Privacy Policy

1. Ifihan

Foodfy ("Ile-iṣẹ", "awa", "wa", "wa") ti pinnu lati daabobo asiri ati aabo alaye ti ara ẹni. Ilana Aṣiri yii ṣe alaye bi a ṣe n gba, lo, ṣafihan, tọju, ati daabobo data rẹ nigbati o ba nlo pẹlu Syeed Foodfy, pẹlu oju opo wẹẹbu wa ni foodfy.ai, awọn ohun elo alagbeka, APIs, dashboards oniṣowo, awọn iṣẹ AI, nẹtiwọọki ifijiṣẹ drone, ati gbogbo awọn iṣẹ ati awọn ẹya ti o jọmọ (lapapọ, “Platform”).

This Privacy Policy applies to all users of the Platform worldwide, including Customers, Business Partners, Delivery Partners, Territory Partners, Corporate Account administrators and employees, Investors, Influencers, NutriLife users, and visitors. By accessing or using the Platform, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

Foodfy nṣiṣẹ kọja awọn orilẹ-ede 250+. Awọn ofin aabo data kan pato ti o wulo fun ọ le yatọ si da lori ipo rẹ. Nibiti ofin agbegbe ti pese aabo ti o tobi ju Ilana Aṣiri yii, ofin agbegbe bori. Awọn ipese agbegbe afikun jẹ alaye ni Abala 16.

2. Data Adarí

Foodfy jẹ oludari data ti o ni iduro fun data ti ara ẹni ti a ṣe ilana nipasẹ Platform, ayafi ti bibẹẹkọ ti sọ. Fun Foodfy fun Iṣẹ (Awọn akọọlẹ Ajọpọ), agbari iforukọsilẹ n ṣiṣẹ bi oluṣakoso data fun data ti ara ẹni oṣiṣẹ, ati pe Foodfy n ṣiṣẹ bi ero isise data fun wọn.

Fun awọn ibeere aabo data, o le kan si Oṣiṣẹ Idaabobo Data wa ni:

Imeeli: [email protected]
Postal Address: Foodfy, Oṣiṣẹ Idaabobo Data, wa lori ibeere nipasẹ [email protected]

3. Alaye A Gba

We collect different categories of personal data depending on how you interact with the Platform and which services you use.

3.1 Gbogbo awọn olumulo

Alaye Account: Orukọ kikun, adirẹsi imeeli, nọmba foonu, ọjọ ibi, aworan profaili, ati ọrọ igbaniwọle ti paroko.
Data Ijeri: Awọn iwe-ẹri iwọle, awọn aṣiri ijẹrisi ifosiwewe meji ati awọn koodu imularada, awọn ami API, ati awọn idamọ igba.
Ẹrọ ati Imọ Data: Iru ẹrọ, ẹrọ ṣiṣe ati ẹya, iru ẹrọ aṣawakiri ati ẹya, ipinnu iboju, awọn idamọ ẹrọ alailẹgbẹ, alaye nẹtiwọọki alagbeka, adiresi IP, ati awọn ami ifitonileti titari (awọn ami ifihan).
Usage Data: Awọn oju-iwe ti a ṣabẹwo, awọn ẹya ti a lo, awọn ibeere wiwa, tẹ awọn ilana, awọn ọna lilọ kiri, iye akoko akoko, awọn aami akoko, awọn URL tọka, ati awọn iṣẹlẹ ibaraenisepo.
Data ipo: Isunmọ ipo ti o jade lati adiresi IP. Pẹlu ifọkansi ti o fojuhan, ipo GPS kongẹ fun ifijiṣẹ, iṣawari iṣowo nitosi, ati awọn ẹya orisun ipo.
Data ibaraẹnisọrọ: Awọn ifiranṣẹ ti a firanṣẹ nipasẹ Platform, awọn ibaraẹnisọrọ atilẹyin alabara, esi, ati awọn idahun iwadi.

3.2 onibara

Bere fun Data: Awọn nkan ti a paṣẹ, itan-akọọlẹ aṣẹ, awọn adirẹsi ifijiṣẹ (pẹlu orukọ ile, opopona, iyẹwu, ilẹ, koodu iwọle, ati awọn ilana ifijiṣẹ), awọn yiyan aṣẹ, awọn ibeere ijẹẹmu pataki, ati orisun aṣẹ (ayelujara, app, kiosk, QR, WhatsApp, ero ounjẹ).
Data sisan: Iru ọna isanwo, adiresi ìdíyelé, iye owo idunadura, ati itan idunadura. Awọn nọmba kaadi isanwo ni kikun jẹ ilọsiwaju nipasẹ ero isise isanwo ti o ni ifaramọ PCI DSS (Stripe) ati pe a ko fipamọ sori olupin Foodfy rara.
Iwe adirẹsi: Saved delivery addresses including structured address components, GPS coordinates, Google Place IDs, and formatted addresses.
Awọn ayanfẹ: Awọn iṣowo ayanfẹ, awọn ohun ti a fipamọ, awọn ayanfẹ ounjẹ, ede ati eto owo.
Reviews and Ratings: Product reviews, business ratings, delivery ratings, photos, and comments.

