1. Utangulizi
Welcome to Foodfy ("Company", "we", "our", "us"). These Terms of Service ("Terms") govern your access to and use of the Foodfy platform, including our website at foodfy.ai, mobile applications for iOS and Android, application programming interfaces (APIs), merchant dashboards, point-of-sale systems, kitchen display systems, website and mobile app builders, AI-powered tools, drone delivery infrastructure, and all related services, features, content, and functionality (collectively, the "Platform").
Kwa kuunda akaunti, kufikia, au kutumia sehemu yoyote ya Mfumo, unakubali kwamba umesoma, umeelewa, na unakubali kufungwa na Masharti haya, Sera yetu ya Faragha na Sera yetu ya Vidakuzi. Ikiwa unatumia Mfumo kwa niaba ya shirika, unawakilisha na kuthibitisha kwamba una mamlaka ya kulishurutisha shirika hilo kwa Sheria na Masharti haya.
Ikiwa hukubaliani na Masharti haya, lazima usifikie au kutumia Mfumo.
2. Ufafanuzi
Throughout these Terms, the following definitions apply:
- Jukwaa: The Foodfy website, mobile applications, APIs, merchant dashboards, embedded tools (POS, KDS, website builder, app builder, ScreensCaster), AI services, drone delivery network, and all associated services, features, and infrastructure operated by Foodfy.
- Mtumiaji: Mtu yeyote au huluki yoyote inayofikia au kutumia Mfumo kwa kiwango chochote, ikijumuisha Wateja, Washirika wa Biashara, Washirika wa Uwasilishaji, Washirika wa Wilaya, Akaunti za Biashara, Wawekezaji na Washawishi.
- Mteja: Mtu anayetumia Mfumo huo kuvinjari, kugundua, kuagiza au kununua bidhaa na huduma kutoka kwa Washirika wa Biashara, ikijumuisha kupitia wavuti, programu ya simu, msimbo wa QR, kioski cha huduma binafsi au miunganisho ya uwasilishaji ya watu wengine.
- Mshirika wa Biashara: Mkahawa wowote, duka la mboga, duka la dawa, duka la maua, duka la reja reja, msambazaji, chapa, jiko la giza, au huluki nyingine ya kibiashara ambayo huorodhesha bidhaa au huduma kwenye Mfumo, hutumia zana za teknolojia ya Foodfy, au kushiriki katika soko la Foodfy.
- Mshirika wa Uwasilishaji: Mtu binafsi au huluki ambayo hutoa huduma za uwasilishaji kupitia Mfumo, iwe kupitia uwasilishaji wa kawaida wa gari au kupitia mtandao wa uwasilishaji wa ndege zisizo na rubani za Foodfy.
- Territory Partner: Mtu binafsi au huluki inayosimamia shughuli za Foodfy ndani ya eneo maalum la kijiografia, linalofanya kazi katika mojawapo ya viwango vitano: Mkuu wa Mkoa, Mkuu wa Nchi, Mkuu wa Jimbo, Mkuu wa Jiji, au Mkuu wa Eneo.
- Akaunti ya Biashara: Shirika lililojiandikisha katika Foodfy for Work ambalo hutoa manufaa ya mlo kwa wafanyakazi wake kupitia pochi za kidijitali zinazofadhiliwa awali, kuagiza kwa vikundi na usimamizi wa gharama kwenye Mfumo.
- Dhahabu ya Chakula: The Platform subscription membership program that provides Customers with benefits including free delivery, order discounts, priority support, and other premium features.
- NutriLife: The Platform health and nutrition tracking service that enables users to log meals, track calories and macronutrients, record biometric data, and receive AI-powered nutritional guidance.
- Huduma za AI: Vipengele vyote vya akili bandia na mashine za kujifunza vinavyotolewa kupitia Jukwaa, ikijumuisha lakini si tu kwa Foodfy AI Hub, gumzo, uboreshaji wa menyu, utabiri wa mahitaji, uuzaji wa kiotomatiki, uchambuzi wa lishe na usaidizi wa wateja unaoendeshwa na AI.
- DronePort: Mahali palipobainishwa ndani ya mtandao wa uwasilishaji wa ndege zisizo na rubani za Foodfy ambazo hutumika kama sehemu ya uwasilishaji kwa kutumia ndege zisizo na rubani, zinazoendeshwa na wapangishi chini ya makubaliano na Foodfy.
- Maudhui: Maandishi, picha, michoro, picha, sauti, video, data, programu, habari na nyenzo zingine zote zinazopatikana kupitia Jukwaa.
- User Content: Maudhui yoyote, data, maandishi, picha, ukaguzi, ukadiriaji au nyenzo nyinginezo zilizowasilishwa, zilizochapishwa au kutumwa na Watumiaji kupitia Mfumo.
3. Kustahiki
To access or use the Platform, you must meet all of the following requirements:
- Awe na angalau umri wa miaka 18, au umri wa watu wengi kisheria katika eneo la mamlaka yako, yoyote iliyo ya juu zaidi.
- Kuwa na uwezo wa kisheria na mamlaka ya kuingia katika makubaliano ya kimkataba ya lazima.
- Provide accurate, current, and complete information during the registration process and maintain the accuracy of such information.
- Hapo awali hazijasimamishwa, kuondolewa, au kupigwa marufuku kabisa kutoka kwa Mfumo.
- Hatapatikana katika, au mkazi wa, eneo lolote la mamlaka ambapo matumizi ya Mfumo huo yatakiuka sheria zinazotumika za ndani, kitaifa au kimataifa.
- Ikiwa unajisajili kama Mshirika wa Biashara, shikilia leseni, vibali na vibali vyote muhimu vinavyohitajika ili kuendesha biashara yako na kuuza bidhaa au huduma katika eneo lako la mamlaka.
Kwa kutumia Mfumo, unawakilisha na kuthibitisha kwamba unakidhi mahitaji yote ya ustahiki. Foodfy inahifadhi haki ya kuthibitisha ustahiki wako wakati wowote na kukataa au kubatilisha ufikiaji ikiwa mahitaji haya hayatatimizwa.
4. Usajili wa Akaunti na Usalama
To access certain features of the Platform, you must create an account. When you register, you agree to:
- Provide truthful, accurate, and complete registration information, including your legal name, valid email address, and phone number.
- Unda nenosiri dhabiti na udumishe usiri mkubwa wa kitambulisho chako cha kuingia.
- Washa uthibitishaji wa vipengele viwili (2FA) inapopatikana, hasa kwa Mshirika wa Biashara, Mshirika wa Wilaya, na akaunti za usimamizi.
- Iarifu Foodfy mara moja katika [email protected] ikiwa utafahamu ufikiaji wowote ambao haujaidhinishwa kwa au matumizi ya akaunti yako.
