1. Isingeniso
Welcome to Foodfy ("Company", "we", "our", "us"). These Terms of Service ("Terms") govern your access to and use of the Foodfy platform, including our website at foodfy.ai, mobile applications for iOS and Android, application programming interfaces (APIs), merchant dashboards, point-of-sale systems, kitchen display systems, website and mobile app builders, AI-powered tools, drone delivery infrastructure, and all related services, features, content, and functionality (collectively, the "Platform").
Ngokwenza i-akhawunti, ukufinyelela, noma ukusebenzisa noma iyiphi ingxenye Yenkundla, uyavuma ukuthi ufundile, waqonda, futhi uyavuma ukuboshwa yile Migomo, Inqubomgomo yethu Yobumfihlo, kanye Nenqubomgomo yethu Yekhukhi. Uma usebenzisa Inkundla esikhundleni senhlangano, uyamela futhi uyaqinisekisa ukuthi unegunya lokubophezela leyo nhlangano kule Migomo.
Uma ungavumelani nale Migomo, akumele ufinyelele noma usebenzise Inkundla.
2. Izincazelo
Throughout these Terms, the following definitions apply:
- Inkundla: The Foodfy website, mobile applications, APIs, merchant dashboards, embedded tools (POS, KDS, website builder, app builder, ScreensCaster), AI services, drone delivery network, and all associated services, features, and infrastructure operated by Foodfy.
- Umsebenzisi: Noma yimuphi umuntu noma ibhizinisi elifinyelela noma elisebenzisa Inkundla nganoma isiphi isikhundla, okuhlanganisa Amakhasimende, Ozakwethu Bebhizinisi, Ozakwethu Bokudiliva, Ozakwethu Bendawo, Ama-Akhawunti Ebhizinisi, Abatshalizimali, Nabathonya.
- Ikhasimende: Umuntu osebenzisa Inkundla ukuze aphequlule, athole, a-oda, noma athenge imikhiqizo namasevisi Kozakwethu Bebhizinisi, okuhlanganisa newebhu, uhlelo lokusebenza lweselula, ikhodi ye-QR, ikhiyoski yokuzisiza, noma ukuhlanganiswa kokulethwa kwezinkampani zangaphandle.
- Uzakwethu Webhizinisi: Noma iyiphi indawo yokudlela, isitolo segrosa, ikhemisi, isitolo sezimbali, isitolo sokudayisa, umphakeli, uhlobo, ikhishi elimnyama, noma enye inhlangano yezentengiso ebala imikhiqizo noma amasevisi ku-Platform, isebenzisa amathuluzi obuchwepheshe be-Foodfy, noma ebamba iqhaza endaweni yemakethe yakwa-Foodfy.
- Uzakwethu Wokudiliva: Umuntu noma ibhizinisi elihlinzeka ngezinsizakalo zokuletha nge-Platform, noma ngabe ngokuletha okusekelwe emotweni okujwayelekile noma ngenethiwekhi yokulethwa kwe-Foodfy Drone.
- Territory Partner: Umuntu noma inhlangano ephethe imisebenzi ye-Foodfy endaweni ekhethiwe, esebenza kwelinye lamaleveli amahlanu: Inhloko Yesifunda, Inhloko Yezwe, Inhloko Yezwe, Inhloko Yedolobha, noma Inhloko Yendawo.
- I-Akhawunti Yebhizinisi: Inhlangano ebhalise ku-Foodfy for Work ehlinzeka ngezinzuzo zokudla kubasebenzi bayo ngamawalethi edijithali axhaswe kusengaphambili, uku-oda kweqembu, nokuphathwa kwezindleko ku-Platform.
- I-Foodfy Gold: The Platform subscription membership program that provides Customers with benefits including free delivery, order discounts, priority support, and other premium features.
- I-NutriLife: The Platform health and nutrition tracking service that enables users to log meals, track calories and macronutrients, record biometric data, and receive AI-powered nutritional guidance.
- Amasevisi e-AI: Bonke ubuhlakani bokwenziwa nezici zokufunda zomshini ezihlinzekwa nge-Platform, okuhlanganisa kodwa akukhawulelwe ku-Foodfy AI Hub, ama-chatbots, ukulungiselelwa kwemenyu, ukubikezela kwesidingo, ukumaketha okuzenzakalelayo, ukuhlaziya umsoco, nokusekelwa kwamakhasimende okunamandla e-AI.
- I-DronePort: Indawo ebonakalayo ekhethiwe ngaphakathi kwenethiwekhi yokulethwa kwe-Foodfy Drone esebenza njengendawo yokudlulisela ukulethwa okusekelwe ku-drone, eqhutshwa ababungazi ngaphansi kwesivumelwano ne-Foodfy.
- Okuqukethwe: Yonke imibhalo, izithombe, ihluzo, izithombe, okulalelwayo, ividiyo, idatha, isofthiwe, ulwazi, nezinye izinto ezenziwe zatholakala nge-Platform.
- User Content: Noma yikuphi okuqukethwe, idatha, umbhalo, izithombe, ukubuyekezwa, izilinganiso, noma ezinye izinto ezithunyelwe, ezithunyelwe, noma ezihanjiswe ngabasebenzisi ngePlatform.
3. Ukufaneleka
To access or use the Platform, you must meet all of the following requirements:
- Okungenani ube neminyaka engu-18 ubudala, noma iminyaka yobudala yeningi elisemthethweni endaweni yakho, kuye ngokuthi ikuphi okuphezulu.
- Yiba namandla angokomthetho negunya lokungena esivumelwaneni senkontileka esiyisibopho.
- Provide accurate, current, and complete information during the registration process and maintain the accuracy of such information.
- Akukaze kumiswe okwesikhashana, kususwe, noma kuvinjelwe unomphela ku-Platform.
- Ayitholakali, noma isakhamuzi, kunoma iyiphi indawo lapho ukusetshenziswa kwe-Platform kuzokwephula umthetho osebenzayo wendawo, wezwe, noma wamazwe ngamazwe.
- Uma ubhalisa njengeBusiness Partner, bamba wonke amalayisense adingekayo, izimvume, nezimvume zokulawula ezidingekayo ukuze uqhube ibhizinisi lakho futhi udayise imikhiqizo noma amasevisi endaweni yakho.
Ngokusebenzisa i-Platform, umela futhi uqinisekisa ukuthi uhlangabezana nazo zonke izimfuneko zokufaneleka. I-Foodfy igodle ilungelo lokuqinisekisa ukufaneleka kwakho noma nini kanye nokunqaba noma ukuhoxisa ukufinyelela uma lezi zidingo zingahlangatshezwana nazo.
4. Ukubhaliswa Kwe-akhawunti Nokuphepha
To access certain features of the Platform, you must create an account. When you register, you agree to:
- Provide truthful, accurate, and complete registration information, including your legal name, valid email address, and phone number.
- Dala iphasiwedi eqinile futhi ugcine ukugcinwa kuyimfihlo eqinile yemininingwane yakho yokungena.
- Nika amandla ukuqinisekiswa kwezinto ezimbili (i-2FA) uma kutholakala, ikakhulukazi ku-Business Partner, Territory Partner, nama-akhawunti okuphatha.
- Yazisa i-Foodfy ngokushesha [email protected] uma wazi nganoma yikuphi ukufinyelela okungagunyaziwe noma ukusetshenziswa kwe-akhawunti yakho.