3.3 Business Partners

Business Alaye: Orukọ ofin iṣowo, orukọ iṣowo, subdomain, idanimọ ile itaja gbogbogbo, iru iṣowo (ounjẹ, ile ounjẹ, ile elegbogi, awọn ododo, soobu, olupese, ami iyasọtọ), adirẹsi ti ara, nọmba foonu, imeeli, ati URL oju opo wẹẹbu.
Ofin ati Owo Data: Tax identification name and number, legal entity type, banking details for payouts, and business registration documents.
Data isẹ: Awọn ohun akojọ aṣayan, katalogi ọja, idiyele, awọn ipele akojo oja, awọn wakati iṣẹ, awọn akoko igbaradi, awọn agbegbe ifijiṣẹ, ati awọn atunto iṣẹ.
Onibara Ibasepo Data: Awọn profaili CRM pẹlu igbohunsafẹfẹ aṣẹ alabara, inawo lapapọ, awọn iṣiro RFM (Igbafẹfẹ, Igbohunsafẹfẹ, Owo) awọn ipele, ipele igbesi aye, ipele iṣootọ, ipo ijade tita, ede ayanfẹ, awọn afi, ati awọn akọsilẹ.
Data Abáni: Staff member names, roles, employee codes, departments, designations, employment type, contact information, emergency contacts, banking details, identity documents, and HR records when using the People and HR feature.
Third-Party Integrations: Google Place ID, Google Rating, awujo media profaili (WhatsApp, Facebook), ati data paarọ pẹlu ese iṣẹ (software iṣiro, awọn iru ẹrọ ifijiṣẹ).
Franchise Data: Ẹgbẹ ami iyasọtọ Franchise, awọn koodu ijade, awọn atunto ipo pupọ, ati awọn atupale ipele-ami.

3.4 Ifijiṣẹ Partners

Ijerisi idanimọ: Idanimọ ti ijọba ti funni, iwe-aṣẹ awakọ, iforukọsilẹ ọkọ, ati ẹri ti iṣeduro.
Real-Time Location: Awọn ipoidojuko GPS ṣe imudojuiwọn lakoko awọn ifijiṣẹ ti nṣiṣe lọwọ fun titọpa aṣẹ, iṣapeye ipa ọna, ati awọn idi aabo.
Data išẹ: Nọmba ti awọn aṣẹ ti o pari, awọn aṣẹ ti a kọ, awọn akoko ifijiṣẹ, awọn idiyele ti a gba, ati itan-owo dukia.
Drone Ifijiṣẹ Data: Fun awọn alabaṣiṣẹpọ ifijiṣẹ ti o ni agbara drone: ipo agbara drone, iru olusare, awọn iṣiro ifijiṣẹ, iṣẹ DronePort, ati awọn akọọlẹ iṣẹ ṣiṣe drone.

3.5 Territory Partners

Awọn agbegbe ti iṣakoso: Ipele agbegbe ti a yàn (Ẹkun, Orilẹ-ede, Ipinle, Ilu, Agbegbe), awọn idamọ agbegbe, ati agbegbe agbegbe.
Awọn Metiriki Iṣẹ: Awọn oṣuwọn gbigbe inu iṣowo, owo ti n wọle, awọn ikun itelorun alabaṣepọ, ati awọn metiriki idagbasoke agbegbe.
Ohun elo Data: Territory applicant profile information submitted during the application and onboarding process.

3.6 Awọn olumulo Account Ajọ (Foodfy fun Iṣẹ)

Data Agbari: Orukọ ofin ile-iṣẹ, iru nkan ti ofin, nọmba iwe-aṣẹ iṣowo, nọmba owo-ori, adirẹsi ti a forukọsilẹ, alaye olubasọrọ ìdíyelé, ati aami.
Data Abáni: Orukọ oṣiṣẹ, imeeli, ipa (abojuto / oluṣakoso / oṣiṣẹ), ẹka, ile-iṣẹ idiyele, nọmba itọkasi oṣiṣẹ, iwọntunwọnsi apamọwọ, itan iṣowo apamọwọ, ati ipo iṣẹ.

3.7 afowopaowo

Profaili oludokoowo: Ipo ijẹrisi, awọn ayanfẹ idoko-owo, awọn iwe aṣẹ ijẹrisi idanimọ, ati itan-akọọlẹ ibaraẹnisọrọ.
Idoko aṣayan iṣẹ-ṣiṣe: Awọn anfani idoko-owo, ikopa idunadura, awọn iye idoko-owo, ati awọn lẹta ti o jọmọ.

3.8 NutriLife Awọn olumulo

NutriLife n gba ilera ifura ati data biometric. Wo Abala 9 fun alaye alaye.

3.9 Alaye lati ẹni kẹta

Social media platforms when you sign in using social login (Google, Facebook, Apple).
Awọn ilana isanwo ati awọn ile-iṣẹ inawo fun iṣeduro idunadura ati idena arekereke.
Public business directories and government registries for business verification and directory building.
Ṣii Awọn Otitọ Ounjẹ ati awọn data data ijẹẹmu miiran fun data ijẹẹmu ọja.
Third-party delivery platforms (Uber Eats, Deliveroo, Talabat, Keeta, Careem) for integrated order management.
Awọn maapu Google ati Awọn aaye API fun ipo, ṣiṣe aworan, ati data adirẹsi.
Awọn atupale ati awọn alabaṣiṣẹpọ ipolowo fun itupalẹ ijabọ oju opo wẹẹbu ati wiwọn ipolongo.

