email protected] pazofunsa zilizonse zokhudzana ndi GDPR.

16.2 California, United States (CCPA / CPRA)

Ngati ndinu wokhala ku California, muli ndi ufulu wotsatirawu pansi pa California Consumer Privacy Act (monga zasinthidwa ndi California Privacy Rights Act):

Ufulu Wodziwa: Funsani kuwululidwa kwa magulu ndi zidziwitso zaumwini zomwe tasonkhanitsa, komwe zatolera, cholinga chabizinesi yotolera, ndi magulu a anthu ena omwe timagawana nawo.
Ufulu Wochotsa: Pemphani kuti zambiri zanu zichotsedwe, malinga ndi kuchotserako mwalamulo.
Ufulu Wokonza: Pemphani kuwongolera zambiri zanu zomwe zili zolakwika.
Ufulu Wosiya Kugulitsa Kapena Kugawana: Foodfy samagulitsa zambiri zanu. Sitigawana zambiri zaumwini pazotsatsa zamitundu yosiyanasiyana popanda chilolezo chanu.
Ufulu Wochepetsera Kugwiritsa Ntchito Zambiri Zaumwini Zokhudzidwa: Pemphani kuti muchepetse kugwiritsa ntchito ndi kuwulula zinsinsi zaumwini pazomwe zili zofunika pazifukwa zomwe zafotokozedwa.
Kusasankhana: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

M'miyezi 12 yapitayi, sitinagulitse zambiri zaumwini monga momwe CCPA/CPRA yafotokozera.

16.3 Brazil (LGPD)

Ngati muli ku Brazil, muli ndi ufulu pansi pa Lei Geral de Protecao de Dados (LGPD), kuphatikizapo ufulu: kutsimikizira kukonzedwa, kupeza, kukonza, kusadziwika, kusuntha, kuchotsa deta yomwe yakonzedwa ndi chilolezo, zambiri zogawana, ndi ufulu wopempha Autoridade Nacional de Protecao de Dados (ANPD).

16.4 Asia-Pacific (PDPA ndi Malamulo Ofanana)

Ngati muli m'malo omwe ali ndi Personal Data Protection Act kapena malamulo ena (kuphatikiza Singapore, Thailand, ndi mayiko ena aku Asia-Pacific), muli ndi ufulu wopeza, kukonza, kuchotsa, kuletsa, ndi kusuntha kwa data yanu malinga ndi malamulo a komweko. Timakonza deta yanu motsatira zofunikira za PDPA, kuphatikizapo kulandira chilolezo pamene chikufunikira ndi kupereka chidziwitso chowonekera cha ntchito yokonza deta.

16.5 Middle East ndi North Africa

Kwa ogwiritsa ntchito ku UAE, Saudi Arabia, ndi madera ena a MENA, timatsatira malamulo oteteza deta kuphatikizapo UAE Federal Decree-Law on Personal Data Protection, Saudi Arabia Personal Data Protection Law, ndi madera ofanana nawo. Izi zikuphatikizapo zofunika kumasulira deta ngati kuli koyenera.

16.6 Maulamuliro ena

Foodfy ndikudzipereka kutsatira malamulo oteteza deta m'malo onse omwe timagwira ntchito. Ngati dera lanu lili ndi zofunikira zoteteza deta zomwe sizinatchulidwe pamwambapa, chonde lemberani [email protected] kuti mudziwe zambiri za momwe timatetezera ufulu wanu malinga ndi malamulo a kwanuko.

17. Chidziwitso Chophwanya Data

Pakachitika kuphwanya zachinsinsi zomwe zingawononge ufulu wanu ndi kumasuka kwanu, Foodfy adzachita:

Dziwitsani oyang'anira oyenerera pasanathe maola 72 adziwitsidwa za kuphwanya, monga momwe GDPR ikufunira Ndime 33 ndi zina zofananira m'malo ena.
Dziwitsani anthu okhudzidwawo mosazengereza ngati kuphwanyaku kungapangitse kuti ufulu wawo ndi ufulu wawo ukhale pachiwopsezo, malinga ndi zomwe ndime 34 ya GDPR ikufunira.
Perekani tsatanetsatane wa mtundu wa kuphwanya, magulu ndi pafupifupi chiwerengero cha nkhani za deta ndi zolemba zomwe zakhudzidwa, zotsatira zomwe zingatheke, ndi njira zomwe zatengedwa kapena zomwe zaganiziridwa kuti zithetsedwe ndi kuchepetsa zotsatira zake.
Lembani zonse zomwe mwaphwanya, kuphatikiza zowona, zotsatira zake, ndi zomwe mwachita, molingana ndi kaundula wathu wamkati.

Ngati mukukhulupirira kuti data yanu yasokonezedwa, chonde lemberani [email protected].

18. Ana ndi Ana

The Platform is not intended for use by individuals under the age of 18, or the age of digital consent in their jurisdiction (which may be lower, such as 16 in most EEA countries or 13 in the United States under COPPA). We do not knowingly collect personal information from children below the applicable age threshold.

Tikadziwa kuti tatolera mosadziwa zinthu zaumwini kuchokera kwa mwana wosapitirira msinkhu woyenerera popanda chilolezo cha makolo kapena chomulera, tidzachitapo kanthu mwamsanga kuchotsa mfundozo m'makina athu. Ngati mukukhulupirira kuti tatolera zambiri kuchokera kwa mwana, chonde titumizireni nthawi yomweyo [email protected].

19. Maulalo ndi Ntchito Zagulu Lachitatu

The Platform may contain links to third-party websites, applications, and services. This Privacy Policy does not apply to any third-party services, and Foodfy is not responsible for the privacy practices, content, or security of any third party. This includes Business Partner websites built using the Foodfy Website Builder, which may contain additional third-party integrations selected by the Business Partner.

We encourage you to review the privacy policy of every third-party service you interact with.

20. Kusintha kwa Mfundo Zazinsinsi Izi

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes:

We will update the "Last updated" date at the top of this page.
We will provide prominent notice on the Platform.
Pazosintha zomwe zimakhudza kwambiri momwe timasinthira data yanu, tidzakudziwitsani kudzera pa imelo pakatsala masiku 30 kuti zosinthazo zichitike.
Where required by law, we will obtain your consent to material changes in data processing practices.

Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

21. Lumikizanani nafe

Ngati muli ndi mafunso, nkhawa, kapena zopempha zokhudzana ndi Chinsinsi ichi, zambiri zanu, kapena njira zathu zotetezera deta, chonde titumizireni kudzera njira zotsatirazi:

Ofesi ya Chitetezo cha Data: [email protected]
Zofunsa Zazinsinsi: [email protected]
Nkhani Zachitetezo: [email protected]
General Support: [email protected]
Webusaiti: foodfy.ai

We are committed to resolving any complaints about our collection or use of your personal data. If you have a complaint, please contact us first. If we are unable to resolve your concern, you have the right to lodge a complaint with your local data protection supervisory authority.