- Kubali uwajibikaji kamili kwa shughuli zote zinazotokea chini ya akaunti yako, iwe imeidhinishwa au haijaidhinishwa na wewe.
- Usishiriki kitambulisho cha akaunti yako na mtu mwingine yeyote au kuruhusu watu wengi kutumia akaunti moja, isipokuwa aina ya akaunti inaruhusu watumiaji wengi waziwazi (k.m., akaunti za wafanyakazi wa Washirika wa Biashara).
Foodfy inahifadhi haki ya kusimamisha au kufunga akaunti yoyote ambayo tunaamini kuwa inatumiwa kinyume na Masharti haya, inahusika katika shughuli za ulaghai, au inahatarisha usalama kwa Jukwaa au Watumiaji wengine.
5. Huduma za Jukwaa
5.1 Kwa Wateja
Foodfy hutoa jukwaa la teknolojia ambalo huunganisha Wateja na biashara za ndani katika wima nyingi ikiwa ni pamoja na migahawa, maduka ya mboga, maduka ya dawa, maduka ya maua na maduka ya rejareja. Tunarahisisha mchakato wa ugunduzi, kuagiza, malipo na utoaji. Foodfy hufanya kazi kama mpatanishi wa teknolojia na si muuzaji, mtengenezaji, au mtoaji wa bidhaa au huduma zilizoorodheshwa na Washirika wa Biashara. Kila Mshirika wa Biashara anawajibika kwa kujitegemea na kwa pekee kwa ubora, usalama, uhalali, usahihi, na utimilifu wa matoleo yao.
Wateja wanaweza kufikia Jukwaa kupitia chaneli nyingi ikijumuisha tovuti ya Foodfy, programu za simu, uagizaji wa jedwali la msimbo wa QR, vioski vya kujihudumia katika maeneo yanayoshiriki, na kupitia majukwaa jumuishi ya uwasilishaji ya wahusika wengine.
5.2 Kwa Washirika wa Biashara
Foodfy huwapa Washirika wa Biashara seti ya teknolojia ya kina, ya moja kwa moja iliyoundwa kuweka dijiti na kuboresha shughuli zao. Hii inajumuisha, lakini sio tu: mifumo ya wingu ya mauzo (POS), mifumo ya maonyesho ya jikoni (KDS), usimamizi wa menyu na orodha, usimamizi wa uhusiano wa mteja (CRM) na programu za uaminifu, uchanganuzi unaoendeshwa na AI na utabiri wa mahitaji, wajenzi wa tovuti na programu za rununu, alama za dijiti (ScreensCaster), usimamizi wa hafla na tikiti, uwekaji nafasi na kituo cha hati, kituo cha hati, usimamizi wa gharama, usimamizi wa wafanyikazi, usimamizi wa wafanyikazi na usimamizi wa wafanyikazi. utumaji ujumbe wa kila kituo (WhatsApp, SMS, barua pepe), utangazaji na utangazaji otomatiki, usimamizi wa vishawishi, uchunguzi wa wateja, programu ya kioski cha huduma binafsi, kuagiza msimbo wa QR, miunganisho ya jukwaa la uwasilishaji, ujumuishaji wa terminal ya malipo, na usimamizi wa franchise.
Washirika wa Biashara huhifadhi umiliki kamili wa data ya wateja wao, historia ya agizo na uchanganuzi wa biashara unaotolewa kupitia Mfumo. Foodfy haidai umiliki wa data ya Mshirika wa Biashara na hutoa zana za usafirishaji na kubebeka kwa data.
5.3 Kwa Washirika wa Uwasilishaji
Washirika wa Uwasilishaji hufanya kazi kama wakandarasi huru na sio wafanyikazi, mawakala au wawakilishi wa Foodfy. Foodfy hutoa jukwaa la teknolojia ili kuwezesha maombi ya uwasilishaji, uboreshaji wa njia, na ufuatiliaji wa kuagiza. Masharti mahususi yanayosimamia uhusiano kati ya Foodfy na Washirika wa Uwasilishaji yamewekwa wazi katika Makubaliano tofauti ya Mshirika wa Uwasilishaji, ambayo ni lazima ukubaliwe kabla ya kuwasilisha.
Washirika wa Usafirishaji wana jukumu la kudumisha bima inayofaa, leseni halali, na kufuata kanuni zote zinazotumika za usafirishaji na uwasilishaji katika eneo lao.
5.4 Kwa Washirika wa Wilaya
Territory Partners manage Foodfy operations within designated geographic areas under the terms of a separate Territory Partner Agreement. Territory Partners operate at one of five hierarchical levels: Region Head, Country Head, State Head, City Head, or Area Head. Each level carries specific responsibilities, performance obligations, and profit-sharing arrangements as detailed in the applicable Territory Partner Agreement.
Territory Partner positions are subject to availability, performance review, and compliance with Foodfy operational standards. Foodfy reserves the right to modify territory boundaries, reassign territories, or terminate Territory Partner agreements in accordance with the applicable agreement terms.
5.5 Kwa Akaunti za Biashara (Foodfy for Work)
Mashirika yaliyojiandikisha katika Foodfy for Work hupokea idhini ya kufikia zana za usimamizi wa milo ya shirika, ikiwa ni pamoja na pochi za dijitali za wafanyikazi waliofadhiliwa mapema, uwezo wa kuagiza katika vikundi, kufuatilia na kuripoti gharama, na kuunganishwa na mifumo ya Utumishi. Wasimamizi wa Akaunti ya Biashara wana jukumu la kudhibiti ufikiaji wa wafanyikazi, ugawaji wa ufadhili na kuhakikisha utiifu wa sera za gharama za ndani za shirika.
5.6 Kwa Wawekezaji
The Platform provides features for accredited investors to explore investment opportunities in the Foodfy ecosystem, including direct investment in Foodfy, DronePort infrastructure, and related ventures. All investment activities are subject to applicable securities laws and regulations. Investment features on the Platform do not constitute financial advice, and Users should consult qualified financial advisors before making investment decisions. Access to investment features may require additional identity verification and accreditation checks.
5.7 Kwa Washawishi
The Platform provides tools for content creators and influencers to collaborate with Business Partners on promotional campaigns. Influencer activities are governed by the Influencer Program Terms and must comply with all applicable advertising disclosure laws and regulations, including requirements to clearly disclose sponsored content and material connections.
6. Maagizo na Malipo
When you place an order through the Platform, the following terms apply:
- You agree to pay the full price for all items ordered, including the listed product price, applicable taxes, service fees, delivery charges, and any gratuity you choose to add.
- Product prices are set independently by Business Partners. Foodfy does not mark up product prices and does not control the pricing decisions of Business Partners.