4. Ofin Ipilẹ fun Processing

We process your personal data on the following legal bases, as applicable under the General Data Protection Regulation (GDPR) and similar frameworks:

Išẹ ti Adehun: Processing necessary to fulfill our contractual obligations to you, including account creation, order processing, payment handling, delivery coordination, and provision of Platform features you have subscribed to or requested.
Gbigbanilaaye: Processing based on your freely given, specific, informed, and unambiguous consent. This applies to: precise GPS location tracking, NutriLife health and biometric data collection (special category data), marketing communications and promotional emails, non-essential cookies and tracking technologies, and AI-powered photo analysis of meals.
Anfani t’olofin: Processing necessary for our legitimate business interests, provided these interests are not overridden by your fundamental rights and freedoms. This includes: Platform security and fraud prevention, analytics and service improvement, personalized search results and recommendations (non-AI profiling), customer support and communication, and enforcement of our Terms of Service.
Ofin ọranyan: Processing necessary to comply with applicable legal requirements, including tax and accounting regulations, anti-money laundering (AML) and know-your-customer (KYC) requirements, food safety and public health regulations, data retention mandated by law, and responses to lawful government or regulatory requests.
Vital Interest: Ni awọn ayidayida alailẹgbẹ, ṣiṣe pataki lati daabobo awọn iwulo pataki ẹnikan, gẹgẹbi awọn ipo pajawiri ti o kan awọn nkan ti ara korira, awọn iṣẹlẹ ailewu, tabi awọn pajawiri ilera gbogbogbo.

5. Bi A ṣe Lo Alaye Rẹ

We use the personal data we collect for the following purposes:

5.1 Mojuto Platform Mosi

Provide, maintain, operate, and improve the Platform and all its features and services.
Process and fulfill orders, payments, refunds, and deliveries.
Ṣẹda, jẹri, ati ṣakoso awọn akọọlẹ olumulo ni gbogbo awọn iru olumulo.
Mu ipasẹ aṣẹ-akoko gidi ṣiṣẹ, isọdọkan ifijiṣẹ, ati fifiranṣẹ awakọ/drone.
Process Business Partner payouts and financial reconciliation.
Ṣakoso awọn ṣiṣe alabapin Foodfy Gold, awọn anfani, ati ìdíyelé.
Ṣiṣẹ Foodfy fun Awọn apamọwọ ile-iṣẹ iṣẹ, awọn ipin, ati ipasẹ inawo.

5.2 ibaraẹnisọrọ

Send transactional communications including order confirmations, delivery updates, payment receipts, and account notifications.
Provide customer support and respond to inquiries through all channels (email, in-app, WhatsApp, SMS).
With your consent, send promotional communications, marketing offers, and personalized recommendations.

5.3 Ti ara ẹni ati AI

Ṣe akanṣe iriri rẹ ti ara ẹni nipasẹ awọn abajade wiwa ti agbara AI, awọn iṣeduro iṣowo, ati awọn imọran ọja.
Provide Business Partners with AI-powered tools including menu optimization, demand forecasting, automated marketing content generation, and customer analytics.
Power NutriLife features including AI meal photo analysis, nutritional calculation, and personalized dietary guidance.
Mu AI chatbots ṣiṣẹ ati atilẹyin alabara adaṣe.

5.4 Aabo, Aabo, ati Ibamu

Wa, ṣe iwadii, ati ṣe idiwọ jibiti, ilokulo, iraye si laigba aṣẹ, ati awọn iṣe arufin tabi ipalara.
Verify the identity of Business Partners, Delivery Partners, Territory Partners, and Investors.
Ni ibamu pẹlu awọn adehun ofin to wulo, awọn ibeere owo-ori, ati awọn aṣẹ ilana.
Fi agbara mu Awọn ofin Iṣẹ wa ati awọn adehun miiran.

5.5 Atupale ati Ilọsiwaju

Ṣe awọn itupalẹ akojọpọ ati ailorukọ lati loye awọn ilana lilo ati ilọsiwaju awọn ẹya Platform.
Ṣe idanwo A/B ati iwadii iriri olumulo.
Train and improve AI and machine learning models using anonymized and aggregated data.
Ṣe ipilẹṣẹ awọn ijabọ oye iṣowo ati awọn oye ọja.

6. Bawo ni A Pin Alaye Rẹ

We share your personal data only as necessary to operate the Platform and provide our services. We do not sell your personal data to third parties.

6.1 Pẹlu Awọn olumulo Platform miiran

Awọn alabaṣepọ Iṣowo: When you place an order, we share your name, delivery address, phone number, and order details with the relevant Business Partner to fulfill your order. Business Partners on Foodfy retain full ownership of their customer data and can export it at any time.
Ifijiṣẹ Partners: We share your delivery address, order pickup location, and necessary contact information with Delivery Partners to complete deliveries. Delivery Partner access to your data is limited to what is necessary for the current delivery.
Onibara: Alaye Alabaṣepọ Iṣowo (orukọ, adirẹsi, awọn igbelewọn, akojọ aṣayan, awọn wakati iṣẹ) ti han ni gbangba lori Platform lati jẹ ki iṣawari ati pipaṣẹ ṣiṣẹ.

6.2 Pẹlu Awọn olupese Iṣẹ

We engage trusted third-party service providers who process data on our behalf under strict data processing agreements:

Stripe: Isanwo sisan, ìdíyelé ṣiṣe alabapin, ati wiwa ẹtan.
Cloudflare: Ifijiṣẹ akoonu, aabo DDoS, ati ogiriina ohun elo wẹẹbu.
Anthropic ati OpenAI: AI ati itọkasi awoṣe ẹkọ ẹrọ fun awọn ẹya Platform AI. Awọn data ti a firanṣẹ si awọn olupese AI ti ni ilọsiwaju labẹ awọn ofin sisẹ data ile-iṣẹ wọn ati pe a ko lo lati ṣe ikẹkọ awọn awoṣe gbogbogbo wọn.
Deepgram: Speech-to-text processing for voice-enabled features.
Twilio: SMS delivery and voice communication services.
Google: Awọn maapu, Awọn aaye API, awọn atupale, ati awọn iṣẹ ipolowo.
Meta: Isakoso ipolongo ipolongo ati ipasẹ iyipada.
Awọsanma Infrastructure Olupese: Server hosting, data storage, and computing services.