- Yamukela isibopho esigcwele sayo yonke imisebenzi eyenzekayo ngaphansi kwe-akhawunti yakho, kungakhathaliseki ukuthi ugunyazwe nguwe noma cha.
- Ungabelani ngemininingwane ye-akhawunti yakho nanoma yimuphi omunye umuntu noma uvumele abantu abaningi ukuthi basebenzise i-akhawunti eyodwa, ngaphandle uma uhlobo lwe-akhawunti luvumela abasebenzisi abaningi (isb., ama-akhawunti ezisebenzi zeBusiness Partner).
I-Foodfy igodle ilungelo lokumisa noma lokuvala noma iyiphi i-akhawunti esikholelwa ukuthi isetshenziswa ngokwephula le Migomo, ibandakanyeka emsebenzini wokukhwabanisa, noma ibeka engcupheni yokuvikeleka ku-Platform noma kwabanye Abasebenzisi.
5. Izinkonzo Zenkundla
5.1 Okwamakhasimende
I-Foodfy ihlinzeka ngenkundla yobuchwepheshe exhumanisa Amakhasimende namabhizinisi endawo ezindaweni eziningi eziqondile ezihlanganisa izindawo zokudlela, izitolo zegrosa, amakhemisi, izitolo zezimbali, nezitolo zezitolo. Senza kube lula ukutholwa, uku-oda, inkokhelo, kanye nenqubo yokulethwa. I-Foodfy isebenza njengomxhumanisi wezobuchwepheshe futhi ayiyena umdayisi, umkhiqizi, noma umhlinzeki wemikhiqizo noma amasevisi asohlwini lweBusiness Partners. IBusiness Partner ngayinye izimele futhi iyodwa inesibopho sekhwalithi, ukuphepha, ukuba semthethweni, ukunemba, kanye nokugcwaliseka kweminikelo yabo.
Amakhasimende angase afinyelele I-Platform ngokusebenzisa iziteshi eziningi ezihlanganisa iwebhusayithi ye-Foodfy, izinhlelo zokusebenza zeselula, uku-oda kwetafula lekhodi ye-QR, ama-kiosks okuzisiza ezindaweni ezibamba iqhaza, kanye nezinkundla zokulethwa kwezinkampani zangaphandle ezihlanganisiwe.
5.2 Kwabalingani Bebhizinisi
I-Foodfy ihlinzeka ngozakwethu beBhizinisi ngohlelo lobuchwepheshe oluphelele, lwe-in-one oludizayinelwe ukudidiyela kanye nokwenza kahle imisebenzi yabo. Lokhu kuhlanganisa, kodwa akukhawulelwe kulokhu: izinhlelo ze-cloud point-of-sale (POS), izinhlelo zokubonisa ikhishi (i-KDS), imenyu nokuphathwa kwempahla, ukuphathwa kobudlelwane bekhasimende (CRM) ngezinhlelo zokwethembeka, ukuhlaziya okunamandla e-AI kanye nokubikezela kwesidingo, iwebhusayithi kanye nabakhi bohlelo lokusebenza lweselula, izimpawu zedijithali (i-ScreensCaster), ukuphathwa kwemicimbi namathikithi, ukubhukha kanye nesiteshi sokusingatha, i-akhawunti ye-HR, ukuphathwa kwezindleko, ukuphathwa kwezindleko, ukulandelela umsebenzi kanye ne-HR. imiyalezo ye-omnichannel (i-WhatsApp, i-SMS, i-imeyili), ukukhangisa nokumaketha okuzenzakalelayo, ukuphathwa kwethonya, izinhlolovo zamakhasimende, isofthiwe ye-kiosk yokuzisiza, ukuhleleka kwekhodi ye-QR, ukuhlanganiswa kwenkundla yokulethwa, ukuhlanganiswa kwetheminali yokukhokha, nokuphathwa kwe-franchise.
Ozakwethu beBhizinisi bagcina ubunikazi obugcwele bedatha yekhasimende labo, umlando woku-oda, nezibalo zebhizinisi ezenziwe ngePlatform. I-Foodfy ayifuni ubunikazi bedatha yeBusiness Partner futhi inikeza amathuluzi okuthunyelwa kwedatha nokuphatheka.
5.3 Kozakwethu Bokudiliva
I-Delivery Partners isebenza njengosonkontileka abazimele futhi ababona abasebenzi, ama-ejenti, noma abamele i-Foodfy. I-Foodfy ihlinzeka ngenkundla yobuchwepheshe ukwenza lula izicelo zokulethwa, ukwenziwa kahle komzila, kanye nokulandelelwa kwe-oda. Imigomo eqondile elawula ubudlelwano phakathi kwe-Foodfy kanye Nozakwethu Bokudiliva ichazwe kuSivumelwano Sokudiliva Kazakwethu esihlukile, okufanele samukelwe ngaphambi kokulethwa.
I-Delivery Partners yibo kuphela abanesibopho sokugcina umshwalense ofanele, amalayisense avumelekile, nokuthobela yonke imithetho esebenzayo yezokuthutha nokudiliva endaweni yabo.
5.4 Kwabalingani Bendawo
Territory Partners manage Foodfy operations within designated geographic areas under the terms of a separate Territory Partner Agreement. Territory Partners operate at one of five hierarchical levels: Region Head, Country Head, State Head, City Head, or Area Head. Each level carries specific responsibilities, performance obligations, and profit-sharing arrangements as detailed in the applicable Territory Partner Agreement.
Territory Partner positions are subject to availability, performance review, and compliance with Foodfy operational standards. Foodfy reserves the right to modify territory boundaries, reassign territories, or terminate Territory Partner agreements in accordance with the applicable agreement terms.
5.5 Kuma-Akhawunti Ebhizinisi (Foodfy for Work)
Organizations enrolled in Foodfy for Work receive access to corporate meal management tools, including pre-funded employee digital wallets, group ordering capabilities, expense tracking and reporting, and integration with HR systems. Corporate Account administrators are responsible for managing employee access, funding allocations, and ensuring compliance with their organization internal expense policies.
5.6 Kwabatshalizimali
The Platform provides features for accredited investors to explore investment opportunities in the Foodfy ecosystem, including direct investment in Foodfy, DronePort infrastructure, and related ventures. All investment activities are subject to applicable securities laws and regulations. Investment features on the Platform do not constitute financial advice, and Users should consult qualified financial advisors before making investment decisions. Access to investment features may require additional identity verification and accreditation checks.
5.7 Kwabagqugquzeli
The Platform provides tools for content creators and influencers to collaborate with Business Partners on promotional campaigns. Influencer activities are governed by the Influencer Program Terms and must comply with all applicable advertising disclosure laws and regulations, including requirements to clearly disclose sponsored content and material connections.
6. Ama-oda nezinkokhelo
When you place an order through the Platform, the following terms apply:
- You agree to pay the full price for all items ordered, including the listed product price, applicable taxes, service fees, delivery charges, and any gratuity you choose to add.
- Product prices are set independently by Business Partners. Foodfy does not mark up product prices and does not control the pricing decisions of Business Partners.
- Payment is processed securely through our PCI DSS-compliant third-party payment processors, including Stripe. Foodfy does not store your full payment card number, CVV, or other sensitive payment credentials on our servers.