- Malipo huchakatwa kwa usalama kupitia vichakataji vyetu vya malipo vinavyotii PCI DSS, ikijumuisha Stripe. Foodfy haihifadhi nambari yako kamili ya kadi ya malipo, CVV, au vitambulisho vingine nyeti vya malipo kwenye seva zetu.
- Maagizo yanaweza kukubaliwa na Mshirika wa Biashara. Mshirika wa Biashara anaweza kukataa agizo kwa sababu ya vikwazo vya uwezo, kutopatikana kwa orodha, saa za kazi, umbali wa kuwasilisha, au sababu zingine halali.
- Uthibitishaji wa agizo hauhakikishi utimizo. Mkataba wa uuzaji wa bidhaa ni kati yako na Mshirika wa Biashara, si kati yako na Foodfy.
- Refund and cancellation policies vary by Business Partner, order type, and the stage of order processing. Refund requests are evaluated on a case-by-case basis considering factors such as the reason for the request, time elapsed, and order status.
- Kwa maagizo yanayotolewa kupitia pochi ya kampuni ya Foodfy for Work, malipo hukatwa kutoka kwenye salio la pochi lako linalofadhiliwa na mwajiri. Masharti ya pochi ya shirika yanatawaliwa na makubaliano kati ya Foodfy na mwajiri wako.
- Tips and gratuities are voluntary and are passed through to Delivery Partners or Business Partner staff in full. Foodfy does not retain any portion of tips.
7. Ada za Jukwaa
Foodfy inatoza ada za jukwaa kwa Washirika wa Biashara kwa matumizi ya teknolojia yake na huduma za sokoni. Muundo wa ada umeundwa kuwa wazi na shindani:
- Ada za jukwaa la Soko hupunguzwa kwa kiwango cha juu cha 10% ya thamani ya agizo kwa maagizo yanayotolewa kupitia soko la Foodfy.
- Washirika wa Biashara wanaotumia teknolojia ya Foodfy kwa maagizo yao ya moja kwa moja (kupitia tovuti yao yenye chapa au programu iliyojengwa kwenye Foodfy) wanakabiliwa na ada iliyopunguzwa ya jukwaa kama ilivyobainishwa katika Makubaliano ya Washirika wa Biashara.
- Huduma za AI hutozwa kwenye mfumo wa mkopo wa lipa-unapoenda. Mikopo ya AI hununuliwa mapema na hutumiwa kulingana na matumizi. Bei ya mkopo na viwango vya matumizi vinachapishwa katika ukurasa wa bei wa Huduma za AI na vinaweza kusasishwa kwa notisi ya mapema.
- Ada za usajili wa Foodfy Gold zinatozwa kwa Wateja wanaojisajili kama ilivyofafanuliwa katika Sehemu ya 8.
- Ada za akaunti ya shirika la Foodfy for Work, ikitumika, zinasimamiwa na makubaliano tofauti ya huduma za shirika.
Wateja hawatozwi ada za jukwaa zaidi ya bei zinazoonyeshwa wakati wa kulipa. Ada zote, ada na kodi zinazotumika zimewekwa wazi kabla ya uthibitishaji wa agizo.
8. Uanachama wa Dhahabu wa Foodfy
Foodfy Gold ni mpango wa uanachama unaolipishwa ambao hutoa manufaa ya kulipia kwa Wateja. Kwa kujiandikisha kwa Foodfy Gold, unakubali masharti yafuatayo:
8.1 Usajili na Malipo
- Usajili wa Foodfy Gold hutozwa mara kwa mara (kila mwezi au kila mwaka) kama ilivyochaguliwa wakati wa ununuzi. Usajili wako utajisasisha kiotomatiki mwishoni mwa kila kipindi cha bili isipokuwa ughairi kabla ya tarehe ya kusasishwa.
- Malipo yanachakatwa kupitia Stripe. Kwa kujisajili, unaidhinisha Foodfy kutoza njia yako ya kulipa uliyoweka kwa ada ya usajili katika kila kipindi cha kusasisha.
- Subscription prices may change with at least 30 days advance notice. Price changes will take effect at the start of your next billing cycle following the notice period.
8.2 Manufaa
- Manufaa ya Foodfy Gold yanaweza kujumuisha uwasilishaji bila malipo au punguzo, asilimia ya punguzo kwenye maagizo, usaidizi wa wateja uliopewa kipaumbele, ufikiaji wa mapema wa vipengele vipya na ofa za kipekee. Faida mahususi hutofautiana kulingana na kiwango cha mpango na upatikanaji wa kijiografia.
- Manufaa yanatumika tu kwa maagizo yanayostahiki yanayotolewa kupitia Foodfy Platform na yanategemea viwango vya chini zaidi vya agizo, upatikanaji wa Washirika wa Biashara wanaoshiriki na masharti mengine kama yalivyobainishwa.
- Foodfy inahifadhi haki ya kurekebisha, kuongeza, au kuondoa manufaa mahususi kwa notisi ya mapema inayofaa kwa waliojisajili.
8.3 Kipindi cha Majaribio
Foodfy inaweza kutoa muda wa majaribio bila malipo au punguzo kwa wateja wapya wa Foodfy Gold. Mwishoni mwa kipindi cha majaribio, usajili wako utabadilishwa kiotomatiki hadi usajili unaolipishwa kwa kiwango cha sasa isipokuwa ukighairi kabla ya kipindi cha majaribio kuisha. Unaweza kutumia jaribio moja tu kwa kila akaunti.
8.4 Kughairiwa na Kurejeshewa Pesa
- You may cancel your Foodfy Gold subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period, and you will retain access to Gold benefits until that date.
- Hakuna urejeshaji wa muda uliopangwa unaotolewa kwa muda wa bili kiasi. Ukighairi katika kipindi cha majaribio, hutatozwa.
- Foodfy inahifadhi haki ya kusitisha au kusimamisha uanachama wa Dhahabu iwapo tutagundua matumizi mabaya, ulaghai au ukiukaji wa Masharti haya.
8.5 Vikwazo vya Akaunti
Uanachama wa Foodfy Gold ni wa kibinafsi na hauwezi kuhamishwa. Kushiriki akaunti, kuuza upya au kutumia faida za Dhahabu kwa madhumuni ya kibiashara ni marufuku kabisa na kunaweza kusababisha kusitishwa kwa uanachama mara moja bila kurejeshewa pesa.
9. Foodfy for Work (Akaunti za Biashara)
Foodfy for Work huwezesha mashirika kutoa manufaa ya chakula kwa wafanyakazi wao kupitia Mfumo. Masharti yafuatayo yanatumika:
- Masharti ya Akaunti ya Biashara, ikijumuisha bei, ratiba za ufadhili wa pochi na vikomo vya ugawaji, yanasimamiwa na Makubaliano tofauti ya Foodfy for Work kati ya Foodfy na shirika linalojiandikisha.