6.3 Pẹlu Awọn iru ẹrọ Ifijiṣẹ Ẹkẹta

When Business Partners use delivery platform integrations (Uber Eats, Deliveroo, Talabat, Keeta, Careem, and others), order data and necessary operational information is exchanged between the Platform and these third-party services to enable cross-platform order management. This sharing is initiated by the Business Partner and governed by the terms of each delivery platform.

6.4 Pẹlu Iṣiro Integration

When Business Partners connect accounting software (Xero, QuickBooks), financial transaction data, invoices, and business records are synchronized as configured by the Business Partner.

6.5 Fun Ofin ati Ilana Idi

When required by applicable law, regulation, legal process, subpoena, court order, or enforceable governmental request.
To enforce our Terms of Service and other agreements.
To protect the rights, property, safety, or security of Foodfy, our Users, or the public.
To detect, prevent, or address fraud, security, or technical issues.

6.6 Owo Awọn gbigbe

Ni asopọ pẹlu iṣọpọ kan, imudani, atunto, idinaduro, tita awọn ohun-ini, tabi iṣowo ajọ-ajo kan, data ti ara ẹni le jẹ gbigbe si nkan ti n gba. A yoo pese akiyesi ṣaaju ki data ti ara ẹni di koko-ọrọ si eto imulo ipamọ ti o yatọ.

6.7 Pelu ase Re

We may share your information for purposes not described in this Privacy Policy with your explicit consent.

7. Idaduro data

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, provide our services, and comply with legal obligations. Specific retention periods include:

Ti nṣiṣe lọwọ Account Data: Retained for the duration of your account plus 30 days after account deletion request to allow for recovery.
Ibere ati Idunadura Records: Retained for a minimum of 7 years to comply with tax, accounting, and financial regulations in applicable jurisdictions.
Awọn igbasilẹ isanwo: Retained as required by PCI DSS standards and financial regulations, typically 7 years.
Business Partner Data: Retained for the duration of the business relationship plus the legally required retention period for business records.
NutriLife Health Data: Retained while your NutriLife profile is active. Upon deletion request, health data is permanently deleted within 30 days, except where retention is required by law.
Foodfy Gold alabapin Data: Retained for the duration of the subscription plus 3 years for billing dispute resolution.
Data Osise Account Ajọ: Retained for the duration of the employee enrollment plus 1 year after removal from the Corporate Account.
Awọn akọọlẹ ibaraẹnisọrọ: Awọn ibaraẹnisọrọ atilẹyin alabara ni idaduro fun awọn ọdun 3 fun idaniloju didara ati ipinnu ariyanjiyan.
Data atupale: Akopọ ati data atupale ailorukọ le wa ni idaduro titilai nitori ko ṣe idanimọ awọn ẹni-kọọkan.

When personal data is no longer needed and no legal obligation requires its retention, we securely delete or irreversibly anonymize it using industry-standard methods.

8. AI ati Ṣiṣe Ipinnu Aifọwọyi

Foodfy nlo oye atọwọda ati sisẹ adaṣe kọja awọn ẹya Platform pupọ. A ṣe ifaramo si akoyawo nipa bii awọn imọ-ẹrọ wọnyi ṣe n ṣe ilana data rẹ.

8.1 Bawo ni AI ṣe ilana data rẹ

Awọn iṣeduro ti ara ẹni: Awọn awoṣe AI ṣe itupalẹ itan-akọọlẹ aṣẹ rẹ, ihuwasi lilọ kiri ayelujara, ipo, ati awọn ayanfẹ lati ṣeduro awọn iṣowo, awọn ọja, ati awọn ipese. Ilana yii da lori iwulo ẹtọ.
Search Ranking: Search results are ranked using algorithms that consider relevance, distance, popularity, ratings, and personalization signals.
Asọtẹlẹ ibeere: Fun Awọn alabaṣiṣẹpọ Iṣowo, AI ṣe itupalẹ data aṣẹ itan, awọn ilana asiko, awọn iṣẹlẹ agbegbe, ati data oju ojo lati ṣe asọtẹlẹ ibeere. Eyi nlo data iṣowo apapọ.
Imudara Akojọ: AI ni imọran awọn atunṣe idiyele ati awọn iyipada akojọ aṣayan ti o da lori data tita, itupalẹ oludije, ati awọn ayanfẹ alabara. Awọn ipinnu ikẹhin jẹ nigbagbogbo nipasẹ Alabaṣepọ Iṣowo.
Iwari itanjẹ: Awọn ọna ṣiṣe adaṣe ṣe itupalẹ awọn ilana iṣowo, alaye ẹrọ, ati awọn ifihan agbara ihuwasi lati ṣe idanimọ iṣẹ ṣiṣe arekereke. Awọn iṣowo ti asia le jẹ atunyẹwo nipasẹ awọn atunnkanka eniyan.
NutriLife AI: AI ṣe itupalẹ awọn fọto ounjẹ lati ṣe iṣiro akoonu ijẹẹmu ati ṣe ipilẹṣẹ awọn iṣeduro ijẹẹmu ti ara ẹni ti o da lori profaili ilera rẹ. Wo Abala 9 fun alaye.
Aládàáṣiṣẹ Tita: AI ṣe agbejade akoonu titaja, awọn ipolongo imeeli, ati awọn ipese ipolowo fun Awọn alabaṣiṣẹpọ Iṣowo ti o da lori ipin alabara ati data ihuwasi.

8.2 Awọn ẹtọ rẹ Nipa Awọn ipinnu Aifọwọyi

Under applicable law (including GDPR Article 22), you have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. Where such automated decisions are made:

You have the right to obtain human intervention and review of the decision.
You have the right to express your point of view and contest the decision.
You may request an explanation of the logic involved in the automated decision.