- Orders are subject to acceptance by the Business Partner. A Business Partner may decline an order due to capacity constraints, inventory unavailability, operating hours, delivery distance, or other legitimate reasons.
- Ukuqinisekiswa kwe-oda akuqinisekisi ukugcwaliseka. Inkontileka yokuthengiswa kwemikhiqizo iphakathi kwakho neBusiness Partner, hhayi phakathi kwakho noFoodfy.
- Refund and cancellation policies vary by Business Partner, order type, and the stage of order processing. Refund requests are evaluated on a case-by-case basis considering factors such as the reason for the request, time elapsed, and order status.
- Kuma-oda afakwe nge-Foodfy for Work wallets yebhizinisi, inkokhelo idonswa kubhalansi yesikhwama sakho semali exhaswe ngumqashi. Imigomo ye-wallet yebhizinisi ilawulwa yisivumelwano phakathi kuka-Foodfy nomqashi wakho.
- Tips and gratuities are voluntary and are passed through to Delivery Partners or Business Partner staff in full. Foodfy does not retain any portion of tips.
7. Izimali Zenkundla
I-Foodfy ikhokhisa imali yesikhulumi kozakwethu beBusiness ukuze kusetshenziswe ubuchwepheshe bayo nezinsizakalo zemakethe. Isakhiwo senkokhelo yakhelwe ukuthi sibe sobala futhi siqhudelane:
- Izimali zenkundla yemakethe zilinganiselwa ku-10% yenani le-oda lama-oda afakwe endaweni yemakethe yakwaFoodfy.
- Ozakwethu Bebhizinisi abasebenzisa ubuchwepheshe be-Foodfy kuma-oda abo aqondile (ngewebhusayithi yabo enebhrendi noma uhlelo lokusebenza olwakhelwe ku-Foodfy) bangaphansi kwenkokhelo yenkundla encishisiwe njengoba icaciswe ku-Business Partner Agreement.
- Amasevisi e-AI akhokhiswa ohlelweni lwezikweletu olukhokhayo njengoba uhamba. Amakhredithi e-AI athengwa kusenesikhathi futhi adliwe ngokusekelwe ekusetshenzisweni. Izintengo zekhredithi namazinga okusebenzisa ashicilelwa ekhasini lentengo le-AI Services futhi angase abuyekezwe ngesaziso sangaphambili.
- Izimali zokubhalisela i-Foodfy Gold zikhokhiswa Amakhasimende abhalisele njengoba kuchazwe eSigabeni 8.
- Izimali ezikhokhwayo ze-akhawunti yenkampani yakwaFoodfy for Work, uma zikhona, zilawulwa yisivumelwano esihlukile sezinsizakalo zebhizinisi.
Amakhasimende awakhokhiswa izinkokhelo zenkundla ezingaphezu kwezintengo eziboniswa ekuphumeni. Zonke izinkokhelo, izinkokhiso, nezintela ezisebenzayo zenziwe ngokusobala ngaphambi kokuqinisekiswa kwe-oda.
8. Ubulungu be-Foodfy Gold
I-Foodfy Gold iwuhlelo lobulungu bokubhaliselwe olukhokhelwayo olunikeza izinzuzo ze-premium kumakhasimende. Ngokubhalisela i-Foodfy Gold, uyavumelana nale migomo elandelayo:
8.1 Ukubhalisa nokukhokhisa
- Okubhaliselwe kwe-Foodfy Gold kukhokhiswa ngokuphindaphindiwe (nyanga zonke noma ngonyaka) njengoba kukhethiwe ngesikhathi sokuthenga. Ukubhalisa kwakho kuzokwenziwa kabusha ngokuzenzakalelayo ekupheleni kwesikhathi ngasinye sokukhokha ngaphandle uma ukhansela ngaphambi kwedethi yokuvuselela.
- Payment is processed through Stripe. By subscribing, you authorize Foodfy to charge your designated payment method for the subscription fee at each renewal period.
- Subscription prices may change with at least 30 days advance notice. Price changes will take effect at the start of your next billing cycle following the notice period.
8.2 Izinzuzo
- Izinzuzo ze-Foodfy Gold zingase zihlanganisa ukulethwa kwamahhala noma okunesaphulelo, izaphulelo zamaphesenti kuma-oda, ukusekelwa kwamakhasimende okubalulekile, ukufinyelela kwangaphambi kwesikhathi kuzici ezintsha, namaphromoshini akhethekile. Izinzuzo ezithile ziyahlukahluka ngokwesigaba sohlelo kanye nokutholakala kwendawo.
- Izinzuzo zisebenza kuphela kuma-oda afanelekile afakwe nge-Foodfy Platform futhi angaphansi kwamanani amancane e-oda, ukutholakala kozakwethu bebhizinisi ababambe iqhaza, neminye imibandela njengoba ishiwo.
- I-Foodfy igodle ilungelo lokushintsha, lokwengeza, noma lokususa izinzuzo ezithile ngesaziso sangaphambi kwesikhathi esifanele kwababhalisile.
8.3 Isikhathi Sokulinga
I-Foodfy ingase inikeze isikhathi sesilingo samahhala noma esinesaphulelo sababhalisile abasha be-Foodfy Gold. Ekupheleni kwesikhathi sesilingo, okubhaliselwe kwakho kuzoguqulela ngokuzenzakalelayo kokubhaliselwe okukhokhelwayo ngesilinganiso sangaleso sikhathi ngaphandle kokuthi ukhansele ngaphambi kokuphela kwesikhathi sesilingo. Ungasebenzisa isilingo esisodwa kuphela nge-akhawunti ngayinye.
8.4 Ukukhansela Nokubuyiselwa Imali
- You may cancel your Foodfy Gold subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period, and you will retain access to Gold benefits until that date.
- Akukho ukubuyiselwa kwemali okulinganiselwe okunikezwayo ngezikhathi zokukhokha ingxenye. Uma ukhansela ngesikhathi sesivivinyo, ngeke ukhokhiswe.
- I-Foodfy inelungelo lokunqamula noma lokumisa ubulungu beGolide uma sithola ukuhlukumeza, ukukhwabanisa, noma ukwephulwa kwale Migomo.
8.5 Imikhawulo Ye-akhawunti
Ubulungu be-Foodfy Gold bungobomuntu siqu futhi abudluliseki. Ukwabelana nge-akhawunti, ukuthengiswa kabusha, noma ukuxhashazwa kwezinzuzo zeGolide ngezinjongo zokuthengisa akuvunyelwe ngokuphelele futhi kungase kuphumele ekunqanyulweni kobulungu ngokushesha ngaphandle kokubuyiselwa kwemali.
9. I-Foodfy for Work (Ama-Akhawunti Ebhizinisi)
I-Foodfy for Work yenza izinhlangano zinikeze izinzuzo zokudla kubasebenzi bazo nge-Platform. Kusebenza imigomo elandelayo:
- Imigomo Ye-akhawunti Yenkampani, okuhlanganisa amanani, amashejuli oxhaso lwesikhwama semali, nemikhawulo yokwabiwa, ibuswa Isivumelwano Se-Foodfy Somsebenzi Esihlukene phakathi kwe-Foodfy nenhlangano ebhalisayo.
- Abaphathi be-Akhawunti Yebhizinisi banomthwalo wemfanelo wokumema nokuphatha abasebenzi, ukubeka amanani okwabiwa nemvamisa, ukuqapha ukusetshenziswa, kanye nokuqinisekisa ukuthotshelwa kwezinqubomgomo zangaphakathi zenhlangano yabo.