- Wasimamizi wa Akaunti ya Biashara wana wajibu wa kualika na kusimamia wafanyakazi, kuweka kiasi cha mgao na marudio, kufuatilia matumizi na kuhakikisha kwamba wanafuata sera za ndani za shirika lao.
- Salio la pochi za wafanyikazi hufadhiliwa na mwajiri na zinaweza tu kutumika kwa ununuzi unaostahiki kwenye Mfumo. Salio za Wallet haziwezi kuhamishwa, haziwezi kutolewa kama pesa taslimu, na kuisha muda wake kama ilivyobainishwa katika Makubaliano ya Akaunti ya Biashara.
- Foodfy huchakata data ya kibinafsi ya mfanyakazi (jina, barua pepe, idara, kituo cha gharama) kama kichakataji data kwa niaba ya mwajiri (kidhibiti cha data). Maelezo yametolewa katika Sera yetu ya Faragha.
- Mfanyakazi akiondoka kwenye shirika au akiondolewa kwenye Akaunti ya Biashara, salio lake la pochi litarejeshwa kwa shirika. Utendaji uliosalia wa akaunti ya kibinafsi hauathiriwi.
10. Huduma za Afya na Lishe ya NutriLife
NutriLife ni kipengele cha kufuatilia afya na lishe kinachopatikana kupitia Jukwaa. Kwa kutumia NutriLife, unakubali na kukubaliana na yafuatayo:
10.1 Sio Huduma ya Matibabu
NutriLife ni chombo cha ustawi na habari pekee. SI kifaa cha matibabu, huduma ya matibabu, au mbadala ya ushauri wa kitaalamu wa matibabu, utambuzi au matibabu. Taarifa za lishe, hesabu za kalori, ufuatiliaji wa virutubishi vikubwa na vidogo, mapendekezo ya lishe yanayoendeshwa na AI, na maarifa ya afya yanayotolewa na NutriLife ni kwa madhumuni ya taarifa ya jumla pekee. Unapaswa kushauriana na mtaalamu wa afya aliyehitimu kabla ya kufanya mabadiliko ya lishe, kuanzisha mpango wa siha, au kufanya maamuzi kuhusu afya yako.
10.2 Data ya Afya na Biometriska
NutriLife inaweza kukusanya na kuchakata data nyeti inayohusiana na afya, ikijumuisha lakini sio tu: uzito wa mwili, asilimia ya mafuta ya mwili, viwango vya sukari ya damu, shinikizo la damu, mapigo ya moyo, mpangilio wa usingizi, viwango vya unyevu, hali ya hewa, viwango vya nishati, viwango vya mfadhaiko, viashirio vya afya ya usagaji chakula, vipimo vya kiuno na nyonga na BMI. Data hii imeainishwa kama data ya kategoria maalum chini ya kanuni zinazotumika za faragha. Kwa kutumia NutriLife, unatoa idhini ya wazi ya kukusanya na kuchakata data hii kama ilivyoelezwa katika Sera yetu ya Faragha.
10.3 Uchambuzi Unaoendeshwa na AI
NutriLife hutumia akili ya bandia kuchanganua picha za chakula, kukadiria maudhui ya lishe, kutoa mipango ya chakula iliyobinafsishwa, na kutoa mapendekezo ya lishe. Uchanganuzi wa AI ni wa uwezekano na unaweza usiwe sahihi kabisa. Alama za kujiamini hutolewa inapopatikana, lakini hupaswi kutegemea pekee data ya lishe inayozalishwa na AI kwa maamuzi ya matibabu au muhimu ya lishe.
10.4 Usahihi wa Data
Data ya lishe iliyopatikana kutoka kwa hifadhidata za watu wengine (ikiwa ni pamoja na Ukweli wa Chakula Huria) imetolewa "kama ilivyo" na inaweza kuwa na dosari. Foodfy hufanya juhudi zinazofaa ili kudumisha ubora wa data lakini haitoi hakikisho la usahihi, ukamilifu au ufaao wa taarifa za lishe.
11. Vipengele vinavyoendeshwa na AI
The Platform integrates artificial intelligence and machine learning capabilities across multiple features. By using AI-powered features, you acknowledge and agree to the following:
11.1 Maudhui Yanayozalishwa na AI
Huduma za AI zinaweza kutoa maandishi, picha, mapendekezo, uchanganuzi, ubashiri na mapendekezo. Maudhui yote yanayotokana na AI hutolewa kwa madhumuni ya taarifa na usaidizi pekee. Matokeo ya AI yanaweza kuwa si sahihi, hayajakamilika au yamepitwa na wakati. Una jukumu la kukagua, kuthibitisha na kuamua ikiwa utatenda maudhui yoyote yanayotokana na AI.
11.2 Uamuzi wa Kiotomatiki
Baadhi ya vipengele vya Mfumo hutumia uchakataji wa kiotomatiki ili kutoa utumiaji unaokufaa, ikiwa ni pamoja na cheo cha matokeo ya utafutaji, mapendekezo ya mkahawa na bidhaa, mapendekezo mahususi ya bei kwa Washirika wa Biashara, utabiri wa mahitaji na utambuzi wa ulaghai. Una haki ya kuomba ukaguzi wa kibinadamu wa maamuzi yanayofanywa kupitia uchakataji wa kiotomatiki ambayo yanakuathiri sana, kama ilivyofafanuliwa katika Sera yetu ya Faragha.
11.3 Mikopo na Malipo ya AI
Washirika wa Biashara wanapata Huduma za AI kupitia mfumo wa mkopo wa lipa-unapoenda. Salio za AI hulipiwa kabla, hazirudishwi (isipokuwa inapohitajika kisheria), na muda wake unaisha kama ilivyobainishwa wakati wa ununuzi. Viwango vya matumizi ya mikopo hutofautiana kulingana na vipengele na vimefafanuliwa kwa kina katika hati za Huduma za AI. Foodfy inahifadhi haki ya kurekebisha bei ya mkopo na viwango vya matumizi kwa notisi ya mapema.
11.4 Watoa Huduma wa AI wa Mhusika wa Tatu
Huduma za Foodfy AI zinawezeshwa kwa sehemu na watoa huduma wengine, ikijumuisha Anthropic na OpenAI. Matumizi yako ya vipengele vya AI yanategemea sera za matumizi zinazokubalika za watoa huduma hawa. Foodfy haitoi uhakikisho wa upatikanaji usiokatizwa wa vipengele vya AI, kwa kuwa hutegemea miundombinu ya watu wengine.