To exercise these rights, contact us at [email protected].

8.3 AI Data Safeguards

Awọn data ti a firanṣẹ si awọn olupese AI ẹnikẹta (Anthropic, OpenAI) ti ni ilọsiwaju labẹ awọn adehun sisẹ data data ile-iṣẹ. A ko lo data rẹ lati ṣe ikẹkọ awọn awoṣe AI gbogbogbo-idi wọn.
Ikẹkọ awoṣe AI nipasẹ Foodfy nlo data ailorukọ ati akojọpọ ti ko ṣe idanimọ awọn olumulo kọọkan.
Awọn abajade AI jẹ iṣeeṣe ati pe a gbekalẹ bi awọn imọran tabi awọn iṣiro, kii ṣe awọn ipinnu pataki.

9. Ilera ati Data Biometric (NutriLife)

NutriLife ṣe ilana ilera ti o ni ibatan ati data biometric ti o nilo aabo pataki labẹ awọn ofin ikọkọ to wulo. Abala yii n pese alaye alaye nipa bi a ṣe mu data yii.

9.1 Awọn ẹka ti Data Health Gbà

With your explicit consent, NutriLife may collect and process the following categories of health data:

Awọn wiwọn ti ara: Iwọn ara, giga, ipin sanra ara, iyipo ẹgbẹ-ikun, yipo ibadi, ati atọka ibi-ara (BMI).
Vital Signs: Awọn ipele glukosi ẹjẹ, awọn kika titẹ ẹjẹ, ati oṣuwọn ọkan.
Awọn Atọka Igbesi aye: Sleep duration, hydration levels, daily step count, energy levels, stress levels, mood, and digestive health indicators.
Ounjẹ Alaye: Awọn titẹ sii iwe ito iṣẹlẹ ounjẹ, awọn aworan ounjẹ, kalori ati gbigbemi macronutrient (amuaradagba, awọn carbohydrates, ọra, okun, suga, iṣuu soda), gbigbemi micronutrients (vitamin A nipasẹ B12, kalisiomu, irin, potasiomu, ati awọn miiran), iru ounjẹ, ati awọn nkan ti ara korira.
Profaili Ilera: Ọjọ ibi, akọ-abo, ipele iṣẹ-ṣiṣe, awọn ibi-afẹde ilera (pipadanu iwuwo, ere, itọju), iwuwo ibi-afẹde, awọn ipo iṣoogun, lilo afikun, oyun tabi ipo ọmu.
AI Analysis Data: Awọn aworan ounjẹ ti a ṣe atupale nipasẹ AI, awọn ikun igbẹkẹle, ati awọn iṣiro ijẹẹmu ti AI ti ipilẹṣẹ.

9.2 Ofin Ipilẹ ati ase

Ilera ati data biometric jẹ ipin gẹgẹbi data ẹka pataki labẹ GDPR (Abala 9) ati awọn ofin deede ni agbaye. A ṣe ilana data yii ni iyasọtọ lori ipilẹ ti ifọkansi ti o fojuhan rẹ, eyiti o pese lakoko gbigbe ọkọ oju omi NutriLife. O le yọ aṣẹ rẹ kuro nigbakugba nipa piparẹ NutriLife ninu awọn eto akọọlẹ rẹ, eyiti yoo ja si piparẹ data ilera rẹ laarin awọn ọjọ 30.

9.3 Idi Idiwọn

Your NutriLife health data is used strictly for the following purposes:

Iṣiro oṣuwọn iṣelọpọ basal rẹ (BMR), inawo agbara ojoojumọ (TDEE), ati kalori ti ara ẹni ati awọn ibi-afẹde macronutrients.
Tracking your food diary entries and nutritional intake over time.
Providing AI-powered dietary suggestions and meal plan recommendations.
Ṣiṣafihan awọn aṣa ilera ati ilọsiwaju si awọn ibi-afẹde ti a sọ.

9.4 Ti o muna Data Idaabobo

Awọn alaye ilera ti NutriLife jẹ fifipamọ ni isinmi ati ni gbigbe ni lilo AES-256 ati TLS 1.3 fifi ẹnọ kọ nkan.
Awọn data ilera ti wa ni ipamọ lọtọ lati data Platform gbogbogbo pẹlu awọn idari wiwọle afikun.
Alaye ilera NutriLife ko jẹ pinpin pẹlu awọn ile-iṣẹ iṣeduro, awọn agbanisiṣẹ, awọn olupolowo, tabi ẹnikẹta fun awọn idi ti ko ni ibatan si ipese iṣẹ NutriLife.
Awọn data ilera ko ṣee lo fun ipolowo ipolowo tabi ta si awọn ẹgbẹ kẹta.
Wiwọle si data ilera laarin Foodfy jẹ ihamọ si oṣiṣẹ pataki ati awọn eto lori ipilẹ iwulo-si-mọ to muna.

10. Foodfy Gold alabapin Data

When you subscribe to Foodfy Gold, we process additional data related to your membership:

Subscription Data: Iru ero, ipo ṣiṣe alabapin (lọwọ, idanwo, idaduro, fagile, pari), awọn ọjọ ibẹrẹ ati ipari, awọn ọjọ akoko idanwo, ati awọn ọjọ isọdọtun.
Data sisan: Stripe customer ID, Stripe subscription ID, payment method (last four digits and card type only), and billing history. Full card details are stored exclusively by Stripe.
Lilo Anfani: Total orders placed with Gold benefits, delivery savings, discount savings, total calculated savings, and benefit redemption logs.

This data is processed to manage your subscription, apply benefits to eligible orders, calculate your savings, and provide you with subscription management features. Legal basis: performance of contract.