- Izimali ezisele zesikhwama semali yesisebenzi zixhaswa umqashi futhi zingase zisetshenziselwe ukuthenga okufanelekile Eplathifomu. Amabhalansi e-wallet awadluliseki, awakwazi ukukhishwa njengokheshi, futhi aphelelwa yisikhathi njengoba kuchazwe Kusivumelwano Se-akhawunti Yebhizinisi.
- I-Foodfy icubungula idatha yomuntu siqu yesisebenzi (igama, i-imeyili, umnyango, isikhungo sezindleko) njengomcubunguli wedatha egameni lomqashi (isilawuli sedatha). Imininingwane inikezwe kuNqubomgomo yethu Yobumfihlo.
- Uma isisebenzi sishiya inhlangano noma sikhishwa ku-Akhawunti Yebhizinisi, ibhalansi yaso yesikhwama ibuyiselwa enhlanganweni. Ukusebenza kwe-akhawunti yomuntu siqu okusele akuthintwa.
10. NutriLife Health and Nutrition Services
I-NutriLife iyisici sokulandelela impilo nokudla okutholakala nge-Platform. Ngokusebenzisa i-NutriLife, uyavuma futhi uyavumelana nokulandelayo:
10.1 Akuyona Inkonzo Yezokwelapha
I-NutriLife iyithuluzi lezempilo kanye nolwazi kuphela. AKUYONA idivayisi yezokwelapha, isevisi yezokwelapha, noma esikhundleni seseluleko sezokwelapha esichwepheshile, ukuxilonga, noma ukwelashwa. Ulwazi lokudla okunomsoco, ukubalwa kwekhalori, ukulandelwa kwe-macro kanye ne-micronutrient, iziphakamiso zokudla okunamandla e-AI, kanye nemininingwane yezempilo enikezwe i-NutriLife eyezinjongo zolwazi oluvamile kuphela. Kufanele ngaso sonke isikhathi uthintane nochwepheshe bezempilo abaqeqeshiwe ngaphambi kokwenza izinguquko zokudla, uqale uhlelo lokufaneleka, noma wenze izinqumo ngempilo yakho.
10.2 Idatha Yezempilo kanye Neyebhayomethrikhi
I-NutriLife ingase iqoqe futhi icubungule idatha ebucayi ehlobene nezempilo, okuhlanganisa kodwa kungagcini nje: isisindo somzimba, amaphesenti wamafutha omzimba, amazinga kashukela egazini, umfutho wegazi, ukushaya kwenhliziyo, amaphethini okulala, amaleveli okukhipha amanzi, ukuma, amazinga wamandla, amaleveli okucindezeleka, izinkomba zempilo yokugaya ukudla, izilinganiso zokhalo nenyonga, kanye ne-BMI. Le datha ihlukaniswa njengedatha yesigaba esikhethekile ngaphansi kwemithetho yobumfihlo esebenzayo. Ngokusebenzisa i-NutriLife, unikeza imvume ecacile yokuqoqwa nokucutshungulwa kwale datha njengoba kuchazwe Kunqubomgomo yethu Yobumfihlo.
10.3 Ukuhlaziya Okuxhaswe yi-AI
I-NutriLife isebenzisa ubuhlakani bokwenziwa ukuhlaziya izithombe zokudla, ukulinganisa okuqukethwe okunomsoco, ukukhiqiza izinhlelo zokudla eziqondene nawe, nokunikeza izincomo zokudla. Ukuhlaziywa kwe-AI kungenzeka futhi kungase kunganembi ngokuphelele. Izikolo zokuzethemba zinikezwa lapho zitholakala khona, kodwa akufanele uthembele kuphela kudatha yezokudla ekhiqizwe yi-AI ngezinqumo zezokwelapha noma ezibucayi zokudla.
10.4 Ukunemba Kwedatha
Idatha yokudla okunomsoco etholakala kuzigcinilwazi zezinkampani zangaphandle (okuhlanganisa namaqiniso okudla okuvulekile) inikezwa "njengoba injalo" futhi ingase iqukathe okunganembile. I-Foodfy yenza imizamo enengqondo yokugcina ikhwalithi yedatha kodwa ayiqinisekisi ukunemba, ukuphelela, noma ukufika ngesikhathi kolwazi lokudla okunempilo.
11. Izici ze-AI-Powered
The Platform integrates artificial intelligence and machine learning capabilities across multiple features. By using AI-powered features, you acknowledge and agree to the following:
11.1 Okuqukethwe Okukhiqizwa Nge-AI
Amasevisi e-AI angase akhiqize umbhalo, izithombe, iziphakamiso, izibalo, izibikezelo, nezincomo. Konke okuqukethwe okukhiqizwa yi-AI kuhlinzekelwe ngezinjongo zolwazi nokusiza kuphela. Okuphumayo kwe-AI kungase kungalungile, kungaphelele, noma kudlulelwe yisikhathi. Nguwe wedwa onesibopho sokubuyekeza, ukuqinisekisa, kanye nokunquma ukuthi wenze noma yikuphi okuqukethwe okukhiqizwa i-AI.
11.2 Ukwenza Izinqumo Okuzenzakalelayo
Ezinye izici ze-Platform zisebenzisa ukucubungula okuzenzakalelayo ukuze zilethe ukuzizwisa komuntu siqu, okuhlanganisa izinga lemiphumela yosesho, indawo yokudlela nezincomo zomkhiqizo, iziphakamiso zamanani ashukumisayo Zozakwethu Bebhizinisi, ukubikezela kwesidingo, nokutholwa kokukhwabanisa. Unelungelo lokucela ukubuyekezwa komuntu kwezinqumo ezenziwe kuphela ngokucubungula okuzenzakalelayo okuthinta wena kakhulu, njengoba kuchazwe kuNqubomgomo yethu Yobumfihlo.
11.3 Izikweletu ze-AI kanye Nezinkokhelo
Ozakwethu beBhizinisi bafinyelela Izinsiza ze-AI ngohlelo lwezikweletu olukhokha lapho usuhamba. Amakhredithi e-AI akhokhelwa kusengaphambili, awabuyiswa (ngaphandle kwalapho kudingwa khona ngokomthetho), futhi aphelelwa yisikhathi njengoba kucacisiwe ngesikhathi sokuthenga. Amazinga okusebenzisa isikweletu ayahluka ngokwesici futhi anemininingwane emibhalweni Yezinkonzo ze-AI. I-Foodfy inelungelo lokushintsha amanani entengo yesikweletu kanye namazinga okusebenzisa ngesaziso sangaphambili.
11.4 Abahlinzeki be-AI benkampani yangaphandle
I-Foodfy AI Services inikwa amandla ngokwengxenye abahlinzeki bezinkampani zangaphandle, okuhlanganisa i-Anthropic ne-OpenAI. Ukusebenzisa kwakho izici ze-AI kungaphansi kwezinqubomgomo zokusetshenziswa ezamukelekayo zalaba bahlinzeki. I-Foodfy ayiqinisekisi ukutholakala okungaphazanyiswa kwezici ze-AI, njengoba zincike engqalasizinda yezinkampani zangaphandle.