11.5 Mapungufu
Foodfy haitoi uthibitisho kwamba matokeo ya AI hayana makosa, yanafaa kwa madhumuni yoyote mahususi, au hayana upendeleo. Miundo ya AI imefunzwa kwenye data ya kihistoria na haiwezi kuwajibika kwa mitindo inayojitokeza, mapendeleo ya mahali ulipo, au hali ya mtu binafsi. Maamuzi ya biashara hayapaswi kutegemea tu mapendekezo yanayotokana na AI.
12. Huduma za Utoaji wa Drone
Foodfy huendesha mtandao wa uwasilishaji wa ndege zisizo na rubani mseto unaochanganya uwasilishaji wa kawaida wa gari na uwasilishaji wa ndege zisizo na rubani zinazojiendesha na nusu zinazojiendesha. Kwa kutumia au kupokea huduma za utoaji wa ndege zisizo na rubani, unakubali yafuatayo:
12.1 Upatikanaji wa Huduma
Uwasilishaji wa ndege zisizo na rubani unapatikana tu katika maeneo yaliyotengwa ambapo vibali vya udhibiti vimepatikana na miundombinu ya DronePort inafanya kazi. Upatikanaji unaweza kupunguzwa na hali ya hewa, vikwazo vya trafiki ya anga, mabadiliko ya udhibiti, ratiba za matengenezo na uwezo wa kufanya kazi. Foodfy inahifadhi haki ya kubadilisha uwasilishaji wa ndege zisizo na rubani kwa njia za kawaida za uwasilishaji wakati wowote bila taarifa ya mapema.
12.2 Masharti ya Uwasilishaji
Usafirishaji wa ndege zisizo na rubani hutumia mfumo wa relay wa miguu mingi kupitia maeneo ya DronePort. Ni lazima utoe maelezo sahihi ya eneo la kuwasilishwa na uhakikishe kuwa eneo lililoteuliwa la kuwasilisha linafikiwa, bila vizuizi, na ni salama kwa kutua kwa ndege zisizo na rubani. Foodfy haiwajibikii kwa ucheleweshaji wa uwasilishaji au kushindwa kunakosababishwa na maelezo yasiyo sahihi ya uwasilishaji, maeneo yaliyozuiliwa ya uwasilishaji, au hali zilizo nje ya udhibiti wetu unaofaa.
12.3 Usalama na Kanuni
Shughuli zote za ndege zisizo na rubani hutii kanuni zinazotumika za usafiri wa anga na viwango vya usalama katika kila eneo la uendeshaji. Unakubali kutoingilia, kuzuia, au kuchezea drone yoyote, kifaa cha DronePort, au uwasilishaji unaoendelea. Kuingilia shughuli za ndege zisizo na rubani kunaweza kujumuisha ukiukaji wa sheria ya usafiri wa anga na kutasababisha kusimamishwa kwa akaunti mara moja na kutumwa kwa mamlaka zinazofaa.
12.4 Masharti ya Mpangishi wa DronePort
Watu binafsi na mashirika yanayopangisha miundombinu ya DronePort hufanya kazi chini ya Makubaliano tofauti ya Wapangishi wa DronePort ambayo husimamia usakinishaji, matengenezo, ugavi wa mapato, bima na mahitaji ya uendeshaji. Masharti ya mwenyeji wa DronePort hayajashughulikiwa na Sheria na Masharti haya ya jumla.
13. Mpango wa Washirika wa Wilaya
The Foodfy Territory Partner Program enables entrepreneurs to manage Foodfy operations within designated geographic areas. By participating in the Territory Partner Program, you agree to the following:
- Territory Partners operate under a separate Territory Partner Agreement that defines the scope of the territory, performance expectations, profit-sharing arrangements, and operational standards.
- Territory assignments are non-exclusive unless expressly stated otherwise in the Territory Partner Agreement. Foodfy reserves the right to operate directly or through other partners in any territory.
- Territory Partners must meet minimum performance benchmarks, adhere to Foodfy brand guidelines, and maintain professional conduct in all interactions with Business Partners, Customers, and the public.
- Territory Partners are independent contractors and are not employees, franchisees, or agents of Foodfy. Nothing in the Territory Partner Agreement creates an employment, franchise, joint venture, or agency relationship.
- Foodfy inaweza kurekebisha mipaka ya maeneo, kupanga upya safu ya viwango vya maeneo, au kukomesha makubaliano ya Washirika wa Wilaya kwa mujibu wa masharti yaliyobainishwa katika makubaliano yanayotumika.
14. Madai ya Biashara
Foodfy hudumisha saraka pana ya biashara za ndani katika maeneo yote ya mamlaka ambayo tunafanya kazi. Ikiwa biashara yako tayari imeorodheshwa katika saraka yetu, unaweza kudai wasifu wa biashara yako kupitia mchakato wetu wa uthibitishaji. Kwa kudai wasifu wa biashara, unakubali yafuatayo:
- You must be the legal owner, authorized officer, or duly authorized representative of the business to initiate a claim.
- The claiming process requires identity verification, proof of business ownership (such as trade license, business registration, or equivalent documentation), and may include phone or email verification.
- Foodfy inahifadhi haki ya kukataa, kubatilisha, au kubatilisha dai lolote ambalo haliwezi kuthibitishwa kwa njia ya kuridhisha, au ikiwa tuna sababu za kuridhisha za kuamini kuwa dai hilo ni la ulaghai au halijaidhinishwa.
- Biashara inapodaiwa, unachukua jukumu la usahihi wa maelezo yote ya biashara yanayoonyeshwa kwenye Mfumo, ikijumuisha jina la biashara, anwani, saa za kazi, menyu, bei na maelezo ya mawasiliano.
15. Wajenzi wa Tovuti na Simu ya Mkononi
Foodfy huwapa Washirika wa Biashara zana za kuunda tovuti zenye chapa maalum na programu za rununu. Kwa kutumia Kijenzi cha Tovuti au Kiunda Programu cha Simu, unakubali yafuatayo:
- You are solely responsible for all content published on your Foodfy-built website or mobile application, including text, images, product listings, pricing, and promotional materials.
- Your website and mobile application must not contain content that is illegal, infringing, defamatory, fraudulent, misleading, or violative of any applicable law or regulation.
- Vikoa maalum vilivyounganishwa kwenye tovuti zilizojengwa na Foodfy vinasalia kuwa mali yako. Foodfy hutoa usaidizi wa usanidi wa DNS lakini haiwajibikii usajili wa kikoa, kusasisha, au mizozo.
- Programu za simu zilizoundwa kupitia Foodfy App Builder zinategemea sera za duka la programu za Apple (App Store) na Google (Google Play). Una wajibu wa kuhakikisha kuwa maudhui ya programu yako yanatii miongozo yote inayotumika ya duka la programu.