11. Akọọlẹ Ajọ ati Data Oṣiṣẹ

Fun Foodfy fun Iṣẹ (Awọn akọọlẹ Ajọpọ), awọn iṣẹ ṣiṣe data jẹ pinpin:

11.1 Data Adarí Ibasepo

The enrolling organization (employer) acts as the data controller for employee personal data provided through the Corporate Account. Foodfy acts as a data processor, processing employee data solely as instructed by the employer and in accordance with the Foodfy for Work Data Processing Agreement.

11.2 Data Gbà

Orukọ oṣiṣẹ, adirẹsi imeeli, ati ipa laarin Akọọlẹ Ajọpọ (abojuto, oluṣakoso, oṣiṣẹ).
Ẹka, ile-iṣẹ idiyele, ati nọmba itọkasi oṣiṣẹ bi a ti pese nipasẹ agbanisiṣẹ.
Wallet balance, credit history, spending history, and refund records.
Itan aṣẹ ti a ṣe ni lilo apamọwọ ajọ, pẹlu awọn ohun kan ti o paṣẹ ati awọn oye.

11.3 Agbanisiṣẹ ojuse

Awọn agbanisiṣẹ jẹ iduro fun: (a) nini ipilẹ to tọ lati pin data oṣiṣẹ pẹlu Foodfy; (b) sọfun awọn oṣiṣẹ nipa sisẹ data nipasẹ Platform; (c) idahun si awọn ibeere ẹtọ data data oṣiṣẹ ti o ni ibatan si data iṣakoso agbanisiṣẹ; ati (d) aridaju ibamu pẹlu iṣẹ to wulo ati awọn ofin aabo data.

12. Drone Ifijiṣẹ Operational Data

When drone delivery services are used, the following additional data is processed:

Route and GPS Data: Awọn ọna ọkọ ofurufu Drone, awọn aaye yiyi nipasẹ awọn ipo DronePort, awọn ipoidojuko GPS ifijiṣẹ, ati awọn akoko dide ti ifoju.
Ifijiṣẹ Ẹnìkejì Data: Fun awọn alabaṣiṣẹpọ ifijiṣẹ ti o ni agbara drone: ipo akoko gidi lakoko awọn ifijiṣẹ ti nṣiṣe lọwọ, awọn iṣiro ifijiṣẹ, ati awọn akọọlẹ iṣiṣẹ.
DronePort Data: Awọn metiriki lilo DronePort, awọn iṣeto itọju, ati ipo iṣẹ.
Onibara Ifijiṣẹ Data: Precise delivery coordinates required for safe and accurate drone landing, which may be more precise than standard address-based delivery.

Awọn data ifijiṣẹ Drone ti ni ilọsiwaju lori ipilẹ ofin ti iṣẹ adehun ati, nibiti o ba wulo, iwulo abẹfẹ ni mimu ailewu ati awọn iṣẹ ifijiṣẹ daradara. Awọn data ipo akoko gidi ti Awọn alabaṣepọ Ifijiṣẹ jẹ ilọsiwaju nikan lakoko awọn ifijiṣẹ lọwọ.

13. Data Aabo

Foodfy ṣe imuse okeerẹ, imọ-ẹrọ idari ile-iṣẹ ati awọn igbese eto lati daabobo data ti ara ẹni rẹ:

13.1 Imọ aabo

Ìsekóòdù ti gbogbo data ni irekọja si lilo TLS 1.2+ (HTTPS fi agbara mu kọja gbogbo awọn aaye ipari Platform).
Ìsekóòdù ti data ifura ni isinmi nipa lilo fifi ẹnọ kọ nkan AES-256.
Web application firewall (WAF) and DDoS protection powered by Cloudflare.
Nẹtiwọọki ifijiṣẹ akoonu (CDN) pẹlu caching eti fun iṣẹ ṣiṣe ati aabo.
PCI DSS-ni ifaramọ owo sisan nipasẹ Stripe, pẹlu ko si ibi ipamọ ti awọn kikun kaadi awọn nọmba lori Foodfy olupin.
Two-factor authentication (2FA) available for all accounts and mandatory for privileged accounts.
Ijeri API nipa lilo awọn ami-ami to ni aabo pẹlu opin oṣuwọn ati wiwa ilokulo.
Regular automated vulnerability scanning and penetration testing.

13.2 Awọn aabo ti ajo

Role-based access controls ensuring employees can only access data necessary for their function.
Itumọ data agbatọju olona-pupọ pẹlu pinpin data data ti orilẹ-ede kan pato, aridaju data lati awọn sakani oriṣiriṣi ti yapa pẹlu ọgbọn.
Awọn adehun sisẹ data pẹlu gbogbo awọn olupese iṣẹ ẹnikẹta.
Regular security awareness training for all personnel with access to personal data.
Awọn ilana idahun iṣẹlẹ ati ẹgbẹ aabo ti o yasọtọ.
Awọn iṣe idinku data: a gba nikan data pataki fun idi pàtó kan.

While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage all users to take steps to protect their own accounts, including using strong, unique passwords and enabling two-factor authentication.