11.5 Imikhawulo
I-Foodfy ayiqinisekisi ukuthi imiphumela ye-AI ayinamaphutha, ilungele noma iyiphi injongo ethile, noma ayinakuchema. Amamodeli e-AI aqeqeshelwe idatha yomlando futhi angeke acabangele amathrendi asafufusa, izintandokazi zendawo, noma izimo ngazinye. Izinqumo zebhizinisi akufanele zisekelwe kuphela ezincomweni ezenziwe nge-AI.
12. Izinsizakalo Zokudiliva I-Drone
I-Foodfy isebenzisa inethiwekhi yokulethwa kwe-drone eyi-hybrid ehlanganisa ukulethwa kwendabuko okusekelwe emotweni nokulethwa kwe-drone ezizimele kanye ne-semi-autonomous. Ngokusebenzisa noma ngokuthola izinsiza zokulethwa kwe-drone, uyavumelana nokulandelayo:
12.1 Ukutholakala Kwesevisi
Ukulethwa kwe-Drone kutholakala kuphela ezindaweni ezikhethiwe lapho kutholwe khona ukugunyazwa kokulawula kanye nengqalasizinda ye-DronePort isebenza. Ukutholakala kungase kukhawulwe izimo zezulu, imikhawulo yethrafikhi yendiza, izinguquko zokulawula, amashejuli okunakekela, namandla okusebenza. I-Foodfy igodle ilungelo lokushintsha ukulethwa kwe-drone nezindlela zokulethwa kwendabuko nganoma yisiphi isikhathi ngaphandle kwesaziso sangaphambili.
12.2 Izimo Zokulethwa
Ukulethwa kwe-Drone kusebenzisa isistimu yokudlulisa imilenze eminingi ngezindawo ze-DronePort. Kufanele unikeze ulwazi olunembile lwendawo yokudiliva futhi uqinisekise ukuthi indawo emisiwe yokulethwa iyafinyeleleka, ayinazo izithiyo, futhi iphephile ekufikeni kwe-drone. I-Foodfy ayinasibopho sokubambezeleka kokulethwa noma ukwehluleka okubangelwa ulwazi olungalungile lokulethwa, izindawo ezivinjiwe zokulethwa, noma izimo ezingaphezu kwamandla ethu.
12.3 Ukuphepha Nemithethonqubo
Yonke imisebenzi ye-drone ihambisana nemithetho yezindiza esebenzayo kanye namazinga okuphepha endaweni ngayinye yokusebenza. Uyavuma ukuthi ngeke uphazamise, uvimbe, noma uphazamise noma iyiphi i-drone, okokusebenza kwe-DronePort, noma ukulethwa kuyaqhubeka. Ukuphazamisa ukusebenza kwe-drone kungase kudale ukwephulwa komthetho wezokundiza futhi kuzoholela ekunqanyulweni kwe-akhawunti ngokushesha kanye nokudluliselwa kuziphathimandla ezifanele.
12.4 Imigomo Yokusingatha I-DronePort
Abantu ngabanye nezinhlangano ezisingatha ingqalasizinda ye-DronePort zisebenza ngaphansi kwezivumelwano ezihlukene Zokusingatha I-DronePort ezilawula ukufakwa, ukugcinwa, ukwabiwa kwemali engenayo, umshwalense, kanye nezimfuneko zokusebenza. Imigomo yokusingatha i-DronePort ayihlanganiswa nale Migomo Yesevisi evamile.
13. Uhlelo Lozakwethu Lwendawo
The Foodfy Territory Partner Program enables entrepreneurs to manage Foodfy operations within designated geographic areas. By participating in the Territory Partner Program, you agree to the following:
- Territory Partners operate under a separate Territory Partner Agreement that defines the scope of the territory, performance expectations, profit-sharing arrangements, and operational standards.
- Territory assignments are non-exclusive unless expressly stated otherwise in the Territory Partner Agreement. Foodfy reserves the right to operate directly or through other partners in any territory.
- Territory Partners must meet minimum performance benchmarks, adhere to Foodfy brand guidelines, and maintain professional conduct in all interactions with Business Partners, Customers, and the public.
- Territory Partners are independent contractors and are not employees, franchisees, or agents of Foodfy. Nothing in the Territory Partner Agreement creates an employment, franchise, joint venture, or agency relationship.
- I-Foodfy ingase iguqule imingcele yendawo, ihlele kabusha isigaba sendawo, noma inqamule izivumelwano ze-Territory Partner ngokuvumelana nemibandela eshiwo esivumelwaneni esisebenzayo.
14. Ukufunwa Kwebhizinisi
I-Foodfy igcina uhla lwemibhalo oluphelele lwamabhizinisi endawo kuyo yonke indawo esisebenza kuyo. Uma ibhizinisi lakho selivele lisohlwini lwemibhalo yethu, ungafuna iphrofayela yebhizinisi lakho ngenqubo yethu yokuqinisekisa. Ngokufuna iphrofayela yebhizinisi, uyavumelana nokulandelayo:
- You must be the legal owner, authorized officer, or duly authorized representative of the business to initiate a claim.
- The claiming process requires identity verification, proof of business ownership (such as trade license, business registration, or equivalent documentation), and may include phone or email verification.
- I-Foodfy igodle ilungelo lokuphika, ukuhoxisa, noma ukuhlehlisa noma yisiphi isimangalo esingenakuqinisekiswa ngendlela egculisayo, noma uma sinezizathu ezizwakalayo zokukholelwa ukuthi isimangalo siwumgunyathi noma asigunyaziwe.
- Uma ibhizinisi selifuniwe, uthwala isibopho sokunemba kwalo lonke ulwazi lwebhizinisi oluboniswa Kunkundla, okuhlanganisa igama lebhizinisi, ikheli, amahora okusebenza, imenyu, amanani, kanye nemininingwane yokuxhumana.
15. Iwebhusayithi kanye ne-Mobile App Builder
I-Foodfy inikeza iBusiness Partners ngamathuluzi okudala amawebhusayithi anegama langokwezifiso nezinhlelo zokusebenza zeselula. Ngokusebenzisa Umakhi Wewebhusayithi noma Umakhi Wohlelo Lokusebenza Lweselula, uyavumelana nokulandelayo:
- You are solely responsible for all content published on your Foodfy-built website or mobile application, including text, images, product listings, pricing, and promotional materials.
- Your website and mobile application must not contain content that is illegal, infringing, defamatory, fraudulent, misleading, or violative of any applicable law or regulation.
- Izizinda ngokwezifiso ezixhunywe kumawebhusayithi e-Foodfy-built ahlala eyindawo yakho. I-Foodfy inikeza usizo lokumisa i-DNS kodwa ayinasibopho sokubhaliswa kwesizinda, ukuvuselela, noma izingxabano.
- Izinhlelo zokusebenza zeselula ezakhiwe nge-Foodfy App Builder zingaphansi kwezinqubomgomo zesitolo sezinhlelo zokusebenza ze-Apple (App Store) ne-Google (Google Play). Unesibopho sokuqinisekisa ukuthi okuqukethwe kohlelo lwakho lokusebenza kuthobela yonke imihlahlandlela esebenzayo yesitolo sohlelo lokusebenza.
- I-Foodfy ingase isuse noma ikhubaze amawebhusayithi noma izinhlelo zokusebenza zeselula ezephula le Migomo, umthetho osebenzayo, noma amalungelo ezinkampani zangaphandle, ngesaziso noma ngaphandle kwesaziso sangaphambili.