- Foodfy inaweza kuondoa au kuzima tovuti au programu za simu zinazokiuka Sheria na Masharti haya, sheria inayotumika, au haki za watu wengine, kwa au bila ilani ya awali.
16. Matukio na Tiketi
The Platform provides tools for Business Partners to create, manage, and sell tickets to events. The following terms apply to event ticketing:
- Waandalizi wa hafla (Washirika wa Biashara) wanawajibika pekee kwa kupanga, kutekeleza, na kutimiza matukio yaliyoorodheshwa kwenye Jukwaa. Foodfy hufanya kazi kama mwezeshaji wa teknolojia na si mwandalizi, mtayarishaji au mwandalizi mwenza wa tukio lolote.
- Ticket purchases are final and subject to the refund and cancellation policy set by each event organizer. Foodfy is not liable for event cancellations, postponements, changes, or the quality of the event experience.
- Waandaaji wa hafla wanawajibika kutii leseni zote za hafla zinazotumika, usalama, uwezo na mahitaji ya udhibiti katika eneo lao la mamlaka.
- Ticket resale, transfer, or scalping is prohibited unless expressly permitted by the event organizer. Foodfy reserves the right to cancel tickets obtained through unauthorized resale channels.
17. Soko la Uuzaji wa Biashara
The Platform provides a marketplace feature where Business Partners may list their businesses for sale or explore acquisition opportunities. By using this feature, you agree to the following:
- Foodfy hufanya kazi tu kama kuwezesha teknolojia kuunganisha wanunuzi na wauzaji. Foodfy haishiriki katika shughuli yoyote ya mauzo, haitoi tathmini au ushauri wa kifedha, na haitoi hakikisho la kukamilika kwa shughuli yoyote.
- Sellers are responsible for the accuracy and completeness of all listing information, including financial data, operational details, and representations about the business.
- Wanunuzi wana jukumu la kufanya bidii yao wenyewe kabla ya kuingia katika shughuli yoyote. Foodfy haithibitishi usahihi wa uwakilishi wa muuzaji.
- Pande zote mbili zina jukumu la kushirikisha washauri waliohitimu wa kisheria, kifedha na kodi ili kuwezesha shughuli yoyote ya uuzaji wa biashara.
18. Muunganisho wa Wahusika wa Tatu
The Platform integrates with various third-party services to enhance functionality. These integrations include but are not limited to:
- Miunganisho ya mifumo ya uwasilishaji (Uber Eats, Deliveroo, Talabat, Keeta, Careem, na nyinginezo) ambayo huwawezesha Washirika wa Biashara kupokea na kudhibiti maagizo kutoka kwa vituo vingi.
- Muunganisho wa programu za uhasibu (Xero, QuickBooks) kwa usimamizi wa fedha na upatanisho.
- Huduma za usindikaji wa malipo (Stripe) kwa utunzaji salama wa muamala.
- Majukwaa ya mawasiliano (WhatsApp, SMS kupitia Twilio, barua pepe) kwa ujumbe na arifa.
- Huduma za ramani (Ramani za Google) kwa vipengele vinavyotegemea eneo, uelekezaji wa uwasilishaji na ugunduzi wa biashara.
- Mifumo ya utangazaji (Meta, Google Ads) ya usimamizi wa kampeni ya uuzaji.
Third-party integrations are governed by the respective terms and conditions of each third-party provider. Foodfy is not responsible for the availability, accuracy, or performance of third-party services. Data shared with third-party integrations is described in our Privacy Policy.
19. Mikopo ya Matangazo, Kuponi, na Ofa
- Promotional credits, coupon codes, referral bonuses, and special offers ("Promotions") are issued at Foodfy discretion and are subject to specific terms and conditions communicated at the time of issuance.
- Promotions are non-transferable, may not be combined with other offers (unless stated otherwise), and have no cash value.
- Promotions may have expiration dates, minimum order values, geographic restrictions, and category limitations.
- Foodfy inahifadhi haki ya kurekebisha au kughairi Matangazo yoyote wakati wowote, na kubatilisha Matangazo yaliyopatikana kupitia ulaghai, matumizi mabaya, makosa au ukiukaji wa sheria na masharti yanayotumika.
- Systematic or automated exploitation of Promotions, including creation of multiple accounts to redeem promotions, is strictly prohibited and will result in account suspension, forfeiture of credits, and potential legal action.
20. Miliki
20.1 Mali Bunifu ya Foodfy
Maudhui yote, vipengele na utendakazi wa Jukwaa - ikijumuisha lakini sio tu kwa jina la Foodfy, nembo na chapa za biashara; muundo, mpangilio, na sura na hisia ya Jukwaa; maandishi yote, michoro, ikoni, picha na picha; programu zote, msimbo wa chanzo, algoriti, miundo ya AI, na teknolojia ya msingi; API zote, miundo ya data, na nyaraka za kiufundi - zinamilikiwa na Foodfy au watoa leseni wake na zinalindwa na hakimiliki ya kimataifa, alama ya biashara, hataza, siri ya biashara, na sheria zingine za uvumbuzi na haki za umiliki.
20.2 Leseni ndogo
Subject to your compliance with these Terms, Foodfy grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Platform for its intended purposes. This license does not include the right to: reproduce, distribute, modify, create derivative works of, publicly display, reverse engineer, decompile, or disassemble any part of the Platform or its underlying technology.
20.3 Maudhui ya Washirika wa Biashara
Washirika wa Biashara wanadumisha umiliki wa maudhui yao asili, ikijumuisha menyu, maelezo ya bidhaa, picha, nembo na nyenzo za chapa zinazopakiwa kwenye Jukwaa. Kwa kupakia maudhui, Washirika wa Biashara huipa Foodfy leseni ya ulimwenguni pote, isiyo ya kipekee, isiyo na mrahaba ili kuonyesha, kuzalisha, na kusambaza maudhui kama hayo tu kuhusiana na uendeshaji na utangazaji wa Jukwaa.
21. Maudhui ya Mtumiaji
You may submit reviews, ratings, photos, comments, and other content ("User Content") through the Platform. By submitting User Content, you:
- Ruzuku Foodfy leseni ya duniani kote, isiyo ya kipekee, isiyo na mrabaha, ya kudumu, isiyoweza kubatilishwa ya kutumia, kuonyesha, kuzalisha, kurekebisha, kurekebisha, kuchapisha, kutafsiri na kusambaza Maudhui yako ya Mtumiaji kuhusiana na Mfumo, ikijumuisha kwa madhumuni ya uuzaji na utangazaji.
- Represent and warrant that you own or have the necessary rights and permissions to submit the User Content and to grant the license described above.
- Represent that your User Content does not infringe, misappropriate, or violate any third-party intellectual property rights, privacy rights, or other legal rights.