14. International Data Gbigbe

Foodfy nṣiṣẹ kọja awọn orilẹ-ede 250+ nipasẹ awọn amayederun agbaye ati nẹtiwọki Alabaṣepọ Agbegbe. Awọn data ti ara ẹni le jẹ gbigbe si ati ṣiṣẹ ni awọn orilẹ-ede miiran yatọ si orilẹ-ede ibugbe rẹ. Nigba ti a ba gbe data ti ara ẹni lọ si kariaye, a ṣe awọn aabo ti o yẹ lati rii daju pe data rẹ wa ni aabo:

Standard Contractual Clauses (SCCs): Fun awọn gbigbe lati EEA/UK si awọn orilẹ-ede laisi ipinnu apewọn, a lo Awọn asọye Adehun Iṣeduro Iṣeduro Igbimọ Yuroopu.
Data Processing Adehun: Gbogbo awọn olupese iṣẹ ẹni-kẹta ti n ṣakoso data ti ara ẹni fun wa ni adehun nipasẹ awọn adehun sisẹ data ni kikun ti o pẹlu awọn adehun aabo data, awọn ibeere aabo, ati awọn aabo gbigbe aala.
Orilẹ-ede-Pato Data Pínpín: Awọn faaji agbatọju olona-pupọ wa nlo awọn shards data-pato ti orilẹ-ede, eyiti o tumọ si data iṣiṣẹ ti wa ni ipamọ ati ṣiṣẹ laarin tabi nitosi agbegbe agbegbe ti Ilẹ-ilẹ ti o yẹ, idinku awọn gbigbe aala-aala fun awọn iṣẹ lojoojumọ.
Awọn ipinnu Iṣe deede: Where available, we rely on adequacy decisions issued by relevant regulatory authorities.
Transfer Impact Assessments: We conduct transfer impact assessments for data transfers to countries without adequate data protection frameworks.

15. Awọn ẹtọ ipamọ rẹ

O da lori ipo rẹ, o ni ọpọlọpọ awọn ẹtọ nipa data ti ara ẹni rẹ. Foodfy ti pinnu lati bọwọ fun awọn ẹtọ wọnyi fun gbogbo awọn olumulo ni agbaye:

15.1 Gbogbo awọn ẹtọ

Regardless of your location, all Foodfy users may:

Wiwọle: Request a copy of the personal data we hold about you in a structured, commonly used, machine-readable format.
Atunse: Request correction of inaccurate, incomplete, or outdated personal data. You can update most information directly through your account settings.
Piparẹ: Request deletion of your personal data, subject to legitimate retention requirements (legal obligations, dispute resolution, fraud prevention).
Restriction: Request that we restrict the processing of your personal data in certain circumstances.
Atako: Nkankan si sisẹ data ti ara ẹni fun awọn idi titaja taara. A yoo ni ibamu pẹlu gbogbo awọn ibeere ijade kuro ni kiakia.
Withdrawal of Consent: Where processing is based on consent, withdraw your consent at any time without affecting the lawfulness of prior processing.
Piparẹ Account: Request complete deletion of your account and associated personal data. Account deletion requests are processed within 30 days.

15.2 Bi o ṣe le Lo Awọn ẹtọ Rẹ

You may exercise your rights by:

Wọle si awọn eto akọọlẹ rẹ fun iṣakoso data iṣẹ ti ara ẹni, awọn iyipada ayanfẹ, ati piparẹ akọọlẹ.
Fifiranṣẹ Imeeli Oṣiṣẹ Idaabobo Data wa ni [email protected] pẹlu ibeere rẹ.
Imeeli ikọkọ@foodfy.ai fun awọn ibeere ikọkọ gbogbogbo.

We will verify your identity before processing requests and respond within the timeframe required by applicable law (typically 30 days, extendable by an additional 60 days for complex requests with prior notification to you).

16. Awọn ẹtọ Aṣiri Agbegbe

The following supplemental provisions apply based on your location and the applicable data protection law:

16.1 Agbegbe Iṣowo Yuroopu ati United Kingdom (GDPR / UK GDPR)

Ti o ba wa ni EEA tabi UK, o ni awọn ẹtọ afikun atẹle labẹ Ilana Idaabobo Data Gbogbogbo:

Gbigbe Data: Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller.
Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection supervisory authority. A list of EEA supervisory authorities is available at ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
Aládàáṣiṣẹ Ipinnu-Ṣiṣe: Right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects (GDPR Article 22). See Section 8.2.
Oṣiṣẹ Idaabobo Data: DPO wa ni a le de ọdọ [email protected] fun eyikeyi awọn ibeere ti o jọmọ GDPR.

16.2 California, Àwọn Ìpínlẹ̀ Aṣọ̀kan Amẹ́ríkà (CCPA/CPRA)

Ti o ba jẹ olugbe California kan, o ni awọn ẹtọ wọnyi labẹ Ofin Aṣiri Olumulo California (gẹgẹbi ti a ṣe atunṣe nipasẹ Ofin Awọn ẹtọ Aṣiri California):

Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected, the sources of collection, the business purpose for collecting, and the categories of third parties with whom we share it.
Right to Delete: Request deletion of your personal information, subject to statutory exceptions.
Right to Correct: Request correction of inaccurate personal information.
Right to Opt Out of Sale or Sharing: Foodfy ko ta alaye ti ara ẹni rẹ. A ko pin ifitonileti ti ara ẹni fun ipolowo iwa ihuwasi ti ọrọ-agbelebu laisi aṣẹ rẹ.
Right to Limit Use of Sensitive Personal Information: Request limitation of the use and disclosure of sensitive personal information to what is necessary for the purposes specified.
Aisi-iyasoto: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

Ni awọn oṣu 12 ṣaaju, a ko ta alaye ti ara ẹni gẹgẹbi asọye nipasẹ CCPA/CPRA.

16.3 Brazil (LGPD)

Ti o ba wa ni Ilu Brazil, o ni awọn ẹtọ labẹ Lei Geral de Protecao de Dados (LGPD), pẹlu ẹtọ lati: ìmúdájú ti processing, wiwọle, atunse, àìdánimọ, portability, piparẹ ti data ni ilọsiwaju pẹlu ase, alaye nipa pinpin, ati awọn ọtun lati ẹbẹ Autoridade Nacional de Protecao de Dados (ANPD).