16. Imicimbi kanye Namathikithi
The Platform provides tools for Business Partners to create, manage, and sell tickets to events. The following terms apply to event ticketing:
- Abahleli bomcimbi (Ozakwethu Bebhizinisi) yibona kuphela abanomthwalo wemfanelo wokuhlela, ukwenza, kanye nokugcwaliseka kwemicimbi esohlwini lwePlatform. I-Foodfy isebenza njengomgqugquzeli wezobuchwepheshe futhi ayiyena umhleli, umkhiqizi, noma umsingathi munye wanoma yimuphi umcimbi.
- Ticket purchases are final and subject to the refund and cancellation policy set by each event organizer. Foodfy is not liable for event cancellations, postponements, changes, or the quality of the event experience.
- Abahleli bomcimbi banesibopho sokuthobela zonke izimfuneko ezisebenzayo zokulayisensa komcimbi, ukuphepha, umthamo, kanye nezimfuneko zokulawula endaweni yabo.
- Ticket resale, transfer, or scalping is prohibited unless expressly permitted by the event organizer. Foodfy reserves the right to cancel tickets obtained through unauthorized resale channels.
17. Indawo Yemakethe Yokuthengisa Ibhizinisi
The Platform provides a marketplace feature where Business Partners may list their businesses for sale or explore acquisition opportunities. By using this feature, you agree to the following:
- I-Foodfy isebenza kuphela njengomsizi wezobuchwepheshe oxhumanisa abathengi abangaba nabathengisi. I-Foodfy ayihlanganyeli kunoma yikuphi ukuthengiselana, ayinikezi izilinganiso noma iseluleko sezezimali, futhi ayiqinisekisi ukuqedwa kwanoma yikuphi ukuthengiselana.
- Sellers are responsible for the accuracy and completeness of all listing information, including financial data, operational details, and representations about the business.
- Abathengi banesibopho sokwenza okwabo ukukhuthala ngaphambi kokungena kunoma yikuphi ukuthengiselana. I-Foodfy ayikuqinisekisi ukunemba kwezethulo zabathengisi.
- Zombili izinhlangothi zinesibopho sokubandakanya abeluleki abaqeqeshiwe bezomthetho, bezezimali, kanye nentela ukuze baqhubekisele phambili noma yikuphi ukuthengiswa kwebhizinisi.
18. Ukuhlanganiswa Kweqembu Lesithathu
The Platform integrates with various third-party services to enhance functionality. These integrations include but are not limited to:
- Ukuhlanganiswa kweplathifomu yokulethwa (i-Uber Eats, i-Deliveroo, i-Talabat, i-Keeta, i-Careem, nezinye) eyenza i-Business Partners bathole futhi baphathe ama-oda avela eziteshini eziningi.
- Ukuhlanganiswa kwesoftware yokubala (i-Xero, i-QuickBooks) yokuphathwa kwezimali nokubuyisana.
- Payment processing services (Stripe) for secure transaction handling.
- Izinkundla zokuxhumana (i-WhatsApp, i-SMS nge-Twilio, i-imeyili) yokuthumela imiyalezo nezaziso.
- Amasevisi okwenza imephu (i-Google Amamephu) ngezici ezisuselwe endaweni, umzila wokulethwa, nokutholwa kwebhizinisi.
- Izinkundla zokukhangisa (Meta, Google Ads) zokuphatha umkhankaso wokumaketha.
Third-party integrations are governed by the respective terms and conditions of each third-party provider. Foodfy is not responsible for the availability, accuracy, or performance of third-party services. Data shared with third-party integrations is described in our Privacy Policy.
19. Amakhredithi Okukhangisa, amakhuphoni, kanye Neminikelo
- Promotional credits, coupon codes, referral bonuses, and special offers ("Promotions") are issued at Foodfy discretion and are subject to specific terms and conditions communicated at the time of issuance.
- Promotions are non-transferable, may not be combined with other offers (unless stated otherwise), and have no cash value.
- Promotions may have expiration dates, minimum order values, geographic restrictions, and category limitations.
- I-Foodfy inelungelo lokushintsha noma lokukhansela noma iyiphi Iphromoshini nganoma yisiphi isikhathi, kanye nokuhoxisa Amaphromoshini atholwe ngokukhwabanisa, ukuhlukumeza, iphutha, noma ukwephulwa kwemigomo esebenzayo.
- Systematic or automated exploitation of Promotions, including creation of multiple accounts to redeem promotions, is strictly prohibited and will result in account suspension, forfeiture of credits, and potential legal action.
20. Impahla Yengqondo
20.1 Impahla ye-Foodfy Intellectual
Konke okuqukethwe, izici, nokusebenza kwe-Platform — kuhlanganisa kodwa kungagcini nje ngegama le-Foodfy, ilogo, nezimpawu zokuthengisa; idizayini, ukwakheka, nokubukeka nomuzwa wePlatform; wonke umbhalo, ihluzo, izithonjana, izithombe, nezithombe; yonke isofthiwe, ikhodi yomthombo, ama-algorithms, amamodeli e-AI, nobuchwepheshe obuyisisekelo; wonke ama-API, izinhlaka zedatha, nemibhalo yobuchwepheshe — aphethwe yi-Foodfy noma abanikezeli bayo bamalayisense futhi avikelwe amalungelo obunikazi bamazwe ngamazwe, uphawu lokuhweba, ilungelo lobunikazi, imfihlo yohwebo, neminye imithetho yempahla ebhaliwe nemithetho yamalungelo obunikazi.
20.2 Ilayisensi Elinganiselwe
Subject to your compliance with these Terms, Foodfy grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Platform for its intended purposes. This license does not include the right to: reproduce, distribute, modify, create derivative works of, publicly display, reverse engineer, decompile, or disassemble any part of the Platform or its underlying technology.
20.3 Okuqukethwe Kozakwethu Bebhizinisi
Ozakwethu beBhizinisi bagcina ubunikazi bokuqukethwe kwabo kwangempela, okuhlanganisa amamenyu, izincazelo zemikhiqizo, izithombe, amalogo, nezinto zokuthengisa ezilayishwe ku-Platform. Ngokulayisha okuqukethwe, iBusiness Partners inika i-Foodfy ilayisense yomhlaba wonke, engakhethekile, yamahhala ukuze ibonise, ikhiqize kabusha, futhi isabalalise lokho okuqukethwe kuphela ngokuphathelene nokusebenza nokuphromotha kwe-Platform.
21. Okuqukethwe komsebenzisi
You may submit reviews, ratings, photos, comments, and other content ("User Content") through the Platform. By submitting User Content, you:
- I-Grant Foodfy ilayisensi yomhlaba wonke, engakhethekile, engenazinkokhelo, ehlala njalo, engenakuguqulwa yokusebenzisa, ukubonisa, ukukhiqiza kabusha, ukulungisa, ukulungisa, ukushicilela, ukuhumusha, nokusabalalisa okuqukethwe kwakho komsebenzisi mayelana nePlatform, okuhlanganisa nezinjongo zokumaketha nokuphromotha.
- Represent and warrant that you own or have the necessary rights and permissions to submit the User Content and to grant the license described above.
- Represent that your User Content does not infringe, misappropriate, or violate any third-party intellectual property rights, privacy rights, or other legal rights.