- Kubali kutowasilisha Maudhui ya Mtumiaji ambayo ni ya uwongo, ya kupotosha, ya ulaghai, ya kukashifu, chafu, ya vitisho, ya kunyanyasa, ya kibaguzi, au yenye chuki kwa njia nyinginezo au yanayokiuka sheria yoyote inayotumika.
Foodfy haiidhinishi Maudhui yoyote ya Mtumiaji na haiwajibikii Maudhui ya Mtumiaji yaliyochapishwa na wahusika wengine. Tunahifadhi haki ya kuondoa, kuhariri, au kuzima Maudhui yoyote ya Mtumiaji ambayo yanakiuka Sheria na Masharti haya, kwa hiari yetu na bila notisi ya mapema.
22. Mwenendo uliokatazwa
You agree that you will not, and will not assist or enable any third party to:
- Use the Platform for any unlawful, fraudulent, or malicious purpose, or in violation of any applicable local, national, or international law or regulation.
- Iga mtu au huluki yoyote, au useme kwa uwongo au wakilisha vibaya utambulisho wako, umri, au ushirika wako na mtu au huluki yoyote.
- Kuingilia kati, kuvuruga, kushusha hadhi, au kuweka mzigo usio na sababu au usio na uwiano kwenye Mfumo, seva zake, mitandao, au miundombinu iliyounganishwa.
- Jaribio la kupata ufikiaji usioidhinishwa wa sehemu yoyote ya Mfumo, akaunti zingine za watumiaji, mifumo ya kompyuta, au mitandao iliyounganishwa kwenye Jukwaa kupitia udukuzi, uchimbaji wa nenosiri, uhandisi wa kijamii, au njia nyingine yoyote.
- Use any automated system, including but not limited to robots, spiders, scrapers, data mining tools, or artificial intelligence to access, extract, copy, or monitor data from the Platform without our express written permission.
- Shiriki katika miamala ya ulaghai, ulaghai wa malipo, au upotoshaji wa maagizo, ukaguzi, ukadiriaji, matokeo ya utafutaji au kipengele kingine chochote cha Mfumo.
- Upload, transmit, or distribute any malware, viruses, worms, Trojan horses, or other harmful or malicious code.
- Kuwanyanyasa, kuwatisha, kuwatisha au kuwadhulumu Watumiaji wengine, Washirika wa Biashara, Washirika wa Uwasilishaji, Washirika wa Wilaya, au wafanyikazi wa Foodfy.
- Zungusha, zima, au kuingilia vipengele vya usalama vya Mfumo, ikiwa ni pamoja na vipengele vinavyozuia au kudhibiti matumizi, kunakili au kufikia.
- Use the Platform to compile, directly or indirectly, a collection of business listings, product data, pricing information, or customer data for use outside the Platform.
23. Kanusho za Udhamini
THE PLATFORM AND ALL CONTENT, FEATURES, SERVICES, AI OUTPUTS, NUTRITIONAL DATA, AND INFORMATION PROVIDED THROUGH THE PLATFORM ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FOODFY EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND QUIET ENJOYMENT.
Without limiting the foregoing, Foodfy does not warrant that: (a) the Platform will be uninterrupted, timely, secure, or error-free; (b) the results obtained from use of the Platform will be accurate, reliable, or complete; (c) any errors or defects will be corrected; (d) the Platform or the servers that make the Platform available are free of viruses or other harmful components; or (e) AI-generated content, nutritional data, or health insights are accurate or suitable for any particular purpose.
24. Ukomo wa Dhima
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FOODFY, ITS PARENT COMPANIES, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, USE, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- Your access to, use of, or inability to access or use the Platform.
- Bidhaa, huduma au maudhui yoyote yanayopatikana kutoka au kupitia Mfumo, ikijumuisha ubora wa chakula, usalama wa chakula na masuala ya utoaji.
- Ufikiaji wowote ambao haujaidhinishwa kwa, ubadilishaji, au upotezaji wa data yako, utumaji, au yaliyomo.
- Mwenendo wowote au maudhui ya Mtumiaji yeyote, Mshirika wa Biashara, Mshirika wa Uwasilishaji, au mtu mwingine wa tatu kwenye au kupitia Jukwaa.
- Maudhui yoyote yanayotokana na AI, mapendekezo, ubashiri au maamuzi.
- Taarifa zozote za afya au lishe zinazotolewa kupitia NutriLife au vipengele vingine vya Mfumo.
- Kushindwa, kucheleweshwa, au usumbufu wowote katika huduma za utoaji wa ndege zisizo na rubani.
- Maamuzi yoyote ya uwekezaji yanayofanywa kulingana na taarifa zinazopatikana kupitia Mfumo.
KWA MATUKIO YOYOTE HATAKUWEPO JUMLA YA FOODFY ITAKUJUMUISHA DHIMA KWAKO KWA MADAI YOTE YANAYOTOKEA AU YANAYOHUSIANA NA MASHARTI HAYA AU MATUMIZI YAKO YA JUKWAA YATAZIDI KUBWA ZAIDI YA: (A) KIASI ULICHOLIPA ILI KULIA CHAKULA MWEZI WA PILI 11 MWEZI WA PILI. KUPITIA MADAI; AU (B) DOLA MIA MOJA ZA MAREKANI ($100).
THE LIMITATIONS AND EXCLUSIONS IN THIS SECTION APPLY REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, AND EVEN IF FOODFY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
25. Malipo
You agree to indemnify, defend, and hold harmless Foodfy and its parent companies, subsidiaries, affiliates, officers, directors, employees, agents, partners, and licensors (collectively, the "Indemnified Parties") from and against any and all claims, demands, actions, liabilities, damages, losses, costs, and expenses (including reasonable attorneys fees and court costs) arising out of or in connection with:
- Your access to or use of the Platform.
- Your violation of these Terms or any applicable law or regulation.
- Your User Content or business listings.
- Your violation of any rights of any third party, including intellectual property, privacy, or publicity rights.
- Bidhaa au huduma zozote unazotoa kama Mshirika wa Biashara kupitia Jukwaa.
- Huduma zozote za uwasilishaji unazotoa kama Mshirika wa Uwasilishaji kupitia Mfumo.
- Mzozo wowote kati yako na Mtumiaji mwingine wa Jukwaa.
26. Utatuzi wa Migogoro
26.1 Azimio Lisilo Rasmi
Kabla ya kuanzisha kesi rasmi, pande zote mbili zinakubali kujaribu kusuluhisha mzozo, dai, au utata wowote unaotokana na au unaohusiana na Sheria na Masharti haya au Jukwaa kupitia mazungumzo yasiyo rasmi ya nia njema. Unaweza kuanzisha mchakato wa kusuluhisha mzozo usio rasmi kwa kuwasiliana nasi kwa [email protected] na maelezo ya maandishi ya mgogoro huo. Tutajaribu kusuluhisha mzozo ndani ya siku thelathini (30) baada ya kupokelewa.