16.4 Asia-Pacific (PDPA ati Awọn ofin to dọgba)

Ti o ba wa ni awọn ijọba pẹlu Awọn iṣẹ Idaabobo Data Ti ara ẹni tabi awọn ofin deede (pẹlu Singapore, Thailand, ati awọn orilẹ-ede Asia-Pacific miiran), o ni awọn ẹtọ lati wọle si, atunṣe, piparẹ, ihamọ, ati gbigbe data ti ara ẹni rẹ gẹgẹbi a ti pese nipasẹ ofin agbegbe to wulo. A ṣe ilana data rẹ ni ibamu pẹlu awọn ibeere PDPA ti o wulo, pẹlu gbigba igbanilaaye nibiti o nilo ati pese akiyesi gbangba ti awọn iṣẹ ṣiṣe data.

16.5 Aringbungbun oorun ati North Africa

Fun awọn olumulo ni UAE, Saudi Arabia, ati awọn sakani MENA miiran, a ni ibamu pẹlu awọn ilana aabo data to wulo pẹlu Ofin Federal UAE lori Idaabobo Data Ti ara ẹni, Ofin Idaabobo Data Ti ara ẹni Saudi Arabia, ati awọn ilana agbegbe deede. Eyi pẹlu awọn ibeere isọdibilẹ data nibiti o ba wulo.

16.6 Miiran Awọn sakani

Foodfy ti pinnu lati ni ibamu pẹlu awọn ofin aabo data ni gbogbo awọn sakani nibiti a ti ṣiṣẹ. Ti ẹjọ rẹ ba ni awọn ibeere aabo data kan pato ti a ko ṣe akojọ loke, jọwọ kan si [email protected] fun alaye nipa bii a ṣe daabobo awọn ẹtọ rẹ labẹ ofin agbegbe rẹ.

17. Ifitonileti ṣẹ data

Ni iṣẹlẹ ti irufin data ti ara ẹni ti o jẹ eewu si awọn ẹtọ ati awọn ominira rẹ, Foodfy yoo:

Ṣe akiyesi aṣẹ alabojuto ti o yẹ laarin awọn wakati 72 ti di mimọ irufin naa, bi o ṣe nilo nipasẹ GDPR Abala 33 ati awọn ipese deede ni awọn sakani miiran.
Fi leti awọn ẹni-kọọkan ti o kan laisi idaduro ti ko yẹ nigbati irufin naa le ja si eewu giga si awọn ẹtọ ati awọn ominira wọn, gẹgẹbi ibeere GDPR Abala 34 ati awọn ipese deede.
Provide details of the nature of the breach, the categories and approximate number of data subjects and records affected, the likely consequences, and the measures taken or proposed to address the breach and mitigate its effects.
Ṣe iwe gbogbo awọn irufin data ti ara ẹni, pẹlu awọn ododo, awọn ipa, ati awọn iṣe atunṣe ti a ṣe, ni ibamu pẹlu iforukọsilẹ irufin inu wa.

Ti o ba gbagbọ pe data rẹ ti gbogun, jọwọ kan si [email protected] lẹsẹkẹsẹ.

18. Omode ati labele

The Platform is not intended for use by individuals under the age of 18, or the age of digital consent in their jurisdiction (which may be lower, such as 16 in most EEA countries or 13 in the United States under COPPA). We do not knowingly collect personal information from children below the applicable age threshold.

Ti a ba mọ pe a ti gba data ti ara ẹni lairotẹlẹ lati ọdọ ọmọde ti o wa ni isalẹ iloro ọjọ-ori ti o wulo laisi aṣẹ obi tabi alagbatọ, a yoo ṣe awọn igbesẹ lẹsẹkẹsẹ lati pa alaye yẹn rẹ kuro ninu awọn eto wa. Ti o ba gbagbọ pe a ti gba alaye lati ọdọ ọmọde, jọwọ kan si wa lẹsẹkẹsẹ ni [email protected].

19. Ẹni-kẹta Links ati Awọn iṣẹ

The Platform may contain links to third-party websites, applications, and services. This Privacy Policy does not apply to any third-party services, and Foodfy is not responsible for the privacy practices, content, or security of any third party. This includes Business Partner websites built using the Foodfy Website Builder, which may contain additional third-party integrations selected by the Business Partner.

We encourage you to review the privacy policy of every third-party service you interact with.

20. Ayipada si Yi Asiri Afihan

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes:

We will update the "Last updated" date at the top of this page.
We will provide prominent notice on the Platform.
Fun awọn iyipada ohun elo ti o ni ipa pataki bi a ṣe n ṣe ilana data rẹ, a yoo fi to ọ leti nipasẹ imeeli o kere ju awọn ọjọ 30 ṣaaju ki awọn ayipada to ni ipa.
Where required by law, we will obtain your consent to material changes in data processing practices.

Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

21. Kan si wa

Ti o ba ni awọn ibeere eyikeyi, awọn ifiyesi, tabi awọn ibeere nipa Ilana Aṣiri yii, data ti ara ẹni, tabi awọn iṣe aabo data wa, jọwọ kan si wa nipasẹ awọn ikanni wọnyi:

Oṣiṣẹ Idaabobo Data: [email protected]
Privacy Inquiries: [email protected]
Security Issues: [email protected]
Gbogbogbo Support: [email protected]
Aaye ayelujara: foodfy.ai

We are committed to resolving any complaints about our collection or use of your personal data. If you have a complaint, please contact us first. If we are unable to resolve your concern, you have the right to lodge a complaint with your local data protection supervisory authority.