- Vuma ukungathumeli Okuqukethwe Komsebenzisi okungamanga, okudukisayo, okuwumgunyathi, okuhlambalazayo, okuyichilo, okusabisayo, okuhlukumezayo, okubandlululayo, noma okuphikisayo noma okuphula noma yimuphi umthetho osebenzayo.
I-Foodfy ayitusi noma yikuphi Okuqukethwe Komsebenzisi futhi ayinasibopho Sokuqukethwe Komsebenzisi okuthunyelwe abantu besithathu. Sigodla ilungelo lokususa, ukuhlela, noma ukukhubaza noma yikuphi okuqukethwe komsebenzisi okwephula le Migomo, ngokubona kwethu futhi ngaphandle kwesaziso sangaphambili.
22. Ukuziphatha Okunqatshelwe
You agree that you will not, and will not assist or enable any third party to:
- Use the Platform for any unlawful, fraudulent, or malicious purpose, or in violation of any applicable local, national, or international law or regulation.
- Lingisa noma yimuphi umuntu noma inhlangano, noma usho amanga noma ungahlanekezeli ubuwena, ubudala, noma ukusebenzelana kwakho nanoma yimuphi umuntu noma ibhizinisi.
- Ukuphazamisa, ukuphazamisa, ukululaza, noma ukubeka umthwalo ongacabangeli noma ongalingani ku-Platform, amaseva ayo, amanethiwekhi, noma ingqalasizinda exhunyiwe.
- Umzamo wokuthola ukufinyelela okungagunyaziwe kunoma iyiphi ingxenye Yenkundla, amanye ama-akhawunti abasebenzisi, amasistimu ekhompiyutha, noma amanethiwekhi axhunywe ku-Platform ngokugebenga, ukumba iphasiwedi, ubunjiniyela bokuxhumana nabantu, nanoma yiziphi ezinye izindlela.
- Use any automated system, including but not limited to robots, spiders, scrapers, data mining tools, or artificial intelligence to access, extract, copy, or monitor data from the Platform without our express written permission.
- Zibandakanye emisebenzini ewumgunyathi, ukukhwabanisa kwenkokhelo, noma ukukhohlisa ama-oda, ukubuyekezwa, izilinganiso, imiphumela yosesho, nanoma yisiphi esinye isici se-Platform.
- Upload, transmit, or distribute any malware, viruses, worms, Trojan horses, or other harmful or malicious code.
- Ukuhlukumeza, ukusongela, ukwesabisa, noma ukuhlukumeza abanye Abasebenzisi, Ozakwethu Bebhizinisi, Ozakwethu Bokudiliva, Ozakwethu Bendawo, noma abasebenzi bakwaFoodfy.
- Ukuzungeza, ukukhubaza, noma ukuphazamisa izici zokuphepha ze-Platform, okuhlanganisa izici ezivimbela noma ezikhawulela ukusetshenziswa, ukukopisha, noma ukufinyelela.
- Use the Platform to compile, directly or indirectly, a collection of business listings, product data, pricing information, or customer data for use outside the Platform.
23. Iwaranti Ukuzihlangula
THE PLATFORM AND ALL CONTENT, FEATURES, SERVICES, AI OUTPUTS, NUTRITIONAL DATA, AND INFORMATION PROVIDED THROUGH THE PLATFORM ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FOODFY EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND QUIET ENJOYMENT.
Without limiting the foregoing, Foodfy does not warrant that: (a) the Platform will be uninterrupted, timely, secure, or error-free; (b) the results obtained from use of the Platform will be accurate, reliable, or complete; (c) any errors or defects will be corrected; (d) the Platform or the servers that make the Platform available are free of viruses or other harmful components; or (e) AI-generated content, nutritional data, or health insights are accurate or suitable for any particular purpose.
24. Umkhawulo Wesikweletu
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FOODFY, ITS PARENT COMPANIES, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, USE, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- Your access to, use of, or inability to access or use the Platform.
- Noma yimiphi imikhiqizo, amasevisi, noma okuqukethwe okutholwe noma nge-Platform, okuhlanganisa ikhwalithi yokudla, ukuphepha kokudla, nezinkinga zokulethwa.
- Noma yikuphi ukufinyelela okungagunyaziwe, ukuguqulwa, noma ukulahleka kwedatha yakho, ukuthunyelwa, noma okuqukethwe.
- Noma yikuphi ukuziphatha noma okuqukethwe kwanoma yimuphi Umsebenzisi, Uzakwethu Webhizinisi, Uzakwethu Wokulethwa, noma omunye umuntu wesithathu ngePlatform.
- Noma yikuphi okuqukethwe okukhiqizwa yi-AI, izincomo, izibikezelo, noma izinqumo.
- Noma yiluphi ulwazi lwezempilo noma lokudla okunempilo olunikezwa nge-NutriLife noma ezinye izici zePlatform.
- Noma yikuphi ukwehluleka, ukubambezeleka, noma ukuphazamiseka kwezinsizakalo zokulethwa kwe-drone.
- Noma yiziphi izinqumo zokutshala izimali ezenziwe ngokusekelwe olwazini olutholakala nge-Platform.
AKUKHO MCIMBI NGEKE IYONKE I-FOODFY AYIZOKUBEKELELA ISIBOPHO KUWE NGAZO ZONKE IZICELO EZIVELA NOMA EZIPHATHELENE NALE MIGOMO NOMA UKUSEBENZISA KWAKHO INKQUBO KUDLULA OKUKHULU KWAlokhu: (A) AMALI OYIKHOKHILE UKUDLA EZINYE IZINYANGA EZIBILI NA1 (NGEZI NYANGA LESIBILI) UKUNIKA UKUKHUSUKA Isimangalo; NOMA (B) AMADOLLA AYIKHULU ELINYE ($100).
THE LIMITATIONS AND EXCLUSIONS IN THIS SECTION APPLY REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, AND EVEN IF FOODFY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
25. Ukukhululwa
You agree to indemnify, defend, and hold harmless Foodfy and its parent companies, subsidiaries, affiliates, officers, directors, employees, agents, partners, and licensors (collectively, the "Indemnified Parties") from and against any and all claims, demands, actions, liabilities, damages, losses, costs, and expenses (including reasonable attorneys fees and court costs) arising out of or in connection with:
- Your access to or use of the Platform.
- Your violation of these Terms or any applicable law or regulation.
- Your User Content or business listings.
- Your violation of any rights of any third party, including intellectual property, privacy, or publicity rights.
- Noma yimiphi imikhiqizo noma amasevisi owahlinzekayo njengozakwethu Webhizinisi ngePlatform.
- Noma yiziphi izinsiza zokulethwa ozihlinzekayo njengozakwethu wokulethwa ngePlatform.
- Noma iyiphi ingxabano phakathi kwakho nomunye Umsebenzisi Wenkundla.
26. Ukuxazulula Izingxabano
26.1 Isinqumo Esingakahleleki
Ngaphambi kokuqala ukuqulwa kwecala, zombili izinhlangothi ziyavuma ukuzama ukuxazulula noma iyiphi ingxabano, isimangalo, noma impikiswano evela noma ehlobene nale Migomo noma Inkundla ngokuxoxisana okungakahleleki okungakahleleki. Ungaqala inqubo yokuxazulula izingxabano okungakahleleki ngokusithinta [email protected] ngencazelo ebhaliwe yengxabano. Sizozama ukuxazulula ingxabano zingakapheli izinsuku ezingamashumi amathathu (30) sesitholile.