26.2 Usuluhishi Unaofungamana
Ikiwa mzozo hauwezi kutatuliwa kwa mazungumzo yasiyo rasmi ndani ya siku thelathini (30), upande wowote unaweza kuchagua kutatua mgogoro huo kupitia usuluhishi unaoshurutisha unaosimamiwa na taasisi ya usuluhishi inayotambulika katika eneo la mamlaka linalotumika kwa mgogoro huo. Usuluhishi utafanywa na msuluhishi mmoja, kwa lugha ya Kiingereza, na uamuzi utakuwa wa mwisho na wa kulazimisha pande zote mbili.
26.3 Msamaha wa Hatua ya Hatari
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. You agree to waive any right to participate in a class action lawsuit or class-wide arbitration against Foodfy.
26.4 Vighairi
Licha ya hayo yaliyotangulia, upande wowote unaweza kutafuta msamaha wa amri au mwingine wa usawa katika mahakama yoyote yenye mamlaka ili kuzuia ukiukaji halisi au tishio, utumizi mbaya au ukiukaji wa haki za uvumbuzi, majukumu ya usiri au majukumu ya ulinzi wa data.
27. Sheria ya Utawala
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which the relevant Foodfy entity operates, without regard to conflict of law principles. As Foodfy operates across multiple countries through its Territory Partner network, the specific governing law and jurisdiction may vary depending on your location, the nature of the dispute, and the Foodfy entity with which you have a contractual relationship.
Kwa Watumiaji walio katika Eneo la Kiuchumi la Ulaya (EEA), hakuna chochote katika Sheria na Masharti haya kitakachokunyima ulinzi unaotolewa na masharti ya lazima ya ulinzi wa watumiaji wa sheria ya nchi yako ya makazi.
28. Kukomesha
We may suspend or terminate your access to the Platform at any time, with or without cause, and with or without prior notice. Grounds for termination include, but are not limited to:
- Violation of these Terms or any other Foodfy policy or agreement.
- Shughuli za ulaghai, matusi au haramu.
- Kukosa kulipa ada zozote zinazodaiwa na Foodfy.
- Prolonged inactivity of your account.
- Request by law enforcement or government authorities.
- Kukomesha au urekebishaji wa nyenzo wa Jukwaa au huduma zake zozote.
Upon termination: (a) your right to use the Platform immediately ceases; (b) we may delete your account data after a reasonable retention period, subject to our Privacy Policy and applicable legal obligations; (c) any outstanding payment obligations survive termination; and (d) provisions of these Terms that by their nature should survive termination shall survive, including but not limited to Sections 20, 21, 23, 24, 25, 26, 27, and 29-33.
29. Marekebisho ya Masharti Haya
Foodfy inahifadhi haki ya kurekebisha, kurekebisha, au kusasisha Sheria na Masharti haya wakati wowote. Tunapofanya mabadiliko ya nyenzo, tutafanya:
- Update the "Last updated" date at the top of this page.
- Provide prominent notice on the Platform (such as a banner or in-app notification).
- Kwa mabadiliko ya nyenzo ambayo yanaathiri kwa kiasi kikubwa haki au wajibu wako, tuma arifa kwa anwani ya barua pepe inayohusishwa na akaunti yako angalau siku thelathini (30) kabla ya mabadiliko kutekelezwa.
Your continued use of the Platform after the effective date of any modifications constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must discontinue use of the Platform and may close your account.
30. Nguvu Majeure
Foodfy haitawajibika kwa kushindwa au kucheleweshwa kwa utendakazi wa majukumu yake chini ya Sheria na Masharti haya kwa kadiri kutofaulu au kucheleweshwa kunasababishwa na hali zilizo nje ya udhibiti wake unaofaa, ikijumuisha lakini sio tu: matendo ya Mungu, majanga ya asili, magonjwa ya milipuko au milipuko, vita, ugaidi, machafuko ya kiraia, hatua za serikali au vizuizi, vikwazo, vikwazo, kutofaulu kwa mtandao, kukosekana kwa mawasiliano ya mtandao, migogoro ya wafanyikazi, shida za mtandao, migogoro ya wafanyikazi, mtandao wa rununu. mashambulizi ya mtandaoni, kukatizwa kwa misururu ya ugavi, mabadiliko ya sheria au kanuni, au tukio lingine lolote ambalo halingeweza kutabiriwa au kuzuiwa.
31. Masharti ya Jumla
31.1 Mkataba Mzima
These Terms, together with the Privacy Policy, Cookie Policy, and any other policies or agreements referenced herein or agreed to by you, constitute the entire agreement between you and Foodfy concerning the Platform and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written, between you and Foodfy regarding the Platform.
31.2 Udhaifu
Iwapo kifungu chochote cha Sheria na Masharti haya kinachukuliwa kuwa batili, haramu, au hakiwezi kutekelezeka na mahakama yenye mamlaka, kifungu hicho kitarekebishwa kwa kiwango cha chini kinachohitajika ili kukifanya kuwa halali na kutekelezwa, na masharti yaliyosalia yataendelea kwa nguvu kamili na athari.
31.3 Kazi
You may not assign, transfer, or sublicense your rights or obligations under these Terms without the prior written consent of Foodfy. Foodfy may assign, transfer, or sublicense its rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, reorganization, or sale of assets.
31.4 Msamaha
The failure of Foodfy to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by Foodfy.
31.5 Notisi
Arifa, maombi na mawasiliano yote kutoka kwa Foodfy yanaweza kutumwa kwako kwa njia ya kielektroniki, ikijumuisha barua pepe kwa anwani inayohusishwa na akaunti yako, arifa za ndani ya programu au kwa kuchapisha kwenye Mfumo. Unakubali kwamba arifa za kielektroniki zinakidhi matakwa yoyote ya kisheria kwamba mawasiliano kama hayo yawe katika maandishi. Arifa kwa Foodfy lazima zitumwe kwa [email protected].
31.6 Hakuna Walengwa wa Wengine
These Terms do not create any third-party beneficiary rights in any individual or entity that is not a party to these Terms, except as expressly provided herein.
31.7 Vichwa
The section headings in these Terms are for convenience only and have no legal or contractual effect.
32. Wasiliana Nasi
Ikiwa una maswali, wasiwasi au maoni yoyote kuhusu Sheria na Masharti haya, tafadhali wasiliana nasi kupitia njia zifuatazo:
- Maswali ya Kisheria: [email protected]
- Msaada wa Jumla: [email protected]
- Security Issues: [email protected]
- Tovuti: foodfy.ai