26.2 Ukulamula Okubophayo
Uma ingxabano ingeke ixazululwe ngezingxoxo ezingakahleleki phakathi kwezinsuku ezingamashumi amathathu (30), noma yiliphi iqembu lingakhetha ukuxazulula ingxabano ngokusebenzisa isixazululi esibophezelayo esilawulwa isikhungo esaziwayo sokulamula esisendaweni esebenza engxabano. Ukulamula kuzokwenziwa umlamuli oyedwa, ngolimi lwesiNgisi, futhi isinqumo siyoba ngujuqu futhi sibophe izinhlangothi zombili.
26.3 Ukuyekwa Kwesenzo Sekilasi
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. You agree to waive any right to participate in a class action lawsuit or class-wide arbitration against Foodfy.
26.4 Okuhlukile
Ngaphandle kwalokhu okungenhla, noma yiliphi iqembu lingase lifune ukukhululwa okungokomthetho noma okulinganayo kunoma iyiphi inkantolo enegunya ukuze kuvinjelwe ukwephulwa kwangempela noma okusongelwa, ukuxhashazwa, noma ukwephulwa kwamalungelo empahla yobuhlakani, izibopho zobumfihlo, noma izibopho zokuvikela idatha.
27. Umthetho Ophethe
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which the relevant Foodfy entity operates, without regard to conflict of law principles. As Foodfy operates across multiple countries through its Territory Partner network, the specific governing law and jurisdiction may vary depending on your location, the nature of the dispute, and the Foodfy entity with which you have a contractual relationship.
Kubasebenzisi abase-European Economic Area (EEA), akukho lutho kule Migomo oluzokwephuca isivikelo esinikezwa yimibandela yokuvikela umthengi eyisibopho yomthetho wezwe lakho lokuhlala.
28. Ukuqedwa
We may suspend or terminate your access to the Platform at any time, with or without cause, and with or without prior notice. Grounds for termination include, but are not limited to:
- Violation of these Terms or any other Foodfy policy or agreement.
- Umsebenzi wokukhwabanisa, ohlukumezayo, noma ongekho emthethweni.
- Ukwehluleka ukukhokha noma yiziphi izimali ezikweletwa ku-Foodfy.
- Prolonged inactivity of your account.
- Request by law enforcement or government authorities.
- Ukuyekiswa noma ukuguqulwa kwezinto ezibonakalayo zePlatform nanoma yiziphi izinsiza zayo.
Upon termination: (a) your right to use the Platform immediately ceases; (b) we may delete your account data after a reasonable retention period, subject to our Privacy Policy and applicable legal obligations; (c) any outstanding payment obligations survive termination; and (d) provisions of these Terms that by their nature should survive termination shall survive, including but not limited to Sections 20, 21, 23, 24, 25, 26, 27, and 29-33.
29. Ukuguqulwa Kwale Migomo
I-Foodfy igodle ilungelo lokushintsha, ukuchibiyela, noma ukubuyekeza le Migomo noma kunini. Uma senza izinguquko ezibonakalayo, sizokwenza:
- Update the "Last updated" date at the top of this page.
- Provide prominent notice on the Platform (such as a banner or in-app notification).
- Ukuze uthole izinguquko ezibonakalayo ezithinta kakhulu amalungelo noma izibopho zakho, thumela isaziso ekhelini le-imeyili elihlotshaniswa ne-akhawunti yakho okungenani izinsuku ezingamashumi amathathu (30) ngaphambi kokuba izinguquko zisebenze.
Your continued use of the Platform after the effective date of any modifications constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must discontinue use of the Platform and may close your account.
30. Force Majeure
I-Foodfy ngeke ibe nesibopho sanoma yikuphi ukwehluleka noma ukubambezeleka kokwenziwa kwezibopho zayo ngaphansi kwale Migomo kuze kufike lapho lokho kwehluleka noma ukubambezeleka okubangelwa izimo ezingaphezu kwamandla akho, okuhlanganisa kodwa kungagcini kulokhu: izenzo zikaNkulunkulu, izinhlekelele zemvelo, izifo eziwubhubhane noma izifo eziwubhadane, impi, ubuphekula, izibhelu, izenzo zikahulumeni noma imikhawulo, unswinyo, ukuvinjelwa, ukwehluleka kwezokuxhumana, ukwehluleka kwenethiwekhi, ukwehluleka kwenethiwekhi, ukwehluleka kwenethiwekhi, ukwehluleka kwenethiwekhi ye-inthanethi, izingxabano zabasebenzi, izingxabano ze-inthanethi. ukuhlasela kwe-cyberattacks, ukuphazamiseka kwe-supply chain, izinguquko emthethweni noma iziqondiso, nanoma yimuphi omunye umcimbi obungeke ubonwe kusengaphambili noma uvinjwe ngokuphusile.
31. Izimiso ezijwayelekile
31.1 Sonke Isivumelwano
These Terms, together with the Privacy Policy, Cookie Policy, and any other policies or agreements referenced herein or agreed to by you, constitute the entire agreement between you and Foodfy concerning the Platform and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written, between you and Foodfy regarding the Platform.
31.2 Ukuhlukaniswa
Uma noma yikuphi ukunikezwa kwale Migomo kubhekwa njengokungavumelekile, okungekho emthethweni, noma okungaphoqeleleki yinkantolo enegunya lokulawula, lokho kunikezwa kuzolungiswa kube sezingeni elincane elidingekayo ukuze kusebenze futhi kusebenze, futhi izinhlinzeko ezisele zizoqhubeka nokusebenza ngokugcwele.
31.3 Isabelo
You may not assign, transfer, or sublicense your rights or obligations under these Terms without the prior written consent of Foodfy. Foodfy may assign, transfer, or sublicense its rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, reorganization, or sale of assets.
31.4 Ukuyekethisa
The failure of Foodfy to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by Foodfy.
31.5 Izaziso
Zonke izaziso, izicelo, nokuxhumana okuvela ku-Foodfy kuya kuwe kungase kuthunyelwe nge-elekthronikhi, okuhlanganisa ne-imeyili ekhelini elihlotshaniswa ne-akhawunti yakho, izaziso zangaphakathi nohlelo, noma ngokuthunyelwa Eplatifomu. Uyavuma ukuthi izaziso ze-elekthronikhi zanelisa noma yiziphi izimfuneko ezingokomthetho zokuthi lokho kuxhumana kubhalwe phansi. Izaziso eziya kuFoodfy kufanele zithunyelwe [email protected].
31.6 Abekho Abahlomuli Beqembu Lesithathu
These Terms do not create any third-party beneficiary rights in any individual or entity that is not a party to these Terms, except as expressly provided herein.
31.7 Izihloko
The section headings in these Terms are for convenience only and have no legal or contractual effect.
32. Xhumana nathi
Uma unemibuzo, ukukhathazeka, noma impendulo mayelana nale Migomo Yesevisi, sicela usithinte ngokusebenzisa iziteshi ezilandelayo:
- Imibuzo Yezomthetho: [email protected]
- Ukusekela Okujwayelekile: [email protected]
- Security Issues: [email protected]
- Iwebhusayithi: foodfy